Rated 2.8 out of 5 by 5
Rated 1.0 out of 5.0 by Chafalotudo Good option but....
The hotel is one of my favorites, however, there are lots of soldiers and police inside, in fact, when I arrived I had to show my reservation number to them, when my family and I went to the pool, there were some soldiers on the side of it with their weapons, and some of them go and some of them come from one place to other, this was not a good experience.
August 20, 2013
Rated 1.0 out of 5.0 by Rappan You have to be jokeing.
On the 17 TH. of July I made a online reservation to spend the night at this motel.
I was required to make this commitment 8 days in advance.
I traveled all night and all day from the Mexican state of Jalisco but when I checked in I was told that they were shutting off the electricity from midnight till 4 A.M for maintenance and there would be no air conditioning, ( it was 106 deg. at the time ) no water for showers or toilet and they hoped it wouldn't be any inconvenience.
It was to late to cancel the room and I was going to have to pay for it since I didn't cancel it earlier.
I had no way to try to reserving another room on the American side of the border.
I have a serious case of sleep apnea and I am required to use a C-pap machine which I can't use without electricity.
So to make a long story short I was required to check in, shower, get 2 hours sleep and leave.
Since I was required to get the reservation 8 days in advance why couldn't you people have the common courtesy to inform me in advance about shutting off the electricity???
I promise you I won't stay at this or any other Holiday Inn again.
You do not need to apologize since it would be hollow.
August 11, 2013
Rated 4.0 out of 5.0 by Wine52 How safe
Always fell safe at the hotel, everything went good except my first key did not work. Of course nobody knew or cared that I am a Platinum member of the priority club
May 28, 2013
Rated 5.0 out of 5.0 by PeterGB Excellent choice for travellers
The hotel is located on a thoroughfare that looks out on the Rio Grande River and Laredo, Texas. On arrival, we were surprised by a military post guarding the hotel, but reassured by the receptionist that all main hotels in the area have similar security. The hotel is modern and well-appointed. As always, the staff were welcoming and helpful.
January 8, 2013
Rated 3.0 out of 5.0 by Attos Bastante que desear
La estancia hubiera sido buena si no hubiera habido tanto personal de la policía federal en todo momento. Aún así no hubiera estado tan mal si no hubieran molestado a mi esposa.
Por otra parte la atención del personal en la recepción no fue muy cortés. Hacían su trabajo, pero solamente eso. He recibido mejor atención en muchos hoteles similares e incluso de menor categoría.
November 13, 2012