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Rated 4.5 out of 5 by 93 reviewers.
Rated 3.0 out of 5.0 by Average Holiday Inn. No welcome sign for IHG Rewards Members. They need more parking spaces. There was a large church group who stayed the same time we did. Loud in hallways. They were allowed to dine in the breakfast area in there pajamas and robes that we felt was not appropriate. Nothing was said to them. July 1, 2014
Rated 5.0 out of 5.0 by Nice hotel Room was very comfortable and staff was courteous and helpful with any questions we had about the area. June 27, 2014
Rated 5.0 out of 5.0 by Excellent full breakfast I enjoyed the full breakfast served at the hotel. The dinning area was very clean and the staff was extremely professional. June 25, 2014
Rated 5.0 out of 5.0 by Great Stay! This was just an overnight stay from Houston to panama City Beach. This was the way a hotel should be. Good price, clean ,nice staff,good night sleep in comfortable beds. Other hotels take note! Simple but perfect. Kudos to Holiday inn express! June 19, 2014
Rated 5.0 out of 5.0 by Great Stay One of the better Holiday Inns we have stayed at and we stay a lot of Holiday Inns June 13, 2014
Rated 5.0 out of 5.0 by It was all really good First time to stay here in awhile. Very Very pleased June 12, 2014
Rated 5.0 out of 5.0 by Very classy hotel We have only stayed in Holiday Inns for years.. Most have good beds and good breakfast. However: I was so impressed with the Holiday Inn in Ocean Springs, MS. The entire place inside and out was spotless. The lobby was beautiful. Rooms spacious and arranged for a relaxed stay. The staff could not have been more helpful and made you feel special. We drive from Florida to Texas at least once and year and will certainly stay here next time. June 10, 2014
Rated 5.0 out of 5.0 by Great Customer Service and Comfortable beds The most friendly "down-home" feeling I've had in a long time. Felt like I was being welcomed home on each of my stays. Will recommend this location and will return to this facility on my next trip Eastbound. June 9, 2014
Rated 3.0 out of 5.0 by Dirty exterior windows The king suite was really nice and so was the bathroom. The only thing negative about this hotel were the dirty exterior windows. The window in our room was so dirty on the outside, we could barely see out of it. The exterior windows on the first floor were clean, but the windows on the second, third and fourth floors were filthy. June 7, 2014
Rated 4.0 out of 5.0 by Slowest Internet Connection Ever If you are staying on business and need internet access, good luck. I was there for several days and the internet was totally useless. Tried to do a speed test and got less than 1 Mbps. Hope they get the speed up before I visit again. June 5, 2014
Rated 5.0 out of 5.0 by As always a GREAT place to stay!! We were there over the Memorial Day week-end and were able to get the room we stayed in the last time we were there in September. The room was quiet, clean and very comfortable. Our wishes were their commands! They were very helpful in following up with any needs while we were there. When we checked out and returned home I discovered I forgot my favorite little travel pillow. When I called and talked to Sephanie at the front desk she said she would arrange for it to be mailed back to me. She was great!! It arrived in a short period of time and I am appreciative of their taking the time to mail it back to me. Oh yes, the lady from housekeeping on the 3rd floor was terrific! You will not regret staying at this hotel. June 3, 2014
Rated 5.0 out of 5.0 by Great Stay! We were in town for Memorial Day Weekend, and everything was booked, we'd driven all night and it was around 8am, we were finally able to find space in the Holiday Inn Express on a booking site and we were told we could check in early by the booking site agent, but we got to the hotel, the room was occupied. The desk attendant apologized and said she would try to get the room cleaned call us as soon as the other person checked out and she did! She personally, called us at 11:40 am, shortly after check out time. You just don't see customer service like that anymore. The room was huge and the bed was very comfortable. June 2, 2014
Rated 5.0 out of 5.0 by Upgraded to suite - SWEET! We were visiting for a family event, upon arrival the hotel was full. The very next morning we were upgraded to a king suite which was perfect for the the remainder of our stay. We were able to relax in a comfortable quiet room. Having a mini kitchen allowed us to save on meals. Staff was over the top on everything, will definitely be booking a return stay! May 31, 2014
Rated 3.0 out of 5.0 by Nice motel, horrible beds This is a nice place in a good location. The continental breakfast was excellent. The motel was very clean and the staff extremely courteous and helpful. There was only one problem, the beds were hard as granite! I know everyone has different tastes so this might not be problem for you, but you have been warned. May 28, 2014
Rated 5.0 out of 5.0 by The staff was incredible! Everyone on the staff was incredible! Helpful, pleasant, accommodating, you name it. I greatly appreciate Holiday Inn for having a breakfast included in the stay. While the food was average, the staff preparing the food were terrific. Always friendly, ahead of schedule and kept the trays full. May 21, 2014
