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  • 1 888 HOLIDAY
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Rated 3.8 out of 5 by 109 reviewers.
Rated 4.0 out of 5.0 by overnight stay Stayed here because close to a casino (2 miles). Disappointed that no shuttle was provided. Otherwise stay was fine. Front desk clerk excellent April 21, 2015
Rated 2.0 out of 5.0 by Rooms not ready I stay at this location annually following a party. I'm told this hotel is under new mgmt and it shows...badly. Rooms were not ready at check in time. Dozens of frustrated people were waiting in the lobby for a long time before finally getting a room (or, in some cases, not getting a room before it was time to leave for the party). My platinum status got me my room faster (only (ONLY!) a 30 minute wait), so we took in some room refugees who waited another hour before their room was ready. The front desk staff did their best but it was clear they were not equipped to deal with this situation. Rumor was that 6 people from housekeeping called off. There has to be a backup plan for that, management. Also, those people who did show up to work took a very visible meal break when everyone was waiting for rooms. If you're going to do that, go somewhere private. Based on this experience, I would NOT recommend this property. April 20, 2015
Rated 5.0 out of 5.0 by Oakwood Village Holiday Inn Property is clean, staff is friendly. would recommend this property to any guest. April 6, 2015
Rated 5.0 out of 5.0 by Nice hotel I'm finding that all hotels are out of my price range but if you have to pay more, Holiday Inn is nice. This hotel is very clean and new too. Front desk staff was very nice. April 1, 2015
Rated 5.0 out of 5.0 by Clean and friendly Very clean, very modern, very comfortable. I would love it if they had biodegradable plates and utensils at breakfast, and maybe some more nondairy milk options, but other than that it was great. April 1, 2015
Rated 4.0 out of 5.0 by Good service but need better curtains. The rooms need better and darker curtains. Headlights from vehicles were shining through the windows with very thin curtains that could be seen through. It made you feel like people could be watching you. March 25, 2015
Rated 5.0 out of 5.0 by Great hotel Staff was great from check in to check out. Room was very comfortable and clean. Only down fall was that there was no Ethernet internet and that the wifi was running slow. Besides that no issues. March 11, 2015
Rated 1.0 out of 5.0 by Do not stay here I am platinum. I booked the larger suite via the IHG app. Upon arriving I was told that they overbooked and gave away my room. I was made 30 min late for a concert at the casino. Manager was not around. The poor girl at the front desk was calling them every 5 minutes. I had to call IHG customer service myself. Worse treatment I've ever gotten at a hotel. Do yourself a favor and drive a couple extra miles if going to the casino. March 11, 2015
  • 2015-04-24T10:59:50.252-05:00
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