Rated 4.7 out of 5 by 39
Rated 5.0 out of 5.0 by 2Mikie2 Absolutely the best staff anywhere!
The staff assisted me and my men via a horrible experience with another chain. They were polite, courteous and helpful…that isn't even saying enough regarding Debbie and Samantha! If we were to be within fifty mile radius of this hotel, we would not stay anywhere else but there. My men have been treated with kindness and respect. They have been given that warm fuzzy feeling that makes being on the road less painful and lonely. If someone wanted to learn about " to be of service" and how to treat customers and clients…go no further than the Oak Ridge Holiday Inn Express…purely stated "Excellence"!
November 18, 2013
Rated 5.0 out of 5.0 by ZURICHTOURIST STAFF
Overall, the staff was friendly and cordial. My only complaint was that whoever slid my "rapid checkout " under my door, used that as an opportunity to knock on my door several times . It was unnecessary to knock at all since it was 0830 in the morning and I had been sleeping. I got the impression they wanted me to leave so they could clean the room. Aside from that, Brenda the maid did an excellent job of tidying up my room from the previous evening. It is probably the cleanest property in the Holiday Inn chain that I have ever reserved. I would definitely return.
November 15, 2013
Rated 5.0 out of 5.0 by CountryBoy12 Excellent Hotel
I've stayed in many hotels in my lifetime and the quality of service here and expertise is above & beyond. Ms. Debbie, one of the best managers I have met and very hospitable. And the Housekeeping staff are excellent and very understanding. I recommend this hotel to anybody.
November 13, 2013
Rated 5.0 out of 5.0 by johnd3456 Excellent Service
Room very comfortable, and internet was Blazing fast.
November 11, 2013
Rated 5.0 out of 5.0 by Jim335 Very Enjoyable Stay
Excellent property. Seems new, very quiet and clean, with just-off-the -road location. Staff is super friendly and accommodating.
October 24, 2013
Rated 4.0 out of 5.0 by OleMs53 Really nice people
We have stayed at this HIE several times and have always been treated so good. The people are their best asset.
October 20, 2013
Rated 5.0 out of 5.0 by Maxim314 Great Staff
The moment I walked into the hotel I was worried. The parking lot was full of school buses and the lobby was loud with children. When I was checking in the front desk explained that there was a swim meet and several teams were staying at the hotel. The attendant noticed that our room was on the same floor as the swim teams and moved us to a different floor without me even needing to request a change. The next morning at breakfast the staff was equally observant. The swim teams were carb loading for their competition and the food was disappearing quick. I noticed the hostess take a family with small children aside to make sure the children got breakfast without a fuss. These small and simple gestures show that the staff cares even in extradanary circumstances and places this location on top of my list.
October 19, 2013
Rated 5.0 out of 5.0 by VolsFan Great Hotel
Very nice staff.. The hotel is new and updated. My husband and I stayed there on a trip to Knoxville for a football game. The hotel was about 30 minutes out, but well worth the drive.
Looking forward to my next visit.
October 10, 2013