Rated 4.0 out of 5.0 by skdd why charge more??
We had to change dates and actually ended up staying 2 nights longer than our initial reservation BUT we were charged a much higher rate!! Does not make good business sense to us. We love the hotel and have stayed there several times. Reconsider this policy...I get charging for outright cancellations but not for how this was handeled. Thanks!
March 12, 2013
Rated 4.0 out of 5.0 by esbarrales Diferences between: Call Center, Web Site. & Front Desk
First I wanted to do my reservation at the Holiday Inn web site.
It told me that NO SMOKING Rooms (with one bed) were not available.
So I give a call to the Holiday Inn Call Center. They told me that there´s available NO SMOKING Rooms (with one bed). So I made the reservation for 2 nights.
Finally, when I arrived at the hotel Front Desk, they told me that they only had 2 bed NO SMOKING rooms.
Please, pay attention to these detalis!
Everything else was really GOOD! Congrats!
March 11, 2013
Rated 5.0 out of 5.0 by gmanlp Great Place
I stay here whenever I am in Oaxaca - the staff are always friendly, efficient and very helpful. Rooms are always very clean and comfortable. It's not in a bad location, I like walking to the Zocalao but always have to take a taxi back!!!. I also like the breakfast and the serving staff are good. Highly recommended. My priority club membership is always recognized and, if available, I get an upgrade.
January 15, 2013
Rated 5.0 out of 5.0 by TuristaChilanga Excelente opción!
Excelente servicio y ubicación, a solo unas cuadras de Santo Domingo.
January 7, 2013
Rated 5.0 out of 5.0 by Etame7 Good locaton, good service, good beds/pillows
Five minutes walking to main attractios. Great beds and pillows. Only regret no restaurant, but close by several good ones. The staff was very attentive and corteous. Good choice for Oaxaca! Grat bathrooms amenities as well.
January 4, 2013
Rated 5.0 out of 5.0 by inasec Highly recommended!
This is the sixth time we have had extended stays at this particular Holiday Inn Express -- clearly we are very pleased with the high level of services provided. I would like to add that the city of Oaxaca has a number of fine hotels and other accommodations - but we keep returning to this hotel because we find the service consistently outstanding. My husband and I regularly stay at Holiday Inn- affiliated hotels in North America and this location wins first place in our estimation. From check-in to check-out, the staff is attentive and helpful. The building and rooms have been kept up-to-date in the past 10 years we have visited, the rooms are consistently spotless and the spacious showers are fantastic.
January 3, 2013
Rated 4.0 out of 5.0 by Marveltraveler Pésimo servicio a los clientes Priority Club
Reserve 4 habitaciones por dos dias y solo se me están ingresando los puntos de dos dias y una sola habitacion, no se me resivio con mi calidad de Priority Club y sigo esperando mi factura a una semana de haber ido al hotel.
December 7, 2012