Rated 5.0 out of 5.0 by AS GOOD AS HOME A PLEASURE TO COME HOME TO. STAFF FROM DESK, KITCHEN, HOUSEKEEPING & MAINTENANCE WERE TERIFFIC. ROOM WAS CLEAN AND FRESH. EVERYONE WAS HELPFULL AND PLEASANT. THE MORNING BREAKFAST WAS A GREAT STARTER FOR THE DAY. THE LOCATION WAS GREAT, CLOSE TO I10 AND OCEAN SPRINGS FISHING PIER AND BEACH. WOULD STAY AGAIN. May 18, 2014
Rated 5.0 out of 5.0 by Great place to stay everything was excellant, look forward to coming back again. May 14, 2014
Rated 5.0 out of 5.0 by Home Away From Home Just as Mr. Ash, the wonderful General Manager of this Holiday Inn Express says, he wants it to be a home away from home for his guests. You know that this is a great place to work because the same people are there and remember me from a year ago and a year before that. Stephanie at front desk and Sally at the buffet just are awesome. It is so convenient to get to and then so close to downtown Ocean Springs to enjoy the wonderful food and unique shops. Will be staying here again next year and look forward to the experience. May 6, 2014
Rated 5.0 out of 5.0 by Great Service Crystal, Corina, and Stephanie are a true asset to Holiday Inn. Always helpful and professional. I would recommend this hotel highly. May 6, 2014
Rated 5.0 out of 5.0 by The bed need to be little more softer I think if customer need to change location as long as it is another Holiday Inn there should not be that much of a problem to change reservations. April 17, 2014
Rated 5.0 out of 5.0 by front deak assistance I enjoyed m'y stay here love thé room size and appearance.my only complaint was thé noise level over my room but one call to the front desk solved the Problem April 11, 2014
Rated 5.0 out of 5.0 by Great service We enjoyed ourselves at this hotel for one night, nice clean, quiet hotel. Front desk staff was very efficient and helpful. March 13, 2014
Rated 4.0 out of 5.0 by Nice motel Very clean & had a new feeling. Nice inside bedroom and throughout. Good breakfast. No water pressure issues and would gladly stay again. Convenient to Biloxi casinos. March 13, 2014
Rated 4.0 out of 5.0 by Wonderful customer service and accommodations, except, bathroom shower/sink All accommodations were great, but, the bathroom shower/sink water pressure was very poor. I have been a Priority Club Member for a while and for the most part i am very, very satisfied with my business/leisure stays at the Holiday Inn Express. Hopefully if i'm in the Biloxi, MS i will try the same HIE on Washington Ave and won't have this problem. February 20, 2014
Rated 4.0 out of 5.0 by Great Choice!!!!! It was a very very good stay and if we were to return we would definitely stay here again. My husband and I always enjoy staying in the Holiday Inn. January 29, 2014
Rated 5.0 out of 5.0 by Cboy999 Very nice hotel. Friendly workers and a great value. January 14, 2014
Rated 5.0 out of 5.0 by My favorite place to stay when I visit OS :-) This was my 5th visit to OS in the past 12 months, and my 4th stay at this property. This property is a great value and is a convenient location. I highly recommend my home away from home to all. The staff are friendly and helpful and the rooms are comfy and clean. The fitness center needs to be updated with better equipment, but on the whole, it was adequate for our needs. January 8, 2014
Rated 5.0 out of 5.0 by Quiet and Comfortable We reserved two rooms at this HI Express on New Years Eve. We were checked in by Stephanie -- a friendly young woman who made us feel very welcomed. Our room was immaculate and very comfortable. The hotel itself is well maintained and the breakfast was very good. Being that it was New Year's Eve, we expected a high level of noise and rowdiness from the crowds returning from the casinos after midnight. Other than the fireworks going off at midnight, none of us heard a peep! We all enjoyed a very comfortable and relaxing stay at this hotel. This hotel is close to the east end casinos -- just over the Ocean Springs bridge, yet it is easy to get to from the highway. I highly recommend this hotel for anyone who wants to visit the area/casinos who is looking for a CLEAN and SAFE place to stay that is very reasonably priced. January 6, 2014
Rated 5.0 out of 5.0 by comfortable and great service reserved a room for my daughter, in Mississippi, I was in Florida, my daughter did not have my credit card, but the staff was able to fax me paperwork so that I did not have to physically be there to sign for her bill, service was very convenient! January 4, 2014
Rated 1.0 out of 5.0 by This hotel is in decline We have stayed in this hotel numerous times . The hotel is declining rapidly.The room was not fresh and we had numerous problems with the bathroom as follows: The bathtub stopper did not work. Water pressure was almost non-existent. Bathroom infested with ants. No "anti-slip in bathtub. Bathroom not clean and fresh. The bed matttress was extremely hard and lumpy. We will seek other accomodations in this area on our next trip. January 3, 2014
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