Rated 4.2 out of 5 by 185
Rated 4.0 out of 5.0 by Bigfish O'fallon Mo under construction
Would not have stayed here if I knew the hotel was under construction. IHG website did not disclose. I was upgraded to a suite - nice room. As a business man, the desk provided the most table top space of any other HIE's I been at. - basically a double desk. Small issues: no bath mat in bath room - used a towel. Shower head did not function well. Had to use the Staybridge next door for fitness center. Reading lites over the bed were a good feature.
January 31, 2015
Rated 5.0 out of 5.0 by JBA1 Great Room
Totally impressed. Much better now that it's been renovated.
January 29, 2015
Rated 5.0 out of 5.0 by Llane Comfortable bed and great service
I was a bit late for breakfast and the young lady cleaning up was very kind and helpful allowing me to get food and even heated up a bun for me! I was delighted with her helpful attitude. Actually the whole staff was great. The staff alone was worth coming back for!
The hotel was remodeling so was not completely ideal but did not cause any real problems other than esthetics. The room was clean and quiet and the bed was comfortable.
January 29, 2015
Rated 5.0 out of 5.0 by Shakilagsd German Shepherd Girl
This Hotel was the BEST. Even though they were going thru renovation of the first floor, I was put on the 2nd level close to an exit for easy access with my dog. The Housekeeping Staff did an amazing job. Front desk Staff was VERY NICE. Overall one of the best Holiday Inn's I have been in for a while.
January 28, 2015
Rated 5.0 out of 5.0 by marlo15 Great place to stay
This hotel was in the process of remodeling with the top 3 floors completed. My room was newly remodeled and had all my necessary amenities; lots of power outlets, wifi, TV. Breakfast was the standard Holiday Inn Express breakfast which was good and convenient. My only complaint was the constant humming from the outside that was loud on the first night; but by the second night I hardly noticed. The desk staff were quite friendly and helpful especially in recommending places to eat nearby. Staff working during breakfast were pleasant and constantly re-stocking food items for the guests.
January 26, 2015
Rated 4.0 out of 5.0 by Clark74 Newly renovated
the newly renovated rooms are very nice but somewhat disappointed that they removed the hot tub.
January 25, 2015
Rated 5.0 out of 5.0 by RoadWarrriorKerry Top notch staff.
Hotel is going through major renovations. All staff members are quite helpful during the comotion to make guests feel comfortable. The new rooms are worth the small trouble.
January 17, 2015
Rated 5.0 out of 5.0 by Stem typical
The hotel has been in constant renovation. the staff is amazing. Michelle is the best, Susan is amazing. I love all the staff there, make you feel comfortable and like family. The hotel renovations are a huge plus, it really needed it. I have stayed there about 20 times last year. Still have issues with televisions not working. But one call and they are fixed. I have stayed in many rooms there, some are better than others, need consistancy. But the rooms are clean, comfortable and mostly updated. Quiet hotel. Sick of the breakfast, but, I have been there many many times. Not the staff fault, just need some changes to same old eggs.
January 12, 2015