Rated 4.1 out of 5 by 122
Rated 5.0 out of 5.0 by a. m. k. my stay
loved this hotel. Will search for a Holiday Inn Express for my next trip
August 14, 2014
Rated 4.0 out of 5.0 by mr2014 West ofallon
Overall the stay was good the hotel was fairly clean. The only complaints I had was that the curtains and window look like someone spilled coffee all over them and they never got cleaned, and there was a dog barking on a couple of occasions for a couple hours at a time. Breakfast was good I enjoyed it and for a continental breakfast it had a decent selection
August 13, 2014
Rated 5.0 out of 5.0 by Duane 88 Nice Stay
Traveled here for work for comfortable and nice accomidations!
August 12, 2014
Rated 2.0 out of 5.0 by moniteaukid Off night?
I stay at this hotel about once a month. Most of the time there are no issues, the staff is attentive, and the stay is what it is supposed to be. This past stay was the exception and what an exception it was: broke bed, rogue AC unit, and a staff member who was "Sorry" but unreceptive.
August 12, 2014
Rated 5.0 out of 5.0 by WD2014 Friendly Staff, Clean and Comfortable
Upon Arrival, I was told that I had received a room upgrade at no additional cost to me. That was a nice surprise. The front desk staff were very friendly and took care of all of our needs in an efficient manner. We asked about nearby food choices and received an excellent recommendation.
Enjoyed our stay and will look at this hotel when traveling again.
August 12, 2014
Rated 5.0 out of 5.0 by DaisyJoey Convenient and close
This hotel was close to a variety of restaurants as well as being close to the business where I was engaged.
This is a technology center so I would imagine this is going to be a good stop for anyone doing business in this area.
My room was clean and the staff very helpful. Although I was pretty busy I did explore the facilities and it looked like really nice gym area, pool etc.
August 11, 2014
Rated 3.0 out of 5.0 by Danno54 Horrible Breakfast, horrible bed,
Was'nt as good as most Holiday Inn's i've stayed at, most likely will not stay here again..
August 5, 2014
Rated 4.0 out of 5.0 by Kevin H. Good hotel for the value
I've stayed here a couple of times and it's been pretty good each time. I'd just ask for a better, updated gym, but I'm a fitness enthusiast so that affects my review of that part.
July 27, 2014
Rated 2.0 out of 5.0 by BillU Front desk
Booked a specific room, upon check in they told me that room was not availible(we booked a king whirlpool suit). After asking for a manger one was avalible. Booked through Holiday Inn so felt like they sold me something they didnt really have and then went out of their way to aggrevate the customer.
July 25, 2014
Rated 4.0 out of 5.0 by Ranger275 Older hotel but good experience
The hallway carpets were not the cleanest but the room was fine.
July 24, 2014
Rated 5.0 out of 5.0 by Cyn14 We will use this Holiday Inn again!!
We have used this Holiday Inn several times in the past and will use again in the future. Nice, roomy, clean, comfