Rated 4.2 out of 5 by 136
Rated 5.0 out of 5.0 by luvwdw Great hotel
Bed and pillows were amazing. I would definitely stay at this location in the future!
August 5, 2014
Rated 5.0 out of 5.0 by BIDA53 The place to stay at when in the area of Ft Campbell, KY
The entire staff made my stay as if I were at home each day. They really care at this property. They greeted me very warmly the day I arrived and each day that I would leave in the morning someone would say to me, "Have a great day". When I returned that afternoon, the staff behind the counter would ask, "How did my training go and would remind me about the managers reception".
I would without hesitation go back to this same property when in the area of FT Campbell.
August 4, 2014
Rated 5.0 out of 5.0 by docmice5866 awesome visit
i thoroughly enjoyed my stay and would gladly stay again
August 4, 2014
Rated 4.0 out of 5.0 by Robey Indoor pool a big hit
This will be a great hotel once renovations are completed. The room was clean, but the hallway walls were in a state of renovation. The staff were very friendly and helpful. The pool area inside was very nice and my kids loved swimming there.
July 30, 2014
Rated 4.0 out of 5.0 by Scott2308 Bathroom and room experience
The shower drained very slowly and the toilet was extremely loose on the floor. Overall the hotel was nice, the staff was very pleasant, just need to take care of some room maintenance issues. Also, for whatever reason no one at the frontdesk could seem to get the message light on my phone to stop blinking, it blinked all week. I let them know at the desk numerous times, but seems they could not get it to stop. Also, obviously very thin ceilings, you can hear the folks above very clearly, and of course they were quite loud several nights, and late into the night. When your in a hotel room you expect quite, not hearing people in other rooms, and the maid running the vacuum cleaner at 7pm
July 30, 2014
Rated 3.0 out of 5.0 by Shay23 Good value but staff not as pleasant
The hotel is convenient to Fort Campbell, it is reasonably clean and is a good value. Just don't ask for extra cookies.
July 26, 2014
Rated 4.0 out of 5.0 by PPvan Pleasant staff and great breakfast
Good variety for breakfast. Convenient on/off highway.
July 24, 2014
Rated 5.0 out of 5.0 by Nor678 Room had a smell to it
Overall the service was way above average.
The only thing was the room had a smell to it.
But again the staff was very good and very helpful.
July 23, 2014
Rated 5.0 out of 5.0 by Larry 2543 This place was as a holiday inn should be
From check in to ckeck out it was a fine Inn. Desk clerk was great and helpful. Room was mice beds were comfy and the breakfast has a great assortment.
July 22, 2014
Rated 5.0 out of 5.0 by dulcillini Great Place at Fort Campbell
This is a very nice hotel for anyone wanting to attend an event at Fort Campbell. There was some remodel work in the first floor hallway, but that is just normal upkeep and no inconvenience. It is near the interstate highway and only minutes from the Army post entrance. The hotel is clean, friendly, and provides the basic services that are required. Since we spent very little time in the hotel, I cannot evaluate the amenities. The lobby and great room are nice, but not luxurious. This is just a good, solid value for anyone needing lodging in this area..
July 21, 2014
Rated 5.0 out of 5.0 by aturner61 Very nice hotel
Very professional and attentive staff. Hotel was clean, and the breakfast was very good, and had a good selection.
July 11, 2014
Rated 4.0 out of 5.0 by Stacey34 Great place
The evening staff was amazing with their recommendations for the area. We really enjoyed the managers reception!! The room seemed very small, but it was clean and welcoming! The pool was very cool too!
July 8, 2014
Rated 5.0 out of 5.0 by bear69 road trip
the hotel is a nice place. i stay at hie's all over the usa when traveling . i always look for hie's to stay in .
July 6, 2014
Rated 2.0 out of 5.0 by Iowafarmkid Unprofessional staff; poorly run?
This was the second time we have stayed at this Holiday Inn Express.
The first time wasn't great, but we thought maybe it was just an off night. The deadbolt lock was broken, but it was late & we didn't care. Left very early the next morning.
Second trip was for two nights. Rooms are very small; especially the bathrooms, but seemed to be pretty clean. Most of our issues are with the lackadaisical attitude of the staff.
This is a no-smoking hotel; there is a sign outside the front entrance that says "no smoking in this area". On four different occasions of arriving or leaving the front entrance, desk clerks, housekeeping help or maintenance people were outside smoking!! There is a nice bench outside to sit on - there were four housekeepers sitting there puffing away!!
The breakfast area was a total disaster. Yes, they were busy, but the people in charge seemed either unskilled or didn't care. The first morning, the poor woman just seemed unorganized. The second morning a different woman was more interested in chatting with one of the maintenance guys. There were no forks, no bread, no milk, no orange juice, no sausage - guests kept having to ask for simple things that should have been being taken care of.
We have family in the area, but will be looking for somewhere else to stay the next time we visit.
July 5, 2014
Rated 3.0 out of 5.0 by Old Salt A few adds would help.
