Rated 5.0 out of 5.0 by Neoc Great Place To Stop
I've stopped at this hotel many times and I've enjoyed clean rooms, quiet accomodations and en excellent staff. I fully recommend this as a stop if you're in the area.
March 11, 2013
Rated 5.0 out of 5.0 by Dave39VA Great stay
I stayed there for 39 nights this trip and have no complaints. The hotel was clean and comfortable. The staff were all friendly and great. Cookies in the evening were good too!!
March 7, 2013
Rated 5.0 out of 5.0 by Bigofromnol Regular stop for me
I think that thepeople are great and they do a good job to make sure I am happy with my stays.
March 7, 2013
Rated 4.0 out of 5.0 by anne2958 excellent but little far away from downtown
the location is complex describe. for the newer one, will be lost in these two location. Biloxi and Ocean Spring, the hotel is located on the connection between these two sites, not in neither of them. but others is good.
March 1, 2013
Rated 5.0 out of 5.0 by DFD728 Clean, comfortable and quiet
The location and convenience was excellent for my needs. The room was very clean and the bed was comfortable. The staff was exceptional. Even though I was on the first floor it was quiet and the convenience for amenities was terrific. Will definitely stay here again.
March 1, 2013
Rated 5.0 out of 5.0 by Lucille44 Wonderful service
My husband and I stayed one night to enjoy Valentines visiting the casino. This hotel was great. The room was nice and clean, the associates were very helpful and kind, and the continental breakfast was better than most other hotels. I definitely plan on staying here again!!!
February 21, 2013
Rated 5.0 out of 5.0 by Bernie8362 A Perfect Stay
The entire staff was friendly, helpful and professional.
February 18, 2013
Rated 5.0 out of 5.0 by 1MIssissippiLady Friendly staff
Staff was great, room very clean and it was a pleasant stay. I asked if we could come back later on after checkout and change from our formalclothes into traveling clothes. They said no problem.
I would like to see the Holiday Inn Corporate office look into changing there breakfast buffet, it is the same at all Holiday Inns and it needs to be upgrated.
February 14, 2013
Rated 5.0 out of 5.0 by Bigofromnol They always welcome me
I called to see if I called get a room and they were very helpful on the phone and even better when you check in! They seem like they really appreciate me staying with them. I go out of my way to try to stay at this location.
February 12, 2013
Rated 5.0 out of 5.0 by Tubist Very Pleased
We chose this property because of its affiliation with Holiday Inn. We were not disappointed. The portions of the property we saw were very clean and well maintained. The staff were friendly, helpful, and polite. The breakfast buffet items were well stocked and consistent the quality-demands of the hotel chain.
If we find ourselves needing a hotel again in Ocean Springs, we would not hesitate to stay at this hotel again.
January 20, 2013
Rated 2.0 out of 5.0 by LadyP Bugs in the bathtub two nights in a row and poor service
I am a platinum priority club member. I am in hotels nearly weekly.
My Husband and I got to our room late on 12/29 and saw a silver fish (bug) in the bathtub. We were tired and hoped it was a one time find. On 12/30, we came back to the room late and this time 2 silver fish were found in the tub. We talked to the front desk the next morning about having the room sprayed. She said she would have it taken care of.... On 12/31, we left our room before 11AM. We got back to the room and it had not been cleaned. (No bugs were found). I called the front desk and talked to the female staff on duty (around 9:30PM). When we voiced our concerns, the staff was rude and unprofessional.
(Bugs for 2 nights, no housekeeping one day and rudeness from the front desk... not good)
We will not be back to this Holiday Inn Express.
January 10, 2013
Rated 5.0 out of 5.0 by MHallbrook Service was very good. Staff very helpful.
Nice rooms and very clean... Would recommend... It is a nice place to stay when one is traveling 1400 miles.
January 4, 2013
Rated 5.0 out of 5.0 by jimbo1111111 good service and staff very plesant
no problems staying here would recommend to anyone
January 2, 2013
Rated 5.0 out of 5.0 by Efraim1 Nice Stop
Found the hotel to be clean, quiet, and secure. Just wish there were some real restaurants in the immediate area, thoiugh there are some very nice ones abouit 3 miles down the road.
