Rated 4.2 out of 5 by 219
Rated 4.0 out of 5.0 by chasingclouds Comfortable, quiet short stay in a good location.
The hotel and our room was modern, clean and situated close to the town centre and other amenities.
The price included breakfast, however we chose to take advantage of a lie-in , unsure if a room service breakfast option was available.
Would definitely recommend and will be staying at this hotel and with The Holiday Inn again.
February 10, 2014
Rated 4.0 out of 5.0 by Count2709 Excellent service
Good hotel. Great value for money. Excellent, polite service.
February 6, 2014
Rated 4.0 out of 5.0 by QueenBess16 Good Hotel, Pleasant Stay, One Improvement to Make!
A pleasant, clean hotel, with polite reception staff. A clean and well maintained room, although smaller than other HIE we've stayed in.
Breakfast was OK but busy, and this meant the few staff on duty were very busy and items regularly ran out. Our main gripe with breaksfast though was the lack of milk warming facilities which we'd experienced at other HIE.
Apart from that we would return in future.
February 5, 2014
Rated 5.0 out of 5.0 by LB281091 Good hotel for business
I stayed for 1 night for business, the room was comfortable, the staff were helpful. Generally a nice place to stay.
February 3, 2014
Rated 3.0 out of 5.0 by big_t Passt schon
- wenig Frühstücksauswahl
- Personal freuntlich
- Bäder sind zum Teil nicht mehr ganz neu aber ok.
February 3, 2014
Rated 5.0 out of 5.0 by Habbin Den Good Hotel
Every thing as you would expect.
Very clean and tidy.
February 2, 2014
Rated 4.0 out of 5.0 by Tigger2 A pleasant stay but construction work nearby
We found the hotel largely excellent but there is construction next door which might be disruptive during week.
January 30, 2014
Rated 5.0 out of 5.0 by joania Uncomfortable Bed but everything else fantastic
Stayed at the Holiday Inn Express in Nuneaton on 17th January. Great value for money. The complimentary breakfast was excellent. A varied choice from hot to cold. Sausage, scrambled egg, beans, toast, pastries, cereal, cheese, jam etc as well as hot and cold drinks (juices). The bar is great too 24 hour service and a comfortable and relaxed atmosphere. The staff were friendly enough and although we didn't need to ask for anything, we had the impression that nothing would have been too much trouble. The room, as well as all other areas, were clean, functional and decorated to a good standard. You can access the internet with ease and we used this even sitting in the car from outside the hotel. There is a vending machine in the lobby area which is handy if you don't like drinking tea/coffee which is complimentary in the room. The only down side to our stay was the mattress. On first impressions the bed is huge. A lot bigger than a kingsize however, it was very hard and uncomfortable. Great if you like sleeping on a concrete mattress and we are used to sleeping on a firmer bed, but this was something else. The pillows were a little too thin and could have done with another one (2 each were provided) but this along with the mattress is just a personal preference. We have stayed in the 2 other chain hotels which are close by, I wouldn't recommend the one by the petrol station (very grubby, dirty and well used little care and attention), however I would be happy to stay in the others. Both equally welcoming with great facilities and good customer service. For us, the Holiday Inn Express would be the preferred choice as it feels a little more luxurious with a better choice for breakfast. When I visit family next and need to book I'll be returning here even if the bed is too hard.
January 28, 2014
Rated 5.0 out of 5.0 by Alan and Lyn VERY GOOD BUT SHOCKING PILLOWS
This Holiday Inn Express, is clean with freindly staff. Breakfast very good indeed given the price of the stay.
ONE criticism - the pillows were shocking - ridiculously thin (about 4cm).
I didn't complain as I was so tired - next time I will ask for more - so I suppose I only have myself to blame.
