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Rated 4.2 out of 5 by 356 reviewers.
Rated 5.0 out of 5.0 by Enjoyable stay Great service from staff, clean hotel, clean room which had a good sized tv and a comfortable bed. August 26, 2015
Rated 5.0 out of 5.0 by Clean and Comfortable Very Clean and Comfortable Room. Very nice Shower Room. Breakfast OK in price But machine Coffie not very nice.At a reasonable Price. Would Highly Recommend August 23, 2015
Rated 4.0 out of 5.0 by Good stay spoilt by 4am awake call emptying glass bottle trash Room 222 not good as the noise at 4am was unacceptable. Glass bottles and bins being moved made far too much noise Would not want this room again or neon this side of the hotel. Everything else in the hotel is very good. The staff on the whole are excellent August 23, 2015
Rated 1.0 out of 5.0 by good for smokers and people not on business I stayed at the hotel last night, I complained that the WIFI did not work, I was told there was no problems, but try the premium at £10, three times I tried to register but it would not log me in, I complained again on check out and was told no problems with it, and he would make a note, but the problem was with my IPad settings and I would not be charged, I have left the hotel and now just had paypal charge for £10, I was not keen to use paypal your preferred method, but my credit card, I guess I can expect two more bills! But that was not the worst of it, we were booked into smoking rooms, really in this day and age?? My colleague who also could not get the wifi! had said we did not wish for smoking rooms, but I was all they had and we had no choice, I suffer from Asthma and even for a smoking room it was disgusting, it was like sleeping in an ashtray, I had the window open all night and the taste in my mouth is not good! The room has undergone a refit and was ok but you can see some tatty stuff underneath, I complain at check out but did not get much interest it is obviously a common event for the staff! Breakfast was poor too! August 19, 2015
Rated 5.0 out of 5.0 by Hot rooms The room was vey hot. When mentioned staff immediately offered fans. It was not the first comment they had rec`d. Instead we overrode the safety catch on the window so it could be opened wide. August 18, 2015
Rated 2.0 out of 5.0 by Hard Sliding Beds and Substandard Breakfast I've stayed in quite a few Holiday Inns but never before in a Holiday Inn Express - and never again! Whilst check in and room itself were basically of a similar standard to other Holiday Inns, the beds were on castors and slid around if you sat on them, got into or out of bed or even turned over in the night. This was particularly difficult for my wife who is partially disabled and had great difficulty. Not only that, but the beds were very uncomfortable - it was rather like being in a ship at sea on a rough night if you dared turn over - the bed had a mind of its own and moved around all over the place. After a poor night trying to sleep, we went down for breakfast, which was fine if you wanted very cheap sausage, beans and rubbery scrambled eggs but no use if you wanted fried eggs or bacon, or in fact anything else. We had been disappointed the night before not to be able to have dinner in the hotel - my wife found it a struggle to walk to the pub - but after breakfast we changed our minds and were glad we'd made the effort to dine elsewhere! I would like to add that the staff were fine and the hotel clean, with disabled parking available. A shame that our stopover was spoilt by things that could so easily be put right. August 17, 2015
Rated 5.0 out of 5.0 by Excellent Staff. Excellent Property. By a busy Road. Excellent HIX. The interior and design is far better than the required HIX Standard, it is more like a Holiday Inn. large flat screen (40inch), Door on the Wardrobe, King Size Bed, Walk in shower. Very Nice Great Room and a larger than average bar. We were in 413 and did get a lot of Road Noise due to it being in the middle of the L at the back of the property, not the hotels fault. Staff were excellent and informative, recognised Elite Status and comp drinks. Breakfast was the only thing that was poor. Tables not cleaned, ran out of orange juice, bread for toast, butter. Only one staff member on duty and no tables cleaned during the 30 minutes we stayed there. We took a table of four and the last persons breakfast items were on the side. After 30 minutes we had finished and stacked our neatly with the other persons breakfast items. I could not find a tray to self stack and return to the dirty items. The toasters are crazy and cause a bottle neck in the breakfast line. It is also a £7 cab ride into Nuneaton town centre. August 11, 2015
Rated 5.0 out of 5.0 by Excellent fast check in clean & warm. Great Experience We checked in to this hotel after a long journey, lasting many hours, the staff were excellent & sympathetic to our needs they were very friendly & helpful at all times. The room was quite & very clean, all the services functioned perfectly. Breakfast was good & plenty of it. Checkout was fast & uncomplicated. This hotel comes highly recommended August 10, 2015
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