December 9, 2012
Rated 5.0 out of 5.0 by David100 Everything was great!
The staff was excellent. The motel clean and quiet. Would definately reccoment it to anyone staying in the area.
December 7, 2012
Rated 4.0 out of 5.0 by massman Have patience
Had to wait at the front desk several minuets before the clerk showed up. Later that night and the next morning witnessed other guest waiting as well. I do not know if the morning person ever got in touch with the clerk. Other than this the hotel is great with a friendly staff,,,, when you can find one.
December 5, 2012
Rated 1.0 out of 5.0 Bad Experience
Have a problem?? Don't Complain...Nobody Cares.
My wife and I stopped after a long drive about midnight at Ocean Springs and were given room 316, next to the elevator.
Early the next morning our headboard and wall actually moved with each thud of the housekeeping carts, as they exited the elevator. We struggled to sleep, but gave up as the horrible noise continued. We got dressed and headed downstairs.
My wife went to the front desk and reported the problem to the clerk, who responded with, "That's funny, we usually get that complaint from Room 320."
Feeling ignored, I told my wife that we would just call Priority Club and tell them about our issue at Ocean Springs.
We checked out and did make that call. We were transferred to Client Services, who spoke to my wife. The clerk told my wife that we should have spoken to the on-site manager. She also advised that she would submit a report and forward to the hotel and said.... did my wife need anything else?>?>>>?? Well no, I guess we didn't need anything else from Holiday Inn at that point.
We stayed with another chain the next two nights of this trip and I made reservations with this other chain for our next month's trip to Key West and Ft. Lauderdale.
We travel a lot and just want to be treated fairly by those we do business with. I recommend a not-stay at this particular property if you do plan to stay with Holiday Inns.
November 28, 2012
Rated 5.0 out of 5.0 by bubba70 great staff
i am always impressed with the way i am greeted by Robyn she goes out her way to make feel welcome Robyn is truly an assett to your hotel will be back soon
November 20, 2012
Rated 3.0 out of 5.0 by BeachLover89 Disappointed
We were looking forward to spending a night here based on a very pleasant experience when we stayed in April. This time everything had changed. We were offered no bonus items at check-in. The room did not smell fresh. The desk lamp was not working, but maintenance did come quickly to fix it. The coffee pot brewed bad tasting coffee; most likely due to old residue left in it.
We liked the appearance of the lobby and dining areas and having Sunday morning breakfast extended until 10 AM. .We had marked it as a 'favorite' but after paying more for a less enjoyable experience we may try to find a different place to stay when we travel through the area.
November 19, 2012
Rated 5.0 out of 5.0 by LayneS7405 Loved staying here
I stayed at the Holiday Inn Express in Ocean Springs for an entire month and it was lovely. The rooms are clean and comfortable. The staff is very helpful, friendly, and knowledgable. There was a large group of us staying there for weeks at a time and we would leave very early for work. Knowing this, the staff would already have some breakfast items out so that our group could get coffee and food before work! The location is also very convenient.
November 7, 2012
Rated 2.0 out of 5.0 by Cruiser49 Not accomodating
I have always been able to redeem my Priority Club points at the various Holiday Inns where I have stayed. This hotel refused to honor my points. I will not be staying here again!
October 23, 2012
Rated 5.0 out of 5.0 by SadNight Nice and courteous
Everything was great about this stay. They staff was courteous.
October 23, 2012
Rated 5.0 out of 5.0 by clarise Clean and comfortable
We stay for several days while my husband was working in the are and we attended Crusin the coast. I loved that the staff got into the crusin the coast theme with t-shirts etc
I was especially impressed with the cleaning and maintenance staff. The head of the cleaners was checking the rooms as they were being cleaned and making sure that everything was done correctly. The staff was very friendly.
The front desk was friendly and helpful. Thank you for sharing your donuts. :)
for work reason, we stayed in several holiday inns in the last couple of months, this was one of our favorites. thanks
October 17, 2012