Rated 4.3 out of 5 by 107
Rated 5.0 out of 5.0 by Jaclyn This worked out perfectly!!
I recently traveled out of Oakland Airport for a long weekend and stayed at the Holiday Inn Express. The location is very convenient and the shuttle service worked well both going to the airport in the early morning and for a pick-up when I returned several days later.
I will stay here again!!
April 10, 2013
Rated 4.0 out of 5.0 by GaryZ Excellent Airport Hotel
Solid hotel near the airport - Freindlly staff, clean rooms and quiet.
April 2, 2013
Rated 5.0 out of 5.0 by 1TravelBug Convenient and Great Service
The staff at this airport hotel were so helpful and friendly. Our room was clean and comfortable. It is conveniently located by the Oakland Airport. Our travel in and out of the airport was made easier by this hotel
April 1, 2013
Rated 5.0 out of 5.0 by JCRC Very Nice Hotel
Great place to stay! Clean and relaxing atmosphere.
March 18, 2013
Rated 5.0 out of 5.0 by ohio05 great location
My wife and I were flying in from Hawaii and flying out early the very next morning. We arrived at the airport and the free shuttle service picked us up within 5 minutes. When we arrived at the hotel we were greeted and quickly checked in. The front desk also reminded of us of the time change for that night (which we would have forgotten!) and recommemded a wake up call for us. We had a good nights sleep and were up early the next morning, had a speedy check out and took the shuttle back to the airport to head for home. Both times the shuttle drivers provided excellent service, were polite, and handle our luggage perfectly (the airlines should take notes for these guys!) If we are ever in the Oakland area in the future, I will be staying at this hotel.
March 14, 2013
Rated 5.0 out of 5.0 by Sali Quiet location that feels safe and is reasonably priced
Reasonable rates and complimentary parking in the San Francisco/East Bay area are hard to find. Holiday Inn Express is an excellent option.
March 10, 2013
Rated 4.0 out of 5.0 by Vacationer123 Very nice room and friendly staff
My wife and I spent the first night at this hotel before we flew to Mexico on vacation. We left our car with the hotel and stayed a second night upon our return one week later.
The front desk staff were very friendly and helpful. The room was very nice, modern, and clean. The breakfast was good and better than I was expecting.
The only negative was that there was an odd odor in the second floor hallway around the elevator. Not sure what it was or if it was coming from a guest room in that area although this wasn't a big deal for us.
The hotel was very close to the airport and the free shuttle was timely. I highly recommend this hotel.
March 4, 2013
Rated 5.0 out of 5.0 by Ajay13 Over-sized room, comfortable bed, clean room, great service.
I searched for a reasonable priced "nice" hotel all over San Francisco and in near vicinity's, all were over priced. I stayed in this one for 3 days on my way to Victoria, Canada. It was a very pleasurable stay the hotel is right across the Oakland Airport which is a 15 mile drive the the Golden Gate. My family and I would spend all day in San Francisco and would drive to hotel at night to sleep. Oakland is not a place where you want to hang out but the hotel is in a very safe area. If you want to stay in a nice hotel and save a few hundred dollars this is the way to do it.
February 16, 2013
Rated 4.0 out of 5.0 by Kittycat GREAT LOCATION/SHUTTLE TO OAKLAND AIRPORT
I picked this hotel because I had an early flight, which they offered a shuttle starting at 4am. The shuttle did start at 4am sharp. It also offered a free shuttle from BART, Oakland stop, but the front desk female was horrible with where it picked on up (and not a really safe area to be standing around for a long time). It would be better if any of the staff would say "at the white line just under the overpass walkway IN FRONT of the local buses." She kept say "white curb" but it was so far down the street that I didn't think it would be that far. If she would have added AHEAD of the local buses and UNDER the pedestrian overpass it would have been an easy find. Otherwise nice room, ice machine, vending machines, laundry, etc.
February 12, 2013
Rated 5.0 out of 5.0 by Tooty Love stay here
We love staying here in your hotel. Also so nice to leave our car for a week for one nights stay. Thank you. We have stayed here many times and it is alway very comfortable and the breakfast is always delicious.
February 11, 2013
Rated 5.0 out of 5.0 by Betboop Pleasant ending to a long trip
Thank you for the comfort and hospitality. Our accommodations needed to be changed and the hotel management provided us with a lovely room. We arrived very late (close to midnight) and the van pick up was prompt, our reception at the front desk was friendly and helpful and breakfast was great. Got a kick out of the pancake maker machine and the pancakes were pretty good to boot. Thank you for making us feel welcome and safe.
February 1, 2013
Rated 5.0 out of 5.0 by dkcharms very relaxing
the staff was more than willing to help me with whatever I needed. The shuttle service was invaluable and responsive.
February 1, 2013
Rated 5.0 out of 5.0 by Fanfan2 Great service
We spent one night at this hotel by the Oakland airport and left our car for a 10 nights parking. Hotel, breakfast, service, staff were all very good but I really want to commend the driving staff, our driver to the airport was ready a minute or two when we were ready to leave and we experienced the same courteous and fast service when we came back - this time after 11:00 pm!
Thank you very much to all the staff.
January 31, 2013
Rated 4.0 out of 5.0 Nice average stay
Enjoyed the stay. Nice, as expected. For the money, the value was good. It is a nice location with average to slightly above average overall quality.
January 28, 2013
Rated 5.0 out of 5.0 by Wade3 Another Great Stay
Never an issue at Holiday Express. Rooms are clean and the staff are GREAT.
January 27, 2013
Rated 5.0 out of 5.0 by Bump January Stay
Very fast check-in; great shuttle service to the airport.
