Rated 4.8 out of 5 by 14
Rated 5.0 out of 5.0 by DavidS58 Friendly Staff
I stay at this hotel frequently and they have some of the friendliest staff I have ever encountered in a hotel. During my last visit, I arrived late in the evening and the cookie plate was empty. However, the front desk clerk realized what I was looking for, asked what was my favorite cookie and offered to go into the kitchen and see if there were any left. In a moment she returned with cookies and then offered cold milk to go with the cookies!
Excellent customer service!
May 14, 2013
Rated 5.0 out of 5.0 by Mater Awesome staff
My name is kevin. I stayed there 3 days. I must say the staff was beyond awesome. John the manager went above and beyond his duties to,make sure the parties in my group were treated with well and had everything we needed. He even let us use a piece of his personal equipment to help us to be comfortable. Awesome, awesome stay. Thanks John and your staff. If I ever get back to Odessa I know right where I'll be staying.
March 11, 2013
Rated 5.0 out of 5.0 by Lucas81 Bed is great and great customer service
I had another great stay at your Odessa location. The staff is very friendly and the customer service is awesome. I always stay at this hotel when I'm working in the area and I have no complaints. Thanks again for your staff and well being.
February 15, 2013
Rated 4.0 out of 5.0 by Ricky38 Great Hotel
Easy to check in, great service, always a top choice when staying in Odessa.
February 11, 2013
Rated 5.0 out of 5.0 by TxSvc Great Hotel
Great hotel, staff, amenities. Everything I have come to expect from Holiday Inn Express, and why I continue to stay at them exclusively.
February 4, 2013
Rated 5.0 out of 5.0 by Mozart15 Great atmosphere.
Beauthiful rooms and hotel. Room attendants friendly and helpful.
February 2, 2013
Rated 5.0 out of 5.0 by Deb2376 great hotel
The front desk person was very helpful. The breakfast hostess
really enjoys her job. Breakfast items were well stocked.
January 5, 2013
Rated 4.0 out of 5.0 by Ruth1954 Noise after midnight
Although we favor Holiday Inn Express. We felt this particular hotel was way over priced.
We had incredible noisy adults and kids yelling and screaming up and down our hall at 3am. This made us very annoyed.
December 8, 2012