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Rated 4.2 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 by Outstanding Service Go to this hotel just to meet the staff. They were warm and friendly! August 30, 2014
Rated 4.0 out of 5.0 by Excellent for gettiing a good night's sleep and a great breakfast. The beds/pillows were fantastic. Breakfast menu had a lot to choose from and the quality was outstanding. August 29, 2014
Rated 5.0 out of 5.0 Would recommend this hotel to anyone needing to stay near Fort Campbell Everything about this hotel was fantastic, especially the staff. I had arrived a little and called to ask if I would be able to check in a little early. Fiy was fantastic!! She helped me to get all set up offered my my Priority Rewards options and made my overall experience fantastic! The rest of the hotel staff was great as well! The rooms were updated and very clean. The hotel was fantastic! August 28, 2014
Rated 5.0 out of 5.0 by Nice place for a long stay, surprisingly. I stayed for a month and had no trouble at all despite the Express line generally being short-stay fare. The staff were excellent and friendly and the location was about five minutes from Ft. Campbell. The internet was also quite reliable and speedy. August 26, 2014
Rated 5.0 out of 5.0 by on the road to St.Louis MO stop over Hotel décor was up to date, room was pleasant, clean and staff was friendly. Breakfast was typical, but good value for the money. Would stay here again for certain! August 26, 2014
Rated 5.0 out of 5.0 by Great Choice This was a great choice to stay at. The room was clean and comfortable with lots of towels. Dinner and breakfast were tasty. Checking in and out were a breeze. August 19, 2014
Rated 5.0 out of 5.0 by Great Stay The hotel is an excellent property. The renovations are continuing to make it even better. August 19, 2014
Rated 3.0 out of 5.0 by Close to Campbell I have stayed in this hotel on a regular basis based on its proximity to FT Campbell. In the past there have been some small issues, mostly things that one can expect at a hotel. This last stay was so bad it definitely changed my plans of staying there ever again. Every time I entered or exited the hotel I had to walk through a cloud of smoke. I asked the front desk about smoking by the entrance and was told, " We have a smoking area, but people like it their better." The problem was that the people smoking were employees! I literately timed a group of front desk personnel that sit out there for 40 minutes smoking. The room was small, the halls were noisy...just a bad stay. August 17, 2014
Rated 5.0 out of 5.0 by Great place to stay From the time we stepped into the lobby till the time we checked out the experience at Holiday Express-Fort Campbell-Oak Grove KY was wonderful. Friendly staff, free snacks and drinks in the evening, room was clean, with plenty of fresh towels at a reasonable price. I would highly recommend staying here. August 15, 2014
Rated 5.0 out of 5.0 by Great people, great service, and great locaiton Many things have been renovated. The people are wonderful and friendly. The hotel is conveniently located to restaurants and shopping areas. I will certainly stay at this location the next time I am in the area visiting family. August 9, 2014
Rated 2.0 out of 5.0 by Mixed emotions about this property I have stayed at this location for many years, before and after it was part of the Holiday Inn chain. For a Holiday Inn, I don't think the breakfast has changed at all. I expected the breakfast when it was lower priced and military, but think it is very poor quality to be part of teh Holiday Inn chain at a higher price. The crowning point of my dissatisfaction was when I inadvertently left my Apple charger plugged into an outlet in the room. I realized it later that day and called and asked if they could put the charges on my card and mail it to where I was going to be the next week. No, they would not do that. I was to stop and get a money order and mail it to them and tel them where to send it. My stay there was the first night in a three week trip. I told them to keep it and I would pick it up on the way back. In fact I called back twice to talk to personnel to ask if they could please just charge my card and send it. What a rotten policy. On my return I stayed at a Holiday Inn Express just up the road in Oak Grove. ; The price was the same, breakfast 100% better. Would I stay at this hotel again? Don't know. If I couldn't get in anywhere else maybe. I honestly think if I had left an item at any other hotel where I have the Honors membership they would have either charged my card and sent it where I asked them to or eaten the cost of it as goodwill. August 8, 2014
Rated 5.0 out of 5.0 by great sleep Just needed some sleep to continue our travels. The price was higher than those around but the cleanliness and customer service was well worth the few dollars that I would have saved. August 7, 2014
Rated 5.0 out of 5.0 Great overnight stay All in all we had a great stay at this HIX. Check in was a breeze, the room was very clean, and the breakfast was great! August 6, 2014
Rated 5.0 out of 5.0 by Great hotel Bed and pillows were amazing. I would definitely stay at this location in the future! August 5, 2014
Rated 5.0 out of 5.0 by The place to stay at when in the area of Ft Campbell, KY The entire staff made my stay as if I were at home each day. They really care at this property. They greeted me very warmly the day I arrived and each day that I would leave in the morning someone would say to me, "Have a great day". When I returned that afternoon, the staff behind the counter would ask, "How did my training go and would remind me about the managers reception". I would without hesitation go back to this same property when in the area of FT Campbell. August 4, 2014