January 24, 2014
Rated 5.0 out of 5.0 by Big Ed first time user
I am so happy that we chose the Holiday Inn at Nuneaton to stay at on a recent stop over for a party. The Staff are really Friendly and helpful the bed was so soft and relaxing and the shower was like a massage. Me and my wife enjoyed the experience so much we are going to book other Holiday Inns around the country and stay for the weekend they are also great value for money
January 23, 2014
Rated 5.0 out of 5.0 by madmel not just another budget hotel a bit more
this is a change from the usual run of the mill budget hotels I use, staff very friendly and rooms light and well spaced, room to move in bathroom and also very light
January 19, 2014
Rated 3.0 out of 5.0 by DTCTAT21 Autosports Weekend NEC
this hotel is in easy travel of the NEC but away from the hustle and bustle .
the breakfast is usual holiday inns ,nice start to the day ,without being overfilling
there is pub chain next door for evening food
the road outside can be little noise due lots of wear house around the hotel (only if you get a front of hotel room).
Stopped at this hotel few times in past and may stay here again when back in area
January 18, 2014
Rated 3.0 out of 5.0 by Christof Useful and comfortable
Upon arrival, room was freezing cold. No Heating - brought it to staff reception's attention and they rectified the problem. Heating simply wasn't turned on which was not a good start because it was New Year Eve, and it was strange they did not warm the room up ahead of our arrival.
Fair play to them, everything else was good, comfortable, nice shower and clean.
January 16, 2014
Rated 5.0 out of 5.0 by CA13ca13 FANTASTIC IN EVERY WAY!!!
From the moment we arrived the whole experience was faultless. We arrived to fantastic quick and very polite check in staff, very efficient, very happy and pleasant couldn't do enough for us, The Hotel its self is pristine and clean, very well looked after and a lovely temperature throughout as it was a very cold evening but it wasn't too cold or too warm it was a nice comfortable temperature throughout. The room was immaculate, fresh and spotless a good selection of firm / soft pillows well stocked with towels and tea and coffee, The bed was lovely and comfy and the room was very contained solid walls, no noise from outside or other rooms. Slept really well which is unusual when i am away from home, woke and went down for breakfast which was included with the room rate. The receptionist was a different member of staff from check in, but again, very polite and very pleasant. We helped our self to breakfast, a selection of buffet style hot and cold breakfast, Eggs, Sausage, Beans, a selection of breads , pastries and croissants, Cereals fresh fruit and yoghurts, jams and cereals. along with an array of tea, coffee hot chocolate and fresh juices. All layed out in a very clean area, all kept at a good temperature and all fresh and delicious, The kitchen lady looked lovely and presentable and regularly came to check and inspect the food levels and cleanliness, she also looked presentable and was polite. I honestly cant fault this hotel, not one little bit, it was pristine, well looked after, Excellent Value, Well located and the staff are amazing and make you so welcome, i have stayed in expensive exclusive hotels all over the UK, and the service at Holiday Inn Express Nuneaton beat them all hands down, I will when ever possible be going back to this hotel again, It was the best experience at a "chain hotel" i have ever had. And the price knocks the socks off other rivals ! where ever i can my business will now be with Holiday Inn Express.
January 15, 2014
Rated 5.0 out of 5.0 by leese815 Great service at a great rate
We were looking for a one night stay and found a great rate at the Holiday Inn Express. We were pleasantly surprised at how modern the hotel was and how good the facilities were. Everything was clean and the staff were particularly friendly and helpful.
All-in-all, a great stay!
January 14, 2014
Rated 4.0 out of 5.0 by Midlands W Friendly Reception
The reception staff are always very friendly at any time of your stay
January 14, 2014
Rated 5.0 out of 5.0 by 401Henry General opinoon of stay
All round good and efficient service given at all times.
My stay was short but provided the needs and comforts for myself and wife.
January 11, 2014
Rated 5.0 out of 5.0 by Brecongal Clean rooms, comfortable beds, great service
We have used IHG hotels in a few locations in Britain, and none have ever fallen short of the usual friendly welcome, brilliant service, clean good size rooms, comfy beds and very nice hot breakfast, along with the usual cereals, croissants etc.. Wherever we go we try to find a Holiday Inn Express for our stay, whether short or long they never ever disappoint.
January 11, 2014
Rated 4.0 out of 5.0 by lassie2 Comfortable stay
Thanks for a nice stay. We found it an easy experience and enjoyed the New Year celebrations
January 11, 2014
Rated 4.0 out of 5.0 by starjam9 Pleasant stay.
