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Rated 4.4 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel I stayed at this hotel for 1 week. Nothing but positive things to say about it (and I am not generous in my ratings), staff was excellent, breakfast great, accommodations, location. Sam, at the front desk was very helpful. Staff and manager very concerned my stay was going well, very rare! January 22, 2015
Rated 5.0 out of 5.0 by School Break We originally booked a reservation at a Holiday Inn Express that had a water park. We were notified the morning of our stay the water park was only open on weekends and the swimming pool was under maintenance. We were able to cancel our reservation and rebook another one with a swimming pool so as to not disappoint our four grandkids. The stay was very enjoyable. We were able to get a room with two queen beds and a sofa pull out. The grandkids loved the pool and the breakfast the next morn. The staff was fantastic. We would take them here again. January 17, 2015
Rated 5.0 out of 5.0 by Clean property, comfortable bed and excellent staff I have stayed at several hotels and this by far was the best place I have ever stayed. Needless to say I will not stay anywhere elase. January 14, 2015
Rated 4.0 out of 5.0 by comfort Comfort was great, breakfast was on time, checkin was good, internet service in room was inadequate . Do not leave anything in your room when you check out. January 13, 2015
Rated 3.0 out of 5.0 by OK stay - very spartan room amenities We had a nice if but spartan stay at this older IHG property. Large clean room, but lacking in the usual amenities one has come to expect from Holiday Inn Express. No refrigerator, no desk, small (32") HDTV, poor room lighting, and no reading chair and a fairly long walk down hallways to get to the ice maker. We were told that to get these normal things at every other HIE we'd have to upgrade to a full suite. Then it would have been cheaper to stay and a Full Holiday Inn. Management also skimped on soap, shampoo and the other stuff normally found in the bath. Tough to make ends meet in the Inn business - but you can't do that on a regular basis to guests without it affecting your room fill rates. Make sure you check with them before making your reservations to ensure you are getting what you'd expect from 99.9% of every other HIE you'll stay at this year... January 12, 2015
Rated 5.0 out of 5.0 by VERY SATISFIED Beautiful hotel, good variety of breakfast items and very clean room along with all other areas of the property January 12, 2015
Rated 4.0 out of 5.0 by Always clean, comfortable and convenient I always look forward to my stay here, it's location is perfect when visiting for business and the staff is always great. January 6, 2015
Rated 5.0 out of 5.0 by Exceptional service at Christmas Please see previous comments. We booked the hotel because we were called away on Christmas Eve to attend to our adult son, suddenly ill with appendicitis. We had already been at the hospital several hours, and found ourselves in need of lodging on a night we would have been hosting family and friends at our home for the holiday. We had no luggage and had left our home in Saginaw in a hurry. The desk clerk was so kind--upgrading our room and supplying us with a "goodie bag" since we had nothing but our coats with us. The morning staff similarly packed us off on Christmas day to return to the hospital with "goodie bags" from the breakfast bar--which became our Christmas dinner. All's well that ends well, and our son did fine--but we will always remember that Christmas, and the kindness of your staff. January 4, 2015
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