Rated 4.4 out of 5 by 95
Rated 5.0 out of 5.0 by MaryJane2 Good as ever
Once again a very pleasant stay. Rooms were clean and tidy, breakfast was good and plentiful after a good nights sleep.
December 11, 2013
Rated 4.0 out of 5.0 by ExperiencedHotelGuest Easy to find and very pleasant staff
This hotel is easy to find from the M6, whether travelling north or south and is located on a business estate.
I arrived at 20.45 and was met with a very warm welcome. Check-in was straight forward and efficiently dealt with and the hotel and room were clean, tidy and in good order.
As the hotel does not have any dinner facilities I ate at the Fare& Square restuarant next door. Nothing particularly exciting about that.
Fortunately the breakfast next morning was good, well presented and attended by very pleasant and helpful staff.
Will use this location again.
December 9, 2013
Rated 3.0 out of 5.0 by Tufty Dreadful bed and noisy first room. Moved and second room much better
Despite requesting a quiet room our first night couldn't have been any further to the contrary. The bed was dreadful and the double glazing inadequate and drafty. Once moved the room was far better. No noise and bed reasonable.
Why we couldn't have been allocated this room in the first place is beyond me. Staff were friendly and accommodating. I recommended this hotel to two families who attended at the same time. Their experience was equally as poor as my first night.
Embarrassed to have recommended it to them as I felt responsible for their poor experience mainly due to noisy guests.
December 5, 2013