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Rated 4.2 out of 5 by 437 reviewers.
Rated 4.0 out of 5.0 by Comfortable hotel Comfortable budget hotel. Friendly and helpful staff. Rooms basic but clean and comfortable. April 25, 2016
Rated 4.0 out of 5.0 by Reasonably comfortable The breakfast service requires improvement. The room was not very clean, carpets had stains on them and the couch was full of breadcrums. April 25, 2016
Rated 5.0 out of 5.0 by Excellent Place to be! Really nice hotel with warm cosy rooms. Staff is very friendly. Place is really clean and tidy. Connectivity with Nuneaton and Coventry is very nice. You are assured of a good night sleep with no disturbance (internal/external to hotel) April 24, 2016
Rated 1.0 out of 5.0 by A non smoking Spire Elite member in a smoking room? I can't believe the level of service I received at this hotel. I was greeted as a Gold member (I am a Spire Member). I was then sent to a room in the smoking area of the building. From the minute the door into the corridor opened it stank. The room stank, the bedding, the towels everything. I returned to the reception, they shrugged their shoulders and said they were full. I booked this room over two weeks in advance and yet apparently I get no preferences on rooms? I had the most awful nights sleep. I then returned to the room and after a while I discovered there was no heating either, but hey they were full so why bother complaining? In the morning when I complained I was told someone from the hotel would be in touch, it's been 4 days and nothing. I have now discovered that they are not intending to allocate the points for my stay, for some reason it has been logged as non-qualifying, to say I am upset is an understatement. On the bright side the HD TV was nice. April 15, 2016
Rated 5.0 out of 5.0 by Short Stay Checked in to Hotel staff ready and waiting to welcome me to the Hotel. Gave my name immediately recognised my membership status and thanked me for my loyalty for choosing Ihg hotel. The staff could not do enough very friendly and knowledgeable. The room was lovely I requested a smoking room which was provided no problem. Good TV channel selection. Pleasure to stay at this hotel will use again when in the area next. April 11, 2016
Rated 4.0 out of 5.0 by comfortable room - poor breakfast room was clean and comfortable. occasionally noisy from outside. free wi-fi a bonus breakfast was pretty poor. accept that the standard breakfast is basic but replenishment of items was poor (always waiting for something to be restocked). Machine coffee was dire. March 23, 2016
Rated 4.0 out of 5.0 by Pleasant staff Warm and clean room, good wifi, lovely.little bar area. All staff on reception were.lovely and welcoming. Breakfast area was.nice.and.quiet with the usual express start choice.. Car park.was.well.lit and felt secure. March 21, 2016
Rated 5.0 out of 5.0 by Good, fuss free stay for business purposes I can recommend the hotel, overall it was clean, fuss free and quiet. The internet worked when I needed it and the breakfast selection and menu was fine. March 21, 2016
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