Rated 4.6 out of 5 by 300
Rated 4.0 out of 5.0 by Mer76 Excellent service
I stayed in a smoking room because it was all that was available with 3 other women. It smelled like smoke but not too bad. I slept on the pullout sofa which was not really comfortable. But the bed appeared to be. I wish they had better breakfast choices like better eggs or a way to make your own omelette or turkey bacon or sausage. Overall the staff were extremely friendly and we had a great weekend. I also wish they had a fitness room.
February 26, 2014
Rated 1.0 out of 5.0 by WBCYOUKNOW Horrible Experience- Rude Staff
Should have known this was not going to be a good stay when we pulled up there were police officers in the lobby. The employees at this hotel were extremely rude from the minute we checked in. When being told we could not use the pool we asked if they could call the other Holiday Inn and see if we could swim there and were told "No! we dont do that!". When asked if we would be compensated some way as we chose the hotel because of the pool, we were agin told No! I am 53 years old and there was a 10pm curfew! Security walked the halls shutting doors and locking people out. We were treated like children in a prison. Never again would I stay there not even if I had a free room. When checking out and complaining of the service we were told we were not welcome back. Guess what.....you couldnt pay me to stay there again!
February 25, 2014
Rated 4.0 out of 5.0 by Deemee pool / hot tub
When attempting to use the hot tub the pool room itself was quite chilly and the "hot" tub was barely warm. That was the only disappointment in our stay at this facility.
February 24, 2014
Rated 5.0 out of 5.0 by Jp12345 Great service and staff
I've stayed at this hotel many times for work and have not had a bad experience. The rooms are clean and comfortable and the staff are accommodating. Convenient to most everything needed. The only negative I could say is that there is no workout room.
February 20, 2014
Rated 5.0 out of 5.0 by Girlscoutlady Great service
I brought a group of Girl Scouts to Ocean City for a weekend. Our stay at Holiday Inn Express O.C. was fantastic. The General Manager was great to work with and her staff was fabulous. I would definitely recommend the hotel to others. Clean rooms and hotel over all.
February 20, 2014
Rated 5.0 out of 5.0 by Ethan S. Great Service
When I arrived the evening manager was very polite and remembered me from my stay several months prior. Check-in was quick and the accommodations were of higher quality compared to most hotels in the area. Highly recommend this hotel to anyone looking for quality service at a great rate.
February 12, 2014
Rated 5.0 out of 5.0 Winter Stay
From the moment we arrived on a Friday evening until we checked out on Sunday morning everything was EXCELLENT. Entire hotel was clean, staff & workers we meet in hallways were always pleasant, breakfast was not your typical pre-wrapped, warmed up danish - eggs omelet with cheese Saturday, scrambled eggs Sunday with ham and/or sausage both days. Certainly would recommend if looking for a quiet but extremely well run off season get away.
February 6, 2014
Rated 5.0 out of 5.0 by Ju.CT AWESOME STAY!!!
We have been going to this hotel at least twice a year and for the price the over all value is AWESOME, great for families, fridge, microwave, cabinet space, CLEAN and friendly and helpful people from the time you walk in to the time you leave! I would recommend to anybody! See you soon, Thanks. From CT.
February 5, 2014
Rated 5.0 out of 5.0 by DBF1 Nice stay
Sarah at the front desk was very helpful with recommendations for supper (Crab Bag had excellent crab cake). Room was very nice (appreciated the upgrade as member recognition).
Only problem was whirlpool which apparently hadn't been used in a long time since it spit out all sorts of black debris when we tried to use it. Also a little surprised that there was no workout area.
Beach was only a couple of short blocks away.
Off season rates made this a very good deal.
January 19, 2014
Rated 5.0 out of 5.0 by jebmeb Wonderful Ocean City Stop-Over
Started with a personable and knowledgeable front desk lady. We arrived around 3:30 and were allowed to check in immediately. The pool and sauna were nice. The room was comfortable and clean. The breakfast had just about anything you would like to eat and plenty of it. The maid was very personable in the hall as was another lady at the desk when we checked out. Just a wonderful experience all around. Have recommended this place to multiple people since returning home. Didn't forget to leave a tip for the maid and lady keeping the food moving for all the guest to show our appreciation of their making it a memorable visit. Hope to return!
