Rated 4.4 out of 5 by 181
Rated 3.0 out of 5.0 by Chris and Wendy Fair Motel
Couldn't hear any airplanes but could hear every car in the parking lot and every door slamming shut in the hallway all night. Kids next room to us running back and forth. Very poor soundproofing. Turning the AC fan on high helped just a little. Carpet stained and bathroom fan could not keep up with the shower. Vending machine third floor broken, had to go to second floor to get snack. Lots of choices for the breakfast but everything tasted the same, which was bland and tasteless. Pancakes like rubber. To top it off two guests got in a shouting match during breakfast and all of housekeeping had to come out to watch. Does not meet what I expect a HI Express too be. Will stay somewhere else if in Area.
August 25, 2014
Rated 1.0 out of 5.0 by NorthCoastTraveler Might want to look around...
Sink was backed up and toilet ran throughout my 10 day stay. It was reported, repair man came, and didn't seem to know how (or didn't want to) fix the problem. Sink smelt like sewage every time I used it for more than a few seconds as it backed up. There was only one washer and dryer in the building and the dryer was inoperable the entire time. Each time I inquired about the status of the dryer, the front desk seemed to be surprised as if they were unaware of the broken dryer.
My biggest issue besides the estimated 20,000 gallons of water wasted during my stay (from the constantly running toilet) was the repair man who came into work on it and did absolutely nothing but insist it was a "new tank" and therefore should be working fine. He then proceeded to adjust my A/C because HE thought it was hot in the room. I told him that was how I wanted it but he adjusted it on his own while ignoring my input and left. I couldn't believe someone would come in my room and begin adjusting the temperature of the room without being prompted and while being told I was happy with how it was. I just don't get it...
August 22, 2014
Rated 4.0 out of 5.0 by Lillian6 Comfortable bed and great service.
Although it was difficult finding the correct reservation area for The HolidayInn Express at the airport, once we found it our reservation was made promptly. It still was unclear as to where we would meet the shuttle. We eventually found it with the help of the airport staff. Our courtesy shuttle drivers to and from the hotel were excellent.
August 19, 2014
Rated 5.0 out of 5.0 by KonaGirl 66 Airport Access Road is GREAT!
Husband and I took a quick weekend trip to California on Friday Aug. 8 to attend a wedding in Carmel the following morning.
We arrived at Oakland Int'l Airport at 8:30pm, picked up our Mustang rental car at Budget and drove just a few minutes to the Holiday Inn Express at 66 Airport Access Road.
Dorothy at the front desk suggested Horatio's (in San Leandro) for dinner when we told her we were tired and hungry... and got us into our suite in minutes flat. We were seated for dinner at Horatio's by 9:30pm (where we were waited on by Victoria). Food and service were great!
The next morning we ate the complimentary breakfast and headed to Carmel.
On the evening of Sunday Aug. 10 we returned to the same Holiday Inn Express where we were again greeted by Dorothy and we even got to stay in the same room!
We were able to print our boarding passes onsite in their computer room and the night staff (Jorge) helped me log into the 'locked' computer where I was able to log in as 'Guest'.
The next morning we enjoyed yet another quick breakfast, waved to Jorge on the way out and were headed to the airport by 6am.
August 15, 2014
Rated 5.0 out of 5.0 by Khalfan Awesome
They upgraded me we a suite. Staff very friendly. I felt like Im in 4 star Hotel
August 14, 2014
Rated 5.0 out of 5.0 overall nice experience
I would highly recommend staying at this location in Oakland. It is conveniently located near the Oakland Airport and to the destinations I needed to go to. The staff and property exceeded my expectations.
August 14, 2014
Rated 5.0 out of 5.0 by Displaced Yankee Convenient and relaxing place to stay
This Holiday Inn Express, like others i have stayed at, anticipates the needs of weary travelers. The hotel is calm and quiet, the room serene and well appointed, and everything is immaculately clean. Breakfast offers a wide variety of choices, including the healthy options my family values. This Holiday Inn is very close to the airport: just a brief ride away. Despite the proximity, you don't hear airplane traffic noise. I would definitely stay here again.
August 13, 2014
Rated 5.0 out of 5.0 by Quickdraw28 Wonderful Staff
My daughters and I stayed at the HIE Oakland-Airport and from beginning to end, the staff was wonderful. Very cheery and sincerely polite and helpful. Not at all phony or patronizing. The staff at this hotel sets the bar for staff at other hotel chains. Our room was very clean and comfortable. The shuttle driver was great too. Very nice, kind and patient and also very cheery. Great experience!
August 12, 2014