Rated 4.5 out of 5 by 56
Rated 4.0 out of 5.0 by Arland Show ready
The reason for my stay this particular trip was the P.B.I.O.S. This property was certainly ramped up and ready for the onslaught of industry-related folks converging on the city for this event. I've stayed here multiple times and actually booked my bank of rooms nine months in advance. The special event coordinator who handled my booking way back when was very organized and quite efficient. Yes, we paid well in advance, but the transaction expected was in good order upon our arrival. With welcome gifts in each room, the proprietor had done his homework and made each guest feel special. The room quality has waned a bit over the last couple of years. Room 331 had low water pressure, a slow draining sink, and a rattling headboard that required some on the spot home remedy for night number two. It's also time for new mattresses in that particular room. I could feel the box springs in the center of the king size bed. But overall, this property knows its customer base and caters to them appropriately. The staff during check-in, during breakfast each morning, and even housekeeping were all personable, timely, thorough, and helpful. I'm confident the room issues will be addressed in short order, and I'm hopeful the staff keeps doing what they do in the manner they do it! See you next time!
October 28, 2014
Rated 4.0 out of 5.0 Nice Room
The room was great but the channels did not come in completely.
October 19, 2014
Rated 5.0 out of 5.0 by GrandmaHappy Large rooms, comfortable beds and great service!!
We had our three grandchildren with us for the weekend and there were several things we wanted to visit with them in the area.
October 18, 2014
Rated 5.0 out of 5.0 by Lyndon C Clean and Professional Services
Rooms always clean and ready every time on check in.
October 12, 2014
Rated 4.0 out of 5.0 by TT Manager Pretty good place overall
I stay here all the time when visiting Odessa, for the most part excellent facility
October 3, 2014
Rated 5.0 out of 5.0 by SftyMgr77 Best hotel choice for Midland/Odessa area
This Holiday Inn Express excells at customer service. From the Front Desk staff to the Maintenance staff, everyone worked hard to make my stay enjoyable. The daily breakfast features many different choices, including fresh berries and fruit, and is presented by the two ladies responsible for the breakfast area in a very inviting and attractive style. Cleanliness of the breakfast area is constantly maintained for a fresh, clean appearance no matter what time you decide to eat in the morning. The room decor is very good, and the furnishings are very comfortable. I particularly liked the choice of firmness for the pillows. The internet connection was quick and easy, and the speed is very fast. Overall, I feel that this is the best place to stay in the Midland/Odessa area.
September 22, 2014
Rated 5.0 out of 5.0 by HawnEyes50 Excellent Place to Stay
My stay was very enjoyable, as well as comfortable. All staff members were friendly, and very accommadating and attentive to my needs. I had stayed here three months prior to my last stay. A few of the staff members remembered me from my past stay. I enjoyed my stay so much the first time, this is why I returned to the same property.
September 9, 2014
Rated 5.0 out of 5.0 by ilianaa great staff
I loved the service provided by the staff. I had a very good time at the swimming pool, and i enjoyed the breakfast.
September 4, 2014