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Rated 4.8 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by WOW...You won't be disappointed My husband and I don't speak Spanish and the front counter staff were excellent in communicating with us. Carlos the manager inquired each day about our stay. My husband mentioned that Carlos cared about his staff and thanked us for leaving them a trip. The hotel was quiet and clean. I loved the firm beds. The complimentary breakfast section consisted of eggs, meat, fresh fruit, yogurt, sweet rolls, and cereals. The location was central and made walking easy. Taxis were available and waiting at the hotel. Tours could be booked at the hotel. November 15, 2014
Rated 5.0 out of 5.0 by Excellent Hotel - Excellent Service - Excellent Location This has to be the nicest Holiday Inn Express I've ever stayed in. The rooms were excellent - clean, modern, and comfortable. The property is in walking distance from restaurants and shopping and any tourist attractions. The staff was extremely friendly and it was nice to have free secure parking. I would not hesitate to stay at this hotel again and I would probably not stay at any other hotel in Oaxaca. Excellent Job! November 9, 2014
Rated 5.0 out of 5.0 by A notch above Attentive manager who treats each guest like they are staying at his personal B November 8, 2014
Rated 4.0 out of 5.0 by Buena base en Oaxaca Recomendable para una estancia agradable y cómoda en la ciudad. No tiene restaurante y se echa de menos algún menú, pero por lo demás, muy bien. November 5, 2014
Rated 5.0 out of 5.0 by Checkout and Conveniece stores (very, very minor items) We enjoyed the hotel and the staff was great. It was easy to make a reservation and the location was good in relationship to Centro. My only complaint is that it was necessary to rerun my credit card at checkout -- this created a question in my mind because I had already been notified by my bank that a charge had occurred upon check-in. A different process but perhaps could be improved upon our better communicated at check-in. Only other suggestion would be to have a small tienda either in the hotel or very close by -- the one that was recommended by the staff, which worked fine for me, was about 3 blocks away (PITCO). October 31, 2014
Rated 5.0 out of 5.0 viaje de trabajo Excelente servicio por parte de todo el personal del hotel. Desde el gerente hasta la persona que esta recibiendo en la puerta de entrada. Toda la disposición, amabilidad para mantener satisfecho al cliente. Si solicitas algo y no hay te lo consiguen y te solucionan o te sugieren. Pero no te dejan si una respuesta. EXCELENTE SERVICIO October 26, 2014
Rated 5.0 out of 5.0 by A Perfect Stay Attractive property, well-located, beautifully maintained, friendly staff, excellent and attentive management led by general manager Carlos. October 25, 2014
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