Rated 3.0 out of 5 by 28
Rated 2.0 out of 5.0 by Lori61 Not equivalent
I stay at Holiday Inn Express (HIE)all the time and you learn to expect a level of accomodation. This facility did not compare with the quality of most HIE's.
November 14, 2013
Rated 1.0 out of 5.0 by IHGPLatinum this is not a hotel
This is an old Motel with a Holiday Inn Express sign. The rooms are small and old. My bed was very worn out and the room was on the second floor at the end of the pool where every word from the people in the pool partying could be heard inside my closed door room. In the morning a man was sitting on his balcony smoking and coughing every 30 seconds which I could hear in my room as if he were in my room. At 5:30am I went down to the lobby to get coffee and the place was locked and no one around.
I had to walk thru the parking lot to my room because there was no way from the breakfast area to my room on the inside. I would not recommend this motel to anyone and I would have not stayed had my reservation been one that could have been cancelled. As it was I only stayed one of my intended 4 nights. I moved to another real hotel. Even thought she did not change my room number in the system, Taylor was very helpful when I checked. However, the woman in the morning was less than cordial.
November 7, 2013
Rated 2.0 out of 5.0 by Glenn46 Why be a member of the priority club at all?
If, when you check in and ask about a possible upgrade to exercise your priority club benefits and status, there is an immediate response of "No, sorry". When no attempt is made to even check. Yet, if I were to go online and pay for it, amazingly enough, the rooms are all available.
Seems consistent behavior with several locations, this being one of them. I really didn't even want to ask for my little snack and water afterwards either.....
Holiday Inn and IHG are changing and not always for the best based on the location. I would say drive another 10 minutes if you must stay at a Holiday Inn at a minimum.
Just some thoughts from a guy with nearly 300,000 points this year.
October 30, 2013