Separate the light switch from the fan switch in bathroom. Need light to find way to bath at night. Fan noise interferes with sleep. Electric outlet was no where near the coffee maker. Had to move coffee maker to bars above clothes hanger. Auto check out was not offered, if available. Had to wait in line with others for this normally automatic process.
June 28, 2014
Rated 5.0 out of 5.0 by de de very comfortable
great place to stay. our family visit was very comfortable due to your location to the interstate and to the fort Campbell military base. access to the interstate was easy on and off the expressway. with other places to gas up before continuing on our way home.
June 27, 2014
Rated 5.0 out of 5.0 Awesome
Great hotel. I am a rewards member with holiday inn. Great place
June 26, 2014
Rated 5.0 out of 5.0 by krikit Great place!
My family and I stayed here on our way to Florida for summer vacation. It was easy to find, check-in was easy, and it was a lovely place to stay. The only real issue I had was that the toilet room was teeny tiny! I like when hotels separate the toilet/shower and sink area, but this toilet/shower room was way too small.
June 26, 2014
Rated 4.0 out of 5.0 by forgetful 1 great service
I left my checkbook in dest drawer and realized it after I had checked out and got 30 minutes away from hotel. Called hotel and spoke with front desk and she assured me she would go and check on the item. She had the item waiting for me when I arrived back.
June 25, 2014
Rated 1.0 out of 5.0 by JasonVMI1994 Hotel is nice, if it had interent
The internet simply just doesn't work in the rooms. When it did 'work' it was so slow as to be pointless. If you need to get work done, or even look at the news, find another hotel.
June 25, 2014
Rated 3.0 out of 5.0 by Double G Disappointed that hotel did not have suites to upgrade into
I am a platinum elite IHG member and was disappointed when I was told that the hotel did not have any suites for complimentary upgrade. We were only able to get a room with a king size bed that my wife and I and our 2 children had to share. I also did not receive my wake up call. When checking out I noticed that my rewards # was not included on my room reservation although I gave the front desk attendant my card when I checked in. Thanks the woman that was working when I checked out corrected the error and added the points for my reservation to my card.
Disappointed Platinum Elite Member
June 18, 2014
Rated 5.0 out of 5.0 by Ainger Helped break up a long trip
We stayed at the Fort Campbell location during a long trip and this hotel, was just what we needed. They staff was excellent and accommodated my family the same as the business convention guests. We were extremely impressed.
June 17, 2014
Rated 2.0 out of 5.0 by born2bias Uncomfortable Experience
Construction on all floors, business center machines have no office applications installed or ink in the printers, A/C in the rooms did not work properly, bad odor throughout the hotel, refrigerator did not have temperature control knobs, and lastly management was hard to locate during the day.
June 11, 2014
Rated 4.0 out of 5.0 by morrgang Great experience
Being close to a military base it provided a great opportunity to thank men and women who are serving our county. Staff was friendly and helpful. Although new carpet was being placed in the hallway, it was refreshed and clean.
June 11, 2014
Rated 5.0 out of 5.0 by Village Bob Comfortable Bed
I think the room is over priced for what it is. I have stayed in some very nice rooms before for less money. I am not sure if the handicap room was more expensive, but if it is, shame on you because we would rather not need the special room but have no choice. Overall it was an OK room other than the couple issues.
June 6, 2014
Rated 5.0 out of 5.0 by Wildweasel 1 The staff was excellent and the room was very confortable...
The front desk staff was always informative and easy to have a conversation with, no matter what time of the day or night,
May 26, 2014
Rated 4.0 out of 5.0 by BDGirl great room, excellent sleep
We always like HI Express! The staff was friendly and helpful, room was very clean, and the bed was the best we've had in a long time.
Breakfast was not quite up to par, as the morning rush had used most of the not breakfast items and the trash bins were full.
However, I would not hesitate to visit here again and would recommend the stay to others.
May 19, 2014
Rated 5.0 out of 5.0 by hutchilo Best stay
This is probably the nicest Holiday Inn Express we've stayed in. The fixtures were a little dated, but everything was very clean and the lighting in bath area was better than most. The only problem was the exhaust fan in the bathroom - it was very loud. If we're in the area again, we'd stay there.
May 10, 2014
Rated 5.0 out of 5.0 by johnsk217 People make the difference for quick business trip
Southern hospitality from the front desk staff, and certainly above-average cooking from the kitchen (as compared to other stay & breakfast hotels). They had a guest happy hour with food & beverage the evening I arrived. Lobby area is above average also.
At breakfast the eggs were cooked perfectly instead of the typical over-cooked rubber, and everything was kept fully stocked.
The room was small but adequate, and very quiet & comfortable.
I did not try the gym or pool on this trip. Part of the building was still being remodeled, and I stayed in a newly-remodeled room. Be sure to call & ask about the gym/pool if this is important.
An excellent stay; I would book here again.
May 4, 2014
Rated 5.0 out of 5.0 by love24 right down the road from Fort Campbell
We love staying here when we go visit our soldier. .friendly staff accommodates all ur needs..nice pool..great free breakfast!
April 4, 2014