Rated 4.5 out of 5 by 53
Rated 5.0 out of 5.0 by Fred76 Very easy checking in, Great service
The staff was very friendly, the room was very clean, I will stay here again next time I'm in town
May 13, 2013
Rated 5.0 out of 5.0 by RJ375 Awesome Stay
One of the better locations to stay while in the Detroit Area. Great price, clean room and friendly staff! Especially Sam the desk guy! All around great place.
May 8, 2013
Rated 5.0 out of 5.0 by falconsfan Amazing Experience
My husband and I were in town from Kentucky to see an Atlanta Falcons vs. Detroit Lions game. This was a great city to stay in. They have wonderful malls and shops close by. Overall staff and facility was amazing.
April 22, 2013
Rated 4.0 out of 5.0 by ADesertHare Nice place, very friendly staff
Stayed about 5 days here at the hotel, and very nice. The staff was very polite and helped us check in early after a 7am landing from a red eye flight.
Room was clean and well maintained, and housekeeping staff was quick and meticulous. My only complaint about the room was this odd plastic like sheet under the sheets of the bed, probably designed to protect the mattress. I had to take it off as it crinkled like crazy and made me sweat all night. After that, the room was perfect.
My only wish was that there was a hot tub in the property.
April 22, 2013
Rated 5.0 out of 5.0 by Chippy3 Super friendly service. Nice hotel.
We were greeted by a very friendly and welcoming front desk staff. Our room was spotless, very comfortable and quiet. There are plenty of restaurants in the area - some are within an easy walk. The pool area is very nice. (we didn't have time to "test the water" but the pool area itself is lovely!) In the morning, the breakfast bar was well stocked with plenty of choices. We will definately stay here again when we are in the area.
April 22, 2013
Rated 5.0 out of 5.0 by Beda The softest towels I've ever had.
Enjoyed our stay and the pool water was at a perfect temperature was treated very well and staff was eager to help with any request. The pool was also set up for a person in a wheel chair they also have a chair that lowers them in the water. I'm telling my friends that are physically challenged. Great place.
February 20, 2013
Rated 5.0 out of 5.0 by LynCHEN Nice place to stay
Pros: Rooms are huge and clean. staff there were really nice.
Cons: fitness center is too small
January 2, 2013
Rated 5.0 out of 5.0 by RB1971 Will come back every time!
Wonderful establishment. I have stayed here for work and play. Nice layout, great rooms and the staff are top-notch. Easy on/off highway access for staying in Novi or Detroit.
December 22, 2012
Rated 5.0 out of 5.0 by ITCStacy Great Staff
I only come to Novi to work so it is wonderful to find a hotel where I can relax and the staff is so wonderful.
December 11, 2012
Rated 5.0 out of 5.0 by Joyce47 Great stay
Another excellent visit. Great room and knowledgable staff. Provided great service.
December 6, 2012
Rated 5.0 out of 5.0 by SK8CJ Stellar Service
I checked in w/o a reservation and was greeted with amazing customer service even before I was known as a priority club member. My room was moved based on the amazing skills of the front desk knowing that I am on different time zone and the breakfast crew would wake me up. The room was spotless, bathroom was roomy and the TV was great. The bed was not that comfy but the pillows were great as always. Breakfast was amazing. I went next door to Ruby Tuesday for dinner and was very happy with them as well. I am glad I went past 3 other HI EXP properties before stopping here. I will be back when I am in the area.
December 2, 2012
Rated 5.0 out of 5.0 by DVOV Great variety of pillows.
Walls seemed a bit thin because we kept hearing the occupants next to us, but it could also be that they were a rowdy bunch. Seemed to be several adults in one room.
October 27, 2012
Rated 5.0 out of 5.0 by Jack0801 Good breakfast
It was confortable for me to be able to take Japanese fast breakfast such as rice and miso soup. I am sure that I will stay again and recommend to another JPN staff.
October 24, 2012
Rated 5.0 out of 5.0 by DanRT Great Service
We needed extra time before checking out as we were in the area to attend a funeral. This was quickly arranged for us and was much appreciated
October 18, 2012
Rated 5.0 out of 5.0 by Comisky Excellent hotel
Fantastic hotel, clean, nice staff. I always stay here when I'm in Detroit. I have stayed here a dozen times with NO issues.
October 18, 2012