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Rated 4.3 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Great Service We needed 15 rooms for an unplanned layover, and the staff was quick to accommodate us. We had to leave very early in the morning and they had the breakfast room all set up for us to grab something on our way out. October 7, 2014
Rated 5.0 out of 5.0 by Great Stay I can usually tell how a hotel stay is going to be from when I first enter it. As the old Adage goes, "first impressions are lasting". From the moment my party entered the building, the staff at the front desk was warm and courteous. This same attitude carried throughout my stay and at any time of day. Though the room seemed a little small, it had a mini refrigerator and microwave oven, which was nice. The staff also kept it stocked with what I needed so I never had to ask for anything. Breakfast was nice and they had several options. They also offered some food at night, which was really nice and unexpected. As I've never had that option at any other hotel, it shows to me the dedication of their owners and staff to provide the best experience to their customers. October 6, 2014
Rated 5.0 out of 5.0 by Good hotel, convenient to Ft Campbell New, good rooms, close to highway, but unavoidable in this area. Quick access to Ft Campbell. October 5, 2014
Rated 2.0 out of 5.0 by Overpriced Hotel rates do not equal quality of service. Not very clean. Ice machines don't work. Nightly welcome reception food not very good and did not offer beer and wine despite advertising it on the website. Employees were smoking outside the hotel frequently. Bathroom fixtures, counters, and flooring worn and outdated. October 2, 2014
Rated 4.0 out of 5.0 by great common area breakfast bar was great the food was hot and good. parking lot entrance from the south was not very clear. rooms were nice and clean. smoking area was in a place that did not allow smoke back in building. could use robe to get to the pool area this would be a plus if hotel provided September 29, 2014
Rated 5.0 out of 5.0 by Great Place Oak Grove Holiday Inn Express is a comfortable and good place to stay. September 29, 2014
Rated 5.0 out of 5.0 Good as always Have stayed at this location on several occasions for work. Always friendly staff and comfortable room. September 29, 2014
Rated 5.0 out of 5.0 by Quiet, clean, comfortable, good breakfast and staff friendly. Excellent. A good experience with this hotel. Felt comfortable and secure with safety. Good lighting outside at night. Staff was very friendly and helped us with our needs. September 26, 2014
Rated 4.0 out of 5.0 by Great stay, but.... Everything met our expectations. The only downside we encountered was the shower curtain was dirty (mildew, I'm assuming) and when you turned the water on, and it got wet, it became very stinky. In addition, there was a dirty hand towel (stained with something) included in the sink area. September 25, 2014
Rated 3.0 out of 5.0 by staff One person on the staff was always rude. I had issues with my room key daily and she always gave me a hard time about fixing my key and always had a smart remark to me, her name was Kelsey. Not the tall Kelsey but shorter. Room cleaning staff always did good. Breakfast and manager special meals were by far the worst I've had at a hotel. Rhonda was also annoying. September 23, 2014
Rated 5.0 out of 5.0 by Excellent Hotel My wife and I stayed at this hotel coming back from northern Illinois.We could have stayed at other hotels on the way,but decided to drive so we could stay at this Holiday Inn Express.The stay was great and the staff was so friendly and courteous.We will be coming back to the area this weekend,and we will be staying at this hotel.We will be checking in late,as we will be getting a late afternoon start.I am looking forward to staying this with you all this weekend. September 23, 2014
Rated 5.0 out of 5.0 by The best in the area. I visit Fort Campbell several times a year and I've stayed at all of the surrounding hotels in Oak Grove at least once. I kept returning to the Holiday Inn Express so now I've made it my go-to hotel. I've always had clean comfortable rooms, helpful staff and no problems with my stays. The breakfast options and hours are greater here than anywhere else, hands down. The pool is nice, though usually overrun with children. The only thing I've noticed is the lack of consistency in being greeted as an IHG rewards member. Sometimes I'm greeted and there were snacks or complimentary bottled water in my room, other times no recognition at all. It's not a big deal, just one minor thing in an otherwise flawless hotel experience. September 21, 2014
Rated 4.0 out of 5.0 by Comfortable beds!! Everything was great, wish bacon was served more often at breakfast. September 21, 2014
