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Rated 4.1 out of 5 by 118 reviewers.
Rated 4.0 out of 5.0 by great service I left my checkbook in dest drawer and realized it after I had checked out and got 30 minutes away from hotel. Called hotel and spoke with front desk and she assured me she would go and check on the item. She had the item waiting for me when I arrived back. June 25, 2014
Rated 1.0 out of 5.0 by Hotel is nice, if it had interent The internet simply just doesn't work in the rooms. When it did 'work' it was so slow as to be pointless. If you need to get work done, or even look at the news, find another hotel. June 25, 2014
Rated 3.0 out of 5.0 by Disappointed that hotel did not have suites to upgrade into I am a platinum elite IHG member and was disappointed when I was told that the hotel did not have any suites for complimentary upgrade. We were only able to get a room with a king size bed that my wife and I and our 2 children had to share. I also did not receive my wake up call. When checking out I noticed that my rewards # was not included on my room reservation although I gave the front desk attendant my card when I checked in. Thanks the woman that was working when I checked out corrected the error and added the points for my reservation to my card. Disappointed Platinum Elite Member June 18, 2014
Rated 5.0 out of 5.0 by Helped break up a long trip We stayed at the Fort Campbell location during a long trip and this hotel, was just what we needed. They staff was excellent and accommodated my family the same as the business convention guests. We were extremely impressed. June 17, 2014
Rated 2.0 out of 5.0 by Uncomfortable Experience Construction on all floors, business center machines have no office applications installed or ink in the printers, A/C in the rooms did not work properly, bad odor throughout the hotel, refrigerator did not have temperature control knobs, and lastly management was hard to locate during the day. June 11, 2014
Rated 4.0 out of 5.0 by Great experience Being close to a military base it provided a great opportunity to thank men and women who are serving our county. Staff was friendly and helpful. Although new carpet was being placed in the hallway, it was refreshed and clean. June 11, 2014
Rated 5.0 out of 5.0 by Comfortable Bed I think the room is over priced for what it is. I have stayed in some very nice rooms before for less money. I am not sure if the handicap room was more expensive, but if it is, shame on you because we would rather not need the special room but have no choice. Overall it was an OK room other than the couple issues. June 6, 2014
Rated 5.0 out of 5.0 by The staff was excellent and the room was very confortable... The front desk staff was always informative and easy to have a conversation with, no matter what time of the day or night, May 26, 2014
Rated 4.0 out of 5.0 by great room, excellent sleep We always like HI Express! The staff was friendly and helpful, room was very clean, and the bed was the best we've had in a long time. Breakfast was not quite up to par, as the morning rush had used most of the not breakfast items and the trash bins were full. However, I would not hesitate to visit here again and would recommend the stay to others. May 19, 2014
Rated 5.0 out of 5.0 by Best stay This is probably the nicest Holiday Inn Express we've stayed in. The fixtures were a little dated, but everything was very clean and the lighting in bath area was better than most. The only problem was the exhaust fan in the bathroom - it was very loud. If we're in the area again, we'd stay there. May 10, 2014
Rated 5.0 out of 5.0 by People make the difference for quick business trip Southern hospitality from the front desk staff, and certainly above-average cooking from the kitchen (as compared to other stay & breakfast hotels). They had a guest happy hour with food & beverage the evening I arrived. Lobby area is above average also. At breakfast the eggs were cooked perfectly instead of the typical over-cooked rubber, and everything was kept fully stocked. The room was small but adequate, and very quiet & comfortable. I did not try the gym or pool on this trip. Part of the building was still being remodeled, and I stayed in a newly-remodeled room. Be sure to call & ask about the gym/pool if this is important. An excellent stay; I would book here again. May 4, 2014
Rated 5.0 out of 5.0 by right down the road from Fort Campbell We love staying here when we go visit our soldier. .friendly staff accommodates all ur needs..nice pool..great free breakfast! April 4, 2014
Rated 5.0 out of 5.0 by Perfect as usual! Another great stay!! Great staff, extremely friendly very professional. Thanks Katie for your friendly smile at the desk! April 4, 2014
Rated 5.0 out of 5.0 by Greatfull Friendly Face Traveling back from Florida. Travel from the southern border of Tn. to Oak Grove Ky. before we could locate a hotel to stay in. Could not have asked for a better place to stay. April 3, 2014
Rated 5.0 out of 5.0 by To and Fro As I stopped by Ft. Campbell for a training, I stayed here and enjoyed the relaxation away from the installation while also being close enough to travel within a phone call's notice. The internet moved a little slower than I'd like for it to be, but I didn't have any major issues. I would have liked to see more options available for breakfast, but the random dinner finger foods more than made up for it. I appreciated the customer service! March 31, 2014
