Rated 4.6 out of 5 by 291
Rated 4.0 out of 5.0 by KayCee822 Average hotel, extraordinary staff
This hotel ranks around average for comfort, cleanliness, etc., but their staff goes above and beyond, especially Paige at the front desk. She was so kind, allowed us to check in early and even remembered my name the following day when she asked how I was doing. She, along with the rest of the staff, was so kind and really made me feel comfortable. The only complaint I have is that there was no real comforter on the bed. There was just a blanket and some sheets. I get pretty cold at night, so I always sleep with a comforter, despite the summer weather. The continental breakfast buffet was amazing though! Coffee, pancakes, eggs, biscuits, gravy, fresh cinnamon buns, and so much more. It really helped start the day off right. You have to get there early though, so you can avoid the long line. Overall, this hotel experience was great and I would definitely stay here again.
August 27, 2014
Rated 5.0 out of 5.0 by ScottoPA Nice hotel & friendly staff
Made a brief last minute trip to OC, and had the opportunity to get a room here. Awesome experience from the time I made the reservation directly to the property by phone through the checkout. Very friendly staff that were always helpful, smiling and saying hello, good morning, etc. Room and beds were clean, fresh and generally updated, which is a rarity in OC. We had a problem with the temp control initially in the room, but a brief call and a maintenance visit and repair, and everything was perfect in less than ten minutes. Breakfast was very good with a good number of choices. I would recommend an early arrival for breakfast as the lobby/breakfast area fills up quickly in season. Would definitely stay here again if making a short trip to OC. PrIce is prohibitive for a longer stay.
August 26, 2014
Rated 5.0 out of 5.0 by Squitte Great service
Best hotel, great comfort, amazing nice and friendly staff that are always so helpful.
Had a great time here!!
August 25, 2014