Rated 5.0 out of 5.0 by really good service The service was excellent and the staff was attentive to my needs. September 18, 2014
Rated 4.0 out of 5.0 by Fine This was a fine hotel. Mattress swayed a little. These room configurations are not a favourite. It make the toilet and shower room very small. Overall, it was fine and I would return. September 17, 2014
Rated 5.0 out of 5.0 by THE BEST EVER I always try to stay at Holiday Inn hotel and especially a Holiday Inn Express because I love those cinnamon rolls for breakfast and the comfortable bed too-hee hee!!! The BEST EVER.! September 15, 2014
Rated 5.0 out of 5.0 by Very convenient to Fort Campbell Close to Fort Campbell and lives up to Holiday Inn experiences I've had elsewhere. Used points for stay and better value than some other locations. Stayed previously and plan to again. September 15, 2014
Rated 5.0 out of 5.0 by Awesome Breakfast!! The quality and display of food was amazing. The staff took great care in presenting it. It was more like eating in her kitchen with the friendly conversation she gave. Really appreciate the breakfast!! September 11, 2014
Rated 5.0 out of 5.0 by My Holiday Inn Experience in Ft. Campbell What a pleasant surprise. I found the hotel property and my room to be very nice. The staff was friendly and knowledgeable. The hotel is centrally located for easy highway and interstate access. What a pleasant experience I had at this Holiday Inn Express. I would definitley stay again while in the area, and recommend it to others. Katrina September 10, 2014
Rated 4.0 out of 5.0 by Great Customer Service Despite several internet issues with wifi and the location being in the middle of a corn field, the Holiday Inn Express located Ft. Campbell-Oak Grove provide excellent customer service, had a great breakfast selection and was relatively quiet in common areas. September 9, 2014
Rated 3.0 out of 5.0 by Not The Holiday Inn Express Hotel Standard I could not recommend this hotel based on first apprearances and past experiences with Holiday Inn. I cannot complain about the staff or my room, but I was very disappointed with everything else about this hotel. The building needs a lot of work. The washer did not work on the second floor. The stairwell had an odor that smelled like moldy and/or sour. I forgot to mention that my room also had the same smell as the stairwell. The stairwell appeared that it was going to fall apart. The floorboards were damaged and peeling off the wall, actually. I was just disappointed with how this Holiday Inn has been maintained. It does not represent all the other Holiday Inns I've visited. It appears to be a 1 star hotel v. a 3 star hotel. Sorry. September 6, 2014
Rated 5.0 out of 5.0 by great accomondations my wife and I were traveling on a motorcycle, and when the staff noticed,they offered under cover parking. September 5, 2014
Rated 5.0 out of 5.0 by Always a Nice Welcome Back! An oasis on north-south journeys. Staff always welcomes you, rooms are clean, everything is on the "easy" setting. September 4, 2014
Rated 5.0 out of 5.0 by good value comfortable and convenient staff was accommodating September 3, 2014
Rated 5.0 out of 5.0 by Great Hotel for Ft Campbell Visit We honestly were at the hotel for only about 13 hours,but it was a comfortable stay. Breakfast was excellent. There are plenty of Gas stations near by, and a Denny's, Wendy's and Waffle House close by. September 2, 2014
Rated 5.0 out of 5.0 by Outstanding Service Go to this hotel just to meet the staff. They were warm and friendly! August 30, 2014
Rated 4.0 out of 5.0 by Excellent for gettiing a good night's sleep and a great breakfast. The beds/pillows were fantastic. Breakfast menu had a lot to choose from and the quality was outstanding. August 29, 2014
Rated 5.0 out of 5.0 Would recommend this hotel to anyone needing to stay near Fort Campbell Everything about this hotel was fantastic, especially the staff. I had arrived a little and called to ask if I would be able to check in a little early. Fiy was fantastic!! She helped me to get all set up offered my my Priority Rewards options and made my overall experience fantastic! The rest of the hotel staff was great as well! The rooms were updated and very clean. The hotel was fantastic! August 28, 2014
Rated 5.0 out of 5.0 by Nice place for a long stay, surprisingly. I stayed for a month and had no trouble at all despite the Express line generally being short-stay fare. The staff were excellent and friendly and the location was about five minutes from Ft. Campbell. The internet was also quite reliable and speedy. August 26, 2014
Rated 5.0 out of 5.0 by on the road to St.Louis MO stop over Hotel décor was up to date, room was pleasant, clean and staff was friendly. Breakfast was typical, but good value for the money. Would stay here again for certain! August 26, 2014
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