Rated 3.8 out of 5 by 121
Rated 4.0 out of 5.0 cost/neighboorhood
Cost was higher than expected, neighboorhood was not the greatest but hotel seemed to be ok for the area.
February 25, 2015
Rated 2.0 out of 5.0 by Disappointed Tim Not good value for money
In spite of very good service from the front desk staff we were very disappointed in our stay. We felt it was unreasonable and poor value for money to be placed in a sub-par basement room after being charged extra for a small (shih tzu) dog. If guests are being charged extra for a pet they should not be treated differenly but rather should receive a quality room.
This was very disappointing, especially at the end of a long day of travel. We normally like Holiday Inn and went away feeling that we did not get good value for our money. We hope that these comments will help the hotel improve.
February 25, 2015
Rated 4.0 out of 5.0 by ArtsAndLetters Friendly service
Very friendly service here. Close to everything I need in Ocala. The breakfast cereal was a little stale and the temperature control in the room was not perfect, but otherwise it's a great place. I've stayed here twice and intend to stay there again.
February 21, 2015
Rated 5.0 out of 5.0 by Grannybee Honest staff !
Went off and left my inhaler in the room......got to our next town in Florida and found out I didn't have it. Called back and the on duty manager said they had it at the desk ! Will pick it up on our way back through. Thank you !
February 9, 2015
Rated 1.0 out of 5.0 by Annette C Disappointed with service
We stayed at the Inn for two night. On the second day we left the room around 10:30 AM and returned around 9:30PM only to find our room not cleaned no fresh towel no coffee or other amenities
Went to front desk to see what was going on and was told they had a lot of new staff. the person at the front did offer us clean towels and we accepted them. we where never offered a clean room. very disappointed with the Holiday Inn...............................time for a change
February 7, 2015
Rated 5.0 out of 5.0 by Grumpa135 Great accommodations, friendly staff and excellent food.
It's been awhile since my wife and I traveled. When we did travel we always stayed at Holiday Inn or Holiday Inn Express. Staying here reminded us of why we did. It was a pleasure. The free breakfast was good with a varied choice. The rooms were clean and comfortable. The staff were very helpful and human. We were treated like family.
February 5, 2015
Rated 4.0 out of 5.0 by BarbJM Comfortable bed
Good location; nice place to stay,although price seems a little high for the area.
February 3, 2015
Rated 3.0 out of 5.0 by jaimee dissatisfied
The staff was rude and unfriendly. The receptionist did not even look at us when she gave us the rules. We passed her several times and she never spoke to us.
The cleaning lady was coming out of the room as we were entering and did not even speak. She was very rude.
The receptionist in the evening was friendly and pleasant.
January 29, 2015