January 23, 2013
Rated 5.0 out of 5.0 by cookdaddy clean room, excellent stay
Clean room, smells cleaned, modern looking rooms.One of the cleaner holiday inns, would definetly stay again. great location can walk to several eateries. Hotel shuttle to airport very convenient. AAA+++
December 24, 2012
Rated 5.0 out of 5.0 by sexypast The best experience ever!
From the time I called to the time I left, it was an experience of a lifetime. Never seen anything like that before my entire life. Trust me, you need to experience it.
December 4, 2012
Rated 5.0 out of 5.0 by Sanborn11 Great Place to Stay
The staff was very helpful and room was very nice. The shuttle service was great from and to the airport. Very clean room and
November 22, 2012
Rated 3.0 out of 5.0 by Amy88752369 Staff was very rude and not helpful
I arrived at around midnight from a layover and needed to ride the shuttle at 6am back to the airport. I called the evening before and they said it was first come- first served. I called again to let them know at 5am that I needed a shuttle at 6am. She told me I needed to be in the lobby. I came down around 5:45 am. The front desk then began to lecture me about how if I wanted a shuttle I should be waiting in the lobby 45 min to an hour before the shuttle. I told her I called an hour early. She reminded me that I should have been sitting in the lobby the entire time. I then asked for a cab- she said it would take 45 minutes. We were 5 min away from the airport. She told me I would just have to sit and wait. I finally asked if she vould at least call the shuttle and give me an ETA so I would know if it were possible to make my flight. She once again lectured me. After a 10 hour trying to get toOakland, getting to my hotel at midnight and waking up at 5am, I just don't understand how the staff could have made the entire process any more difficult. If you call down to the desk and say you need a shuttle an hour before, why can't they give you and ETA or put you on a list? Or give you a courtesy call of some kind. They were rude and I am a platinum member who stays at HIE all the time. This particular hotel had very poor customer service.
November 15, 2012
Rated 5.0 out of 5.0 by Meradtech Great place to relax and getting around was easy!
I got this room due to an early morning flight, and I was pleasantly surprised! Arrived a little early, and still got into the room. The shuttle picked me up and dropped me off at the Bart and the airport, so I was very pleased with the transportation. The room was very very clean, and was very relaxing! I enjoyed the view, but would say that the heater/A/C so close the the bed was not a smart move, as that area was either cooler or hotter than any other part of the room. I still enjoyed the stay, and will stay there again for sure!
November 10, 2012
Rated 5.0 out of 5.0 by Janet49 Overnight stay
We arrived earlier in the day than expected and we were kindly greeted and was given a room. I felt referrals on dining places were given with our safety in mind. Superb service and will stay again.
November 3, 2012
Rated 1.0 out of 5.0 by jnte Poor Customer Service / Shuttle Service
I arrived at Oakland airport at 10:30 at night and went out to wait for the shuttle. After about 40 minutes, and watching several other hotel shuttles loop by for the second time, one driver stopped to see if I was ok. He suggested I call the hotel to ask where the shuttle was. When I did, I was told that I had to RESERVE the airport shuttle ahead of time! This fact was never communicated to me during my reservation, confirmation or even when I personally called the front desk the night before to inform them of my late arrival. I think that's unacceptable.
I cannot believe that a hotel which is only a mile from the airport has no looping airport shuttle service at night, and that they do not make that fact well known to people when they are making their reservations. It took me an hour to get to the hotel. I could have walked there faster (and I would have, too, except I was warned not to because it's a dangerous area and I didn't know the way.)
Also, the room looked tired, depressing, and did not feel safe. Front desk clerk was not friendly. Would not stay here again.
October 23, 2012
Rated 5.0 out of 5.0 by Romance Good stay
The room was clean and comfortable. We loved the jacuzzi and the room has a lot of space. The staff was nice and knowledgable about the area. Overall we had a good stay. Although there was a lot of construction on the same street and we could hear it all, we had a good night.
October 12, 2012
Rated 5.0 out of 5.0 by cmray67 A very nice hotel
I was extremely pleased with my overall stay. The location was conveniently located by the airport and the car rental location, plus it was nearby causal dinning and shopping. My suite was great: very spacious, cozy and the bed slept great. I love the kitchenette area with sink, refrigerator, micorwave and cabinets. My room had 2 flat-screen TV's which was so nice to have; one by the bed and the other by the sitting area. The staff was professional and friendly. I had an issue and I loved the way they handled it. The buffet breakfast had great selections daily. The food was hot and the area was very clean. I would absolutely recommend this located.
October 11, 2012
Rated 5.0 out of 5.0 by Alturaman The staff bent over backwards to make our stay perfect
The room was very quite considering the close proximity to the airport and the hotel shuttle took us to a couple of places close by.
October 3, 2012
Rated 4.0 out of 5.0 by Bunny Great Location and Good Service
I so appreciate the location and the van service. The room and the breakfast were very satisfactory. My room on the second floor was farther from the elevator than I expected, but met my needs well after I reached it. I appreciated the newspaper at my door (not all places do that anymore).
September 25, 2012
Rated 5.0 out of 5.0 by LisaHSGL Amazingly Quiet!
I chose this property for it's proximity to a morning meeting; I expected a marginal experience since the property is adjacent to the Oakland airport. I was wrong! It was amazingly quiet the entire time I was there! All the finishes were in excellent condition, the bed and pillows as wonderfully comfortable l as I've come to expect with the Holiday Inn Express brand.
September 11, 2012
Rated 4.0 out of 5.0 by Blacksmith What is with the air conditioner
I like to sleep in a relatively cool room but the air conditioner, even after running all night, never went below 70 degrees even when 66 degrees was set on the thermostat.
September 9, 2012
Rated 4.0 out of 5.0 by Barb Convenient to airport
We stayed at this property because of airport accessibility and the parking option. However, it was clean and comfortable. Breakfast was a great addition.
September 3, 2012