Rated 4.5 out of 5 by 31
Rated 4.0 out of 5.0 by Quadracermom Great place to stay
Staff was great!! Enjoyed breakfast options & times available.
October 1, 2013
Rated 5.0 out of 5.0 by cobtm Great experience
The hotel was clean, staff was very friendly, courteous, and attentive.
September 24, 2013
Rated 5.0 out of 5.0 by dawnathena Comfortable bed and a good nights sleep!!
Being very road weary there is nothing like seeing a Holiday Inn Express!! Super nice, easy to get to, and very clean!! Thank you so much for a great stay!!!!
September 23, 2013
Rated 5.0 out of 5.0 by monte82 great hotel
I have been staying here 16 days per month for over a year. There are lots of choices in town but this is the only place I stay, John, Valerie, and Terry are great. Anything I need got it no problem. Great Holiday Inn Express!!!
September 10, 2013
Rated 5.0 out of 5.0 by 1073 Great Place
Awesome place. Big thanks to the staff for the flowers in the room for our 10th anniversary.
August 2, 2013
Rated 5.0 out of 5.0 by Oildude Great staff
I stay here over and over. The staff is great, courteous and accomodating. The pool and guest washing machines had some trouble for a while, but that seems to be fixed.
Great hotel. Great staff.
July 31, 2013
Rated 1.0 out of 5.0 by Paidtomuch Worst staff I have ever encountered
The Hotel was great as far as room and accommodation. However I was charged for condiments (energy drink) that I did not purchase. I received a final bill that was someone else’s and had a much lower rate than what I paid. Then my credit card was charged for an additional night and I could not get this resolved with the location manager. I will never stay in this hotel again.
May 28, 2013
Rated 4.0 out of 5.0 by Bob012345 condition
There were several bugs in the room. It needs termite control. I had skin rashes from the bug bite.
May 27, 2013
Rated 1.0 out of 5.0 by Dale3161 Hotel
Room and bed not in good shape.
For what was paid a bad hotel.
May 21, 2013
Rated 5.0 out of 5.0 by DavidS58 Friendly Staff
I stay at this hotel frequently and they have some of the friendliest staff I have ever encountered in a hotel. During my last visit, I arrived late in the evening and the cookie plate was empty. However, the front desk clerk realized what I was looking for, asked what was my favorite cookie and offered to go into the kitchen and see if there were any left. In a moment she returned with cookies and then offered cold milk to go with the cookies!
Excellent customer service!
May 14, 2013
Rated 5.0 out of 5.0 by Mater Awesome staff
My name is kevin. I stayed there 3 days. I must say the staff was beyond awesome. John the manager went above and beyond his duties to,make sure the parties in my group were treated with well and had everything we needed. He even let us use a piece of his personal equipment to help us to be comfortable. Awesome, awesome stay. Thanks John and your staff. If I ever get back to Odessa I know right where I'll be staying.
March 11, 2013
Rated 5.0 out of 5.0 by Lucas81 Bed is great and great customer service
I had another great stay at your Odessa location. The staff is very friendly and the customer service is awesome. I always stay at this hotel when I'm working in the area and I have no complaints. Thanks again for your staff and well being.
February 15, 2013
Rated 4.0 out of 5.0 by Ricky38 Great Hotel
Easy to check in, great service, always a top choice when staying in Odessa.
February 11, 2013
Rated 5.0 out of 5.0 by TxSvc Great Hotel
Great hotel, staff, amenities. Everything I have come to expect from Holiday Inn Express, and why I continue to stay at them exclusively.
February 4, 2013
Rated 5.0 out of 5.0 by Mozart15 Great atmosphere.
Beauthiful rooms and hotel. Room attendants friendly and helpful.
February 2, 2013
Rated 5.0 out of 5.0 by Deb2376 great hotel
The front desk person was very helpful. The breakfast hostess
really enjoys her job. Breakfast items were well stocked.
January 5, 2013
Rated 4.0 out of 5.0 by Ruth1954 Noise after midnight
Although we favor Holiday Inn Express. We felt this particular hotel was way over priced.
We had incredible noisy adults and kids yelling and screaming up and down our hall at 3am. This made us very annoyed.
December 8, 2012
Rated 5.0 out of 5.0 by Hector45 Excellent for taveling with kids
I was kinda worried when I had to wait 10 min at the front desk before being checked in. But after that it was an excellent experience and we had an incredible time, the pancake machine was the bomb. My 7 yr son with autism was just amazed by it, The room was very nice we got a corner room and I don't know if that meant it was bigger but it was a great plenty of room and very comfortable. The room was convenient to walmart and the music mall, and lots of restaurants. My family lives in Midland to it was a straight shot into Midland and the traffic wasn't bad, will definitely stay there for Xmas this year.
November 29, 2012
Rated 4.0 out of 5.0 by Balla Nice Room -- High Price
The room was nice for the most part. My only complaint would be that the shower door did not close completely, The room was a bit pricey for what you were getting, but the staff was nice.
November 23, 2012
Rated 5.0 out of 5.0 by MAXS clean hotel and great rooms.
THE STAFF IS WONDERFUL. THE HOTEL IS CLEAN AND THE ROOMS HAVE EVERYTHING I NEED. LAUNDRY ROOM, DROP OFF LAUNDRY SERVICE, SNACKS AND FREE BREAKFAST. I'M WITH IN A HALF OF A MILE FROM THE MALL, WALMART AND RESTAURANTS.
November 4, 2012
Rated 5.0 out of 5.0 by mikey1971 love the staff
best place ever,never have a problem,my family loves staying there,they are always helpful room is always clean
October 24, 2012
Rated 5.0 out of 5.0 by elgringo38 Totally great
My wife and I spent 4 nights at the Holiday Inn Express on John Ben Sheppard Parkway and are so glad we made it our choice. The staff and service personnel went out of their way to make us know that we were welcome and they were there to help us in anyway if needed. We will be back.
October 20, 2012
Rated 5.0 out of 5.0 by yolic The Best! It started with the hospitality.....
The most friendliest staff ever. The hotel was warm and inviting. The rooms were very clean, the beds slept great and the breakfast every morning was wonderful. The location was also great, there are so many nice places to eat.
October 4, 2012