Rated 4.2 out of 5 by 133
Rated 5.0 out of 5.0 by Traveling Around Great place to stay
From the time we stepped into the lobby till the time we checked out the experience at Holiday Express-Fort Campbell-Oak Grove KY was wonderful. Friendly staff, free snacks and drinks in the evening, room was clean, with plenty of fresh towels at a reasonable price. I would highly recommend staying here.
August 15, 2014
Rated 5.0 out of 5.0 by Ohio Night Auditor Great people, great service, and great locaiton
Many things have been renovated. The people are wonderful and friendly. The hotel is conveniently located to restaurants and shopping areas. I will certainly stay at this location the next time I am in the area visiting family.
August 9, 2014
Rated 2.0 out of 5.0 by Unhappy Mimi Mixed emotions about this property
I have stayed at this location for many years, before and after it was part of the Holiday Inn chain. For a Holiday Inn, I don't think the breakfast has changed at all. I expected the breakfast when it was lower priced and military, but think it is very poor quality to be part of teh Holiday Inn chain at a higher price. The crowning point of my dissatisfaction was when I inadvertently left my Apple charger plugged into an outlet in the room. I realized it later that day and called and asked if they could put the charges on my card and mail it to where I was going to be the next week. No, they would not do that. I was to stop and get a money order and mail it to them and tel them where to send it. My stay there was the first night in a three week trip. I told them to keep it and I would pick it up on the way back. In fact I called back twice to talk to personnel to ask if they could please just charge my card and send it. What a rotten policy. On my return I stayed at a Holiday Inn Express just up the road in Oak Grove. ; The price was the same, breakfast 100% better. Would I stay at this hotel again? Don't know. If I couldn't get in anywhere else maybe. I honestly think if I had left an item at any other hotel where I have the Honors membership they would have either charged my card and sent it where I asked them to or eaten the cost of it as goodwill.
August 8, 2014