Rated 4.5 out of 5 by 53
Rated 5.0 out of 5.0 by kingCope GREAT HOTEL
Just an outstanding place to stay.The only negative no whrilpool
February 27, 2014
Rated 3.0 out of 5.0 by PR swim Unfortunately, dissapointing
We came to this hotel as a weekend swimcation with our children. Unfortunately, the pool was very cold. I was sitting in the pool room in a sweatshirt and yoga pants comfortably while the kids swam in the cold water. We also had one bed with a mattress that had a huge gap in it. We were falling into each other during the night. For what we paid, we were very disappointed.
February 26, 2014
Rated 5.0 out of 5.0 by mlbensinger Another quality HI Express experience
Don't have a lot to say that I haven't said before; but HI Express Novi did not disappoint. We were there for a couple of days/nights and as it always seems to be with this brand everything was up to or exceeded expectations (with one exception I'll get to in a moment). The room was ready on time, the breakfast was good as always, the staff were courteous, friendly, and helpful. Can't say enough good things.
The one thing I will mention, and this was magnified by the fact that we stayed two more days at another HI Express in Indiana directly afterwards, is that the TV was a bit disappointing. Not the TV itself, but rather the fact that there was a nice TV in the room that was hooked up to I guess an analog connection and frankly the picture wasn't very good. The other HI Express (Greenfield, Indiana if it matters) had a similar TV but had a DirecTV box in the room and the channels were in HD and looked so much better.
It wasn't a huge deal as truthfully we didn't watch TV much, but it stood out more due to the subsequent experience.
February 20, 2014