Rated 4.4 out of 5 by 123
Rated 5.0 out of 5.0 by John 4200 Enjoyed our brief stay.
Hotel was very conveniently located. The staff was very helpful and went out of their way to offer assistance.
October 24, 2014
Rated 4.0 out of 5.0 Expected
the hotel was pretty much what I expect for a Holiday Inn property. It was clean and safe. Not going there for the plush accomodations, just was staying there to see family, so I did not spend much time there. Basically was just there to sleep. Unfortunately we had some load people next door to us one night, and then the person above us we could hear stopping around at all hours of the night. But the staff was nice and the place was convenient for us.
October 23, 2014
Rated 5.0 out of 5.0 by Jess1166 Great Service and Relaxing Stay
Had a great get away stay with my fiancee. We needed a break from work and the small town we live in and this was perfect. Great service and a clean, comfortable room. The staff was very friendly which surprised us, after having the opposite at other Holiday Inn Express hotels. Would definitely come back.
October 23, 2014
Rated 5.0 out of 5.0 by mr. fun relaxed
Went for the weekend for a football game, price in Detroit was too high so we stayed in Novi This was a great experience everything from the comfortable beds the spacious room friendly staff better than most continental breakfast was great. There are many shopping and eating places in the area within a couple of miles Would definitely stay here again
October 23, 2014
Rated 5.0 out of 5.0 by DawnMM68 great service, BIG breakfast
The room was larger and more comfortable than a higher star, much more expensive property we stayed at attached to a conference the weekend before. The breakfast is the best complementary one that I have found in any chain. Hotel staff were all friendly and helpful, the woman attending the breakfast room made sure the guests all found what they were looking for (never seen this before).
October 22, 2014
Rated 5.0 out of 5.0 by Degman Almost Perfect...
Overall great, thermostat needs to be adjusted to 69 to feel like 72. Bathroom toilet wasn't completely clean. If you overlook these two minor things, you have a perfect hotel with great customer service, and a hot breakfast among other things which we did not use.
October 14, 2014
Rated 1.0 out of 5.0 by doctord1958 Not up to usual IHG standards
got in late due to plane problems, 1st room was beautiful but tv didn't work so they moved me to a room with a view...of the Roof and all the A/C units and heating machines humming and droning all night so I got no sleep,
got up for breakfast to pre-packaged eggs, raw sausages and fruit wrapped in plastic, nothing was recyclable as far as plates, cups, utensils, poor choices of a packaged sausage gravy (yuck), very unappetizing, so I had some packaged oatmeal. I took pictures but not sure how to put them on here.
moved me from the roof view noisy room to a nice room, then when trying to go to sleep, people upstairs had a little kid running and pounding across the floor, staff got them to stop but only briefly so I went out for 1.5 hrs. till the kid went to sleep.
staff was helpful, rooms were very nice and clean, but I will travel the extra 14 miles each way top my conference from the one in Livonia instead of staying here again. sorry Holiday Inn, I love you but not this stay.
October 13, 2014
Rated 5.0 out of 5.0 by Beth N, Awesome customer service!
This stay was for my niece having surgery at Henry Ford hospital which was super close to hotel....very stressful time but this hotel staff and the accommodations were totally fantastic!! Super friendly staff and our room was perfect!!
October 12, 2014