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Rated 4.5 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 Great customer service! Clean and comfortable We were very happy with our stay. The room was very comfortable and clean. The beds were comfortable and I loved that there were pillows clearly marked firm/soft. It was easy to adjust the room temperature to our liking. We had a room on the third floor and we were pleased with how quiet it was. The staff was super friendly and helpful. When we asked for an idea for dinner, we were given a list of local restaurants along with some great recommendations from Sylvia at the front desk. The hotel was close enough to shopping and restaurants/entertainment, but not so close that it was loud or disruptive. We would definitely stay at this hotel again. April 15, 2015
Rated 2.0 out of 5.0 by Noisy that night There were people running or jumping on the floor above us, making it impossible to fall asleep. April 13, 2015
Rated 5.0 out of 5.0 by Amazing Stay This stay was flawless!. Nothing went wrong at all!. Check-in was great. The Receptionist was smiling and engaging!. I was greeted as a member. I received my newspaper. I used points for the stay so I didn't need a receipt under my door. Breakfast was great! Literally every aspect of this property is 10/10! Keep it up!. I will be returning! April 3, 2015
Rated 5.0 out of 5.0 by Return visit I have stayed at this location several times and the staff are always friendly and helpful. The rooms are consistently clean and comfortable. April 1, 2015
Rated 5.0 out of 5.0 by Great accomodations, great service for the money Accommodating and friendly staff from front desk to room service and cleaning. Varied breakfast menu, clean room and very comfortable bed. Very quiet room. March 27, 2015
Rated 4.0 out of 5.0 by allergies My allergies increased dramatically while in this room, they have gone back to normal since leaving. I'm not sure if it is an air freshener or a cleaner. I don't normally have problems with either. March 27, 2015
Rated 5.0 out of 5.0 by Great Hotel Clean, friendly staff, large common area that was great for all of us to hang out in. Loved the large vanity in the bathroom. My only complaint is no fridge int he room. March 25, 2015
Rated 5.0 out of 5.0 by Short Stay My stay with the Holiday Inn Novi was superb. The staff was very friendly and professional. Answered all question and went out they was to provide service needed when requested. March 18, 2015
  • 2015-04-16T10:47:59.712-05:00
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