Rated 4.5 out of 5 by 43
Rated 5.0 out of 5.0 by bigD2u Very nice all around
Must say, the staff was very nice. Had breakfast both mornings and it was very good.
December 2, 2013
Rated 4.0 out of 5.0 by SuitcaseandaSmile Always Comfortable and Clean in Novi
I have stayed at this location many times and have yet to have a bad experience. The staff goes out of their way to make the stay enjoyable, and even called my room right after check-in to make sure that I had everything that I needed. I will be staying here again.
November 26, 2013
Rated 5.0 out of 5.0 by Johnny6664 Highly Recommended
Over the past month I've stayed at the HIE in Novi twice. Each time was a good experience, no issues at all. Room was clean, smelled fresh, clean linens and very friendly and helpful staff.
The breakfast leaves a little to be desired, but for free its fine. Also seems like in the middle of the night they turn off the A/C or heat making the room get a bit uncomfortable.
November 23, 2013
Rated 4.0 out of 5.0 Monthly Visit
I visit the Holiday Inn express on a monthly basis and they are always very accommodating - However, every time I seem to be there they have internet problems. I need to work from the hotel and this needs to be addressed or I will be unable to stay here.
November 11, 2013
Rated 5.0 out of 5.0 by BC50 Feels like family
I spent last weekend at this hotel. This is not a first time as I lived here for a few months in 2009 and it has been my hotel of choice every time I am in the area since that time. I average 2 to 3 trips per year to Novi area.
The rooms have always been very clean and comfortable. The beds are very comfortable and there is always a choice of pillow firmness. The rooms are quiet and I have rarely heard any neighbors through adjoining walls.
The staff is very friendly. They will do what ever they can to make my stay comfortable. There is always a warm welcome when I arrive even thought the staff has changed many times since the first visit.
I will continue to use this hotel when I am in the area.
October 29, 2013
Rated 5.0 out of 5.0 by MSM11111111 Nice updated room and hotel
All good here. My bed was comfortable. The room was spotless. The location worked well for my business in the area. I will go back
October 29, 2013
Rated 5.0 out of 5.0 by KAKING Relaxing weekend
My husband and I had a great experience here. Breakfast was nice, everything was comfortable and clean, love the 12:00pm checkout, staff was courteous and professional. We'll be back!
October 24, 2013
Rated 4.0 out of 5.0 by Cara66 Great service, location and linens
Love Holiday Inn Express. Never a disappointment. Always dependable.......always our first look
September 18, 2013