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Rated 4.5 out of 5 by 224 reviewers.
Rated 5.0 out of 5.0 by Great Stay!! This is our second time staying at this hotel and once again we were not disappointed! And the promotion of Pancakes at Night for the month of August was an added bonus that my kids loved!! August 27, 2015
Rated 5.0 out of 5.0 by August The room, bath, and ben were great. Clean and comfortable. The breakfast was also excellent - an improvement over my last visit. The only issues were minor - the thermostat that controlled the room's temperature did not seem to be working right. It took numerous attempts to get the temperature up and down. The TV screens could have been a little larger. There was a large variety of channels to chose from, but NOT the Golf Chanel. August 25, 2015
Rated 5.0 out of 5.0 by Comfortable bed The room was very comfortable and having a restaurant next door for dinner was very convenient. Also nicely near 12 Oaks Mall. Only drawback was that the heavy curtains that darken the room did not close fully. Breakfast was very good for a hotel, with choices of eggs, sausage, biscuits August 23, 2015
Rated 5.0 out of 5.0 by over all stay I would recommend the Holiday Inn Express Novi to my friends and family very nice stay. August 19, 2015
Rated 4.0 out of 5.0 by Easy place to stay Good wi-fi, small fitness centre/pool, lovely staff, breakfast options were wide but not particularly good. August 18, 2015
Rated 5.0 out of 5.0 by Great stay - but reservations were muddled This is the second time that I have stayed at the Novi location of Holiday Inn. The hotel and staff are excellent. The only flub came when ti was time to check in. I had arranged the wrong dates for the rooms (I reserved all three at the same time, under the same name). I modified the reservation online and received a confirmation email for three rooms on the new dates. When my collegues and I attempted to check in, only one room was reserved, the reservation for the two additional rooms did not transfer. The front desk fixed everything, even applying the charges for the "unused stay" toward the current stay. (Though I feel that I paid a premium price for the two additional rooms.) It was a great place to stay for a couple days, and the staff was wonderful. I'll certainly be sure to get my reservation correct the first time, and if something needs to be changed, I'm calling in rather than adjusting online. August 14, 2015
Rated 5.0 out of 5.0 by Facility exceeded expetations Very pleasant stay except for noise in hallways. Pancake maker makes terrible pancakes. August 12, 2015
Rated 4.0 out of 5.0 by Not quite up to usual standards Our room was large and spacious, but the bathroom was not cleaned properly. There was a long hair on one of the rolled up washcloths when we entered as well as hair and a bobby pin on the floor. We stayed for 2 nights and the bobby pin and hair on the floor was not picked up by the staff after our first night. August 11, 2015
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