January 8, 2014
Rated 5.0 out of 5.0 by Doughless Winterfest of Lights incredible night
Jason the Manager made our stay awesome with a couple of rooms facing the lights. The kids were mesmerized by the light show. Best hotel stay in a long time!!
January 2, 2014
Rated 2.0 out of 5.0 by alreadytakenbyanother No Hot Water?
I have stayed here before a couple of times, and the concierge who greeted me on Sunday afternoon I knew from a previous stay. We discussed local pizza and he remembered that. Treated me very well. It was uncrowded so he was able to give me a nice room.
Unfortunately, it was not until the next morning as I was stepping into the shower that I discovered the room had NO hot water.
I had no time to wait for maintenance so I had to dress and go to a meeting as I was. The Monday morning concierge was not especially sympathetic, and after a bit of urging, offered up 1000 club points. Wow, that's worth about 3 whole bucks!
IHG have not yet responded to my complaint, filed Tuesday. I wonder what the response might be.
December 26, 2013
Rated 5.0 out of 5.0 by Monnvoyage Great front Desk Day Leader
My husband and I decided to arrive a day early so I called the hotel directly to see if there was availability. I was very fortunate to speak with the day leader on the front desk when I called. She was more than accommodating, making sure we were placed in one of our preferred rooms. In addition, she was extremely pleasant! Her friendly, caring demeanor was a nice bonus to our perfect accommodations. At check-in, she even left a personal message for us to have a great stay and she would meet us in the morning. It was refreshing to deal with a "people person" who I felt genuinely cared about our stay. In addition, every employee we came in contact with spoke to us with a smile. What a great staff you have ... Thank you!
December 19, 2013
Rated 4.0 out of 5.0 by Pasta62 Room was very clean and bed was quite comfortable.
Overall stay was great. I thought the breakfast buffet could have been better stocked.
December 11, 2013
Rated 5.0 out of 5.0 by Chris0126 A restful weekend.
We stayed at the Holiday Inn Express in Ocean City MD for two nights. The hotel was in a great location for the Festival of Lights. (Right behind the hotel!). It was quite each night to sleep. It was a good stay.
December 11, 2013
Rated 5.0 out of 5.0 by silvercharm50 Great service
Service was great. Very friendly staff. Rooms were clean and beds were comfortable. Nice variety of breakfast choices. Love the pancake machine:-).
December 11, 2013
Rated 5.0 out of 5.0 by CPOBELL Great Staff
Loved it. Staff were always ready to help! The location was perfect as we could look out our window and see the festival of lights. Comfortable stay.
December 10, 2013
Rated 5.0 out of 5.0 by Mike502 Great Staff-Great Breakfast-Great Value-Great Holiday Inn Express
We stayed at this Holiday Inn Express during the Thanksgiving Holiday and I would have to say the staff was very accommodating even with them having to work the holiday. The staff that handled the continental breakfast were extremely friendly and very attentive to all guest needs, making sure the food was replenished and no one waited. The staff throughout the hotel, from the front desk to even the maintenance man were very pleasant. The hotel rooms, hallways, lobby and exterior was very clean. The only thing was the bed wasn't too comfortable for me, but that's me.
December 1, 2013
Rated 5.0 out of 5.0 by Souvenirs ?
Every employee always friendly, happy, and helpful
November 24, 2013
Rated 5.0 out of 5.0 by jimc10 Friendly staff
I can't say enough about Paige and Jaime at the front desk, and the friendliness and courtesy they provided on our visit. Both had outgoing personalities and their friendly smiles and willingness to answer any questions we had made our visit to Ocean City a very good experience since we were there under the most difficult situation attending a funeral memorial service for a relative. Thank you Paige and Jaime for your dedication and great customer service.
November 20, 2013
Rated 5.0 out of 5.0 by VARTKESS66 Excellent staff & relaxing stay
I have had a great experience each time that I have stayed at the Holiday Inn Express on Coastal Highway in Ocean City, MD. The hotel Is clean and the staff was very accommodating and made us feel very much at home. I will gladly go back!