Rated 2.0 out of 5.0 by Bad Smell Our king suite bathroom was wiped clean but smelled of baby diapers, as if someone has just wiped it up but not disinfected it. My wife refused to shower in it, and rendered the rest of the room's cleanliness suspect. This property seemed to enjoy nearly full occupancy, but appears run down and struggled to keep breakfast items fully stocked. We used to depend on this property for our travel plans - we won't be returning and intend to research other area hotels for our future needs. March 26, 2014
Rated 5.0 out of 5.0 by Warm welcome and friendly, efficient service. We were "road weary" to say the least. Priscilla welcomed us warmly at the front desk, and a refreshing array of soup and finger foods awaited in the lobby, which also contained board games and very comfortable furniture. Maintenance is outstanding. The pool area, our room, the lobby and every other area were spotlessly clean and fresh. March 25, 2014
Rated 5.0 out of 5.0 by Great Place to unwind It has been some time since I was in the Campbell area. The Holiday Inn Express afforded me a superb experience. The Managers Reception, breakfast, work out area, and the room were all above standard. This property is a good option for anyone traveling in the Ft Campbell area. March 25, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room Our recent stay at this hotel was very positive. I would recommend this to anyone traveling through the area. Our room was clean which is a "must" for me. Good location. March 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great service and really nice oversize room Everything about this Inn was a hit. The staff was friendly and professional. The AM breakfast was good and the light finger foods meal put out at 5PM was a great touch. Our room was clean, bright, and we thought larger than most, with the most comfortable bed we have experienced. Holiday Inn Express for us now whenever possible. Thank you for all and for a great night's sleep. March 20, 2014
Rated 5.0 out of 5.0 by a wonderful place we really enjoyed our stay at this one. After a long drive we were happy to have our dinner right there in the lobby. Pulled pork, potato salad and fruit. What else can you ask for. A very clean place with very friendly staff. March 19, 2014
Rated 4.0 out of 5.0 by Met Our Needs Clean, nice lobby and friendly staff. I am a little concerned that there is a security guard stationed in the lobby. I don't know if I should feel safe or worried. It seemed a little strange. March 18, 2014
Rated 5.0 out of 5.0 by Excellent bed Friendly working staff Felt very much at home! So wondefuyl to everyone Very enjoyable! Workers all so friendly March 10, 2014
Rated 5.0 out of 5.0 by Friendly Staff and comfortable room My wife and I enjoyed our recent stay. The welcome was nice however, I was disappointed that I was never recognized as a rewards member. When I left an important jump drive in the business center computer I was impressed by the staff who had the jump drive secured at the front desk with my name on it. I also enjoyed the free apples available in the foyer of the hotel. The manager reception featured fruit and items I really enjoyed. Though the hotel was one hour away from my meeting location I stayed at Holiday Inn Express because I am a raving fan. I would stay there again if in the area. February 26, 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel and enjoyed the stay.travel a lot and enjoy IHG hotels February 10, 2014
Rated 5.0 out of 5.0 by Outstanding Staff!!! The hotel is an excellent property. It has the appearance of a new and modern hotel, with nice furniture, comfortable beds, and very clean bathrooms. What impressed me most with the property though was the staff. They were incredibly friendly at check in and during breakfast the following morning. What impressed me most was their honesty. My sister in-law loaned us an IPad and a Kindle for our road trip. Upon returning home, we realized we forgot both at the hotel. We called the hotel and the manager assured he would speak with housekeeping. I was sure we would never see the IPad or kindle again and I would soon be buying replacements. You can imagine my elation when the manager called back and notified me they were found and he was overnighting them to us. This kindness was unexpected and greatly appreciated. February 9, 2014
Rated 5.0 out of 5.0 by Fort Campbell Excellent choice for a visit to Fort Campbell. Staff excellent. Elevator slow so ask for 1st floor if possible. February 9, 2014
Rated 2.0 out of 5.0 by SMALL It is the most I ever spent on such a small room. Bathroom was so small it couldn't fit in the bathroom. A joke. February 2, 2014
Rated 5.0 out of 5.0 by good place to stay beds great, near a lot of good restaurants, very clean unit, receptionist very polite and was helpful on recommending good restaurants. no hot tub January 29, 2014
Rated 4.0 out of 5.0 by Oak Grove While the facility is located near Ft Campbell, I was disappointed that I did not receive the benefits of a Platinum IHG Member. Other than that, the facilty is perfectly suited to serve the traveler. January 9, 2014
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