Rated 5.0 out of 5.0 by awesome visit i thoroughly enjoyed my stay and would gladly stay again August 4, 2014
Rated 4.0 out of 5.0 by Indoor pool a big hit This will be a great hotel once renovations are completed. The room was clean, but the hallway walls were in a state of renovation. The staff were very friendly and helpful. The pool area inside was very nice and my kids loved swimming there. July 30, 2014
Rated 4.0 out of 5.0 by Bathroom and room experience The shower drained very slowly and the toilet was extremely loose on the floor. Overall the hotel was nice, the staff was very pleasant, just need to take care of some room maintenance issues. Also, for whatever reason no one at the frontdesk could seem to get the message light on my phone to stop blinking, it blinked all week. I let them know at the desk numerous times, but seems they could not get it to stop. Also, obviously very thin ceilings, you can hear the folks above very clearly, and of course they were quite loud several nights, and late into the night. When your in a hotel room you expect quite, not hearing people in other rooms, and the maid running the vacuum cleaner at 7pm July 30, 2014
Rated 3.0 out of 5.0 by Good value but staff not as pleasant The hotel is convenient to Fort Campbell, it is reasonably clean and is a good value. Just don't ask for extra cookies. July 26, 2014
Rated 4.0 out of 5.0 by Pleasant staff and great breakfast Good variety for breakfast. Convenient on/off highway. July 24, 2014
Rated 5.0 out of 5.0 by Room had a smell to it Overall the service was way above average. The only thing was the room had a smell to it. But again the staff was very good and very helpful. July 23, 2014
Rated 5.0 out of 5.0 by This place was as a holiday inn should be From check in to ckeck out it was a fine Inn. Desk clerk was great and helpful. Room was mice beds were comfy and the breakfast has a great assortment. July 22, 2014
Rated 5.0 out of 5.0 by Great Place at Fort Campbell This is a very nice hotel for anyone wanting to attend an event at Fort Campbell. There was some remodel work in the first floor hallway, but that is just normal upkeep and no inconvenience. It is near the interstate highway and only minutes from the Army post entrance. The hotel is clean, friendly, and provides the basic services that are required. Since we spent very little time in the hotel, I cannot evaluate the amenities. The lobby and great room are nice, but not luxurious. This is just a good, solid value for anyone needing lodging in this area.. July 21, 2014
Rated 5.0 out of 5.0 by Very nice hotel Very professional and attentive staff. Hotel was clean, and the breakfast was very good, and had a good selection. July 11, 2014
Rated 4.0 out of 5.0 by Great place The evening staff was amazing with their recommendations for the area. We really enjoyed the managers reception!! The room seemed very small, but it was clean and welcoming! The pool was very cool too! July 8, 2014
Rated 5.0 out of 5.0 by road trip the hotel is a nice place. i stay at hie's all over the usa when traveling . i always look for hie's to stay in . July 6, 2014
Rated 2.0 out of 5.0 by Unprofessional staff; poorly run? This was the second time we have stayed at this Holiday Inn Express. The first time wasn't great, but we thought maybe it was just an off night. The deadbolt lock was broken, but it was late & we didn't care. Left very early the next morning. Second trip was for two nights. Rooms are very small; especially the bathrooms, but seemed to be pretty clean. Most of our issues are with the lackadaisical attitude of the staff. This is a no-smoking hotel; there is a sign outside the front entrance that says "no smoking in this area". On four different occasions of arriving or leaving the front entrance, desk clerks, housekeeping help or maintenance people were outside smoking!! There is a nice bench outside to sit on - there were four housekeepers sitting there puffing away!! The breakfast area was a total disaster. Yes, they were busy, but the people in charge seemed either unskilled or didn't care. The first morning, the poor woman just seemed unorganized. The second morning a different woman was more interested in chatting with one of the maintenance guys. There were no forks, no bread, no milk, no orange juice, no sausage - guests kept having to ask for simple things that should have been being taken care of. We have family in the area, but will be looking for somewhere else to stay the next time we visit. July 5, 2014
Rated 3.0 out of 5.0 by A few adds would help. Separate the light switch from the fan switch in bathroom. Need light to find way to bath at night. Fan noise interferes with sleep. Electric outlet was no where near the coffee maker. Had to move coffee maker to bars above clothes hanger. Auto check out was not offered, if available. Had to wait in line with others for this normally automatic process. June 28, 2014
Rated 5.0 out of 5.0 by very comfortable great place to stay. our family visit was very comfortable due to your location to the interstate and to the fort Campbell military base. access to the interstate was easy on and off the expressway. with other places to gas up before continuing on our way home. June 27, 2014
Rated 5.0 out of 5.0 Awesome Great hotel. I am a rewards member with holiday inn. Great place June 26, 2014
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