November 17, 2013
Rated 4.0 out of 5.0 by Segarra Pretty Good Place
Great place, comfortable room, really nice for the price. The free breakfast was definitely a plus with it's variety of food. The front desk employees and the ladies who prepared the morning buffet were very nice and hospitable towards us always attentive to our needs. Nice and quiet for sleeping and resting all the days we were there.
November 1, 2013
Rated 5.0 out of 5.0 by Cookie1129 Holiday Inn
We enjoyed our stay so very much. The staff was fantastic ... always asking if they could help in any way. Rooms were clean, sheets crisp, and beds comfortable. When I return to Ocean City, this is where I'm going to stay!
October 25, 2013
Rated 4.0 out of 5.0 by HappyInOC101913 Great view of the back Bay
We have now stayed here twice, very happy both times. The ocean is just a block away. The park right out the back door has a great playground for kids, a walking trail and even a long pier to walk out over the back Bay. Staff was friendly, both the Front Desk and especially the Breakfast attendants (they had 3 of them the Sunday morning we were there!). Also, the breakfast being included is a great feature. We will return again for sure.
October 23, 2013
Rated 5.0 out of 5.0 by Steve94 Exceptional Value
Thanks for providing such a nice place for us to stay on our vacation. We appreciated being able to check in earlier than the four p.m.time listed on the web-site. The desk staff was very friendly and helpful with our questions on area attractions. The breakfast and indoor pool were amenities usually offered with higher priced hotels. We will definitely be back!
October 22, 2013
Rated 5.0 out of 5.0 by Allyel great hotel
The room was very clean, comfortable beds, nice shower, and the staff was top noch they were vantastic. The pool, hot tub,and the breakfast was a great bonus. highly recamend this hotel.
October 19, 2013
Rated 3.0 out of 5.0 by Scott3Lori Love the location
Love the location this time of year but I think this hotel is way over due on upgrades. The mattress need replaced had a sore back all weekend. Wasn't impressed with the side door being unlocked all weekend. The kids running thru the halls and up and down the stairs banging on the walls was very irritating this trip. Bad weekend for car cruise and soccer on the same weekend. Hope to see new improvements by next year or will have to find new place to stay.
October 17, 2013
Rated 4.0 out of 5.0 by Buck14 Hotel Service
The room was very nice and the bed was comfortable. The only problem was kids ran up and down the hallway day and night. I guess there was no parenatal guidence on their part.. The over all service was very good.
October 16, 2013
Rated 5.0 out of 5.0 Staying at this location is staying at a friend's house
The front desk staff, especially Jamie, treated us like we were family. She and her supervisor went above and beyond to help us out of a jam we were in. We had car trouble. Can you imagine what that is like when you are away from home? They helped us in every way to solve the problem. I can't say enough good things about them. I will always stay at this hotel when I am going to the beach as a result.
And we love the layout of the hotel. If you stay on the 2nd floor, you just walk up the lovely staircase that overlooks the lobby, avoiding the elevator. How nice is that?
Plus they have lots of parking. Try finding that at a beach hotel. The location is just about perfect. You are close enough to Ocean City, Bethany Beach and even Rehoboth Beach, but away from the traffic issues.
October 9, 2013
Rated 5.0 out of 5.0 by Zenobia One of my all time favorite places
Staying 3 nights in late September can be any sort of weather and we like the hotel on the bay side across from beautiful Northside Park. The view of the bay, the park, the sunset, and the dogs walking their people - all wonderful enhancements to the relaxation of vacation. This hotel is consistently well cared for by friendly and kind people with great smiles. They are thoughtful and sincerely try to adapt to the needs of the guests, especially helpful for disabled travelers. The breakfast is a feast. I can't imagine anyone who could not find something to their liking. We also enjoy being able to travel by foot and wheelchair to the park pier on the bay and access to the ocean and great local eateries all without having to get into the car! Favorites this trip were Tequila Mockingbird, Green Turtle, and Dumser's for great food and folks. The ride to Assateague is short and always welcome to renew the importance of our part in nature. I guess you can tell that with the comfort and care of the folks at Holiday Inn we were able to enjoy a relaxing and renewing vacation!
October 9, 2013