This is a beautifully new hotel and it shows in the new, spongy carpets and the clean facilities. The foyer is open and spacious with friendly Reception to greet you. The breakfast was hot and plentiful. The large toaster was not working but three smaller toasters had been provided.
The bedroom was very clean and neat. Two single beds pushed together made up the kingsize bed. That gap in the middle is never pleasant, but both mattresses were of good quality giving a good sleep experience.
On the whole our stay was greatly enjoyed.
I would love to see better security in the hotel. The doors to the passages and the lift were open to anyone. Other hotels have a mechanism where you have to slide your door card in order to gain access to the rest of the hotel and its bedrooms.
Recommed stay when in Nuneaton.
January 8, 2014
Rated 5.0 out of 5.0 by lorraine55 Stay over Christmas
Superb reception staff who really tried to help with hot water problem. Very friendly and knowledgeable. Welcoming. Very good breakfast .Love 24 hour bar access. Very good disabled access . Very good valueor money.
January 6, 2014
Rated 4.0 out of 5.0 by Mrs_Slayer Comfortable room - poor breakfast
Room and staff were lovely.
Breakfast is not up to the same standard as other Holiday Inn hotels. Poor choice of food and very low quality ingredients.
January 4, 2014
Rated 5.0 out of 5.0 by Nigel1010 Christmas night without the stars
Having spent Christmas with our relations the hotel provided an ideal location overnight before the renewed exertions of Boxing Day. The good news was that the parcels centre across the road was closed and we had a quiet night. It may be different on a weekday in the middle of summer!
January 4, 2014
Rated 5.0 out of 5.0 by 2childrenunder5 points break, identical to paid break
Got the stay free on point breaks, but clearly treated exactly the same as if full price. Recommended. In the middle of an industrial estate, so sort any extras in advance. Would stay again.
January 1, 2014
Rated 5.0 out of 5.0 by davetherave1 one night stay
great hotel near cinema,bowling & pub. Staff were friendly reception and breakfast/lounge area was very comfortable.
breakfast was good and evening meal at the pub 200yrds away was great.
January 1, 2014
Rated 5.0 out of 5.0 by Fatherxmas christmas eve
Christmas Eve and Christnas morning..Excellent stay..really good breakfast with everything hot & fresh. Duty staff ( on Christnas day remember ).. were very good. Disabled access room excellent
December 29, 2013
Rated 5.0 out of 5.0 by MaryJane2 Good as ever
Once again a very pleasant stay. Rooms were clean and tidy, breakfast was good and plentiful after a good nights sleep.
December 11, 2013
Rated 4.0 out of 5.0 by ExperiencedHotelGuest Easy to find and very pleasant staff
This hotel is easy to find from the M6, whether travelling north or south and is located on a business estate.
I arrived at 20.45 and was met with a very warm welcome. Check-in was straight forward and efficiently dealt with and the hotel and room were clean, tidy and in good order.
As the hotel does not have any dinner facilities I ate at the Fare& Square restuarant next door. Nothing particularly exciting about that.
Fortunately the breakfast next morning was good, well presented and attended by very pleasant and helpful staff.
Will use this location again.
December 9, 2013
Rated 3.0 out of 5.0 by Tufty Dreadful bed and noisy first room. Moved and second room much better
Despite requesting a quiet room our first night couldn't have been any further to the contrary. The bed was dreadful and the double glazing inadequate and drafty. Once moved the room was far better. No noise and bed reasonable.
Why we couldn't have been allocated this room in the first place is beyond me. Staff were friendly and accommodating. I recommended this hotel to two families who attended at the same time. Their experience was equally as poor as my first night.
Embarrassed to have recommended it to them as I felt responsible for their poor experience mainly due to noisy guests.
December 5, 2013
Rated 5.0 out of 5.0 by Ridbensdale Greet stay as always.
With the exception of noisy guests above me, my stay was of its usual high quality.
I look forward to my return in January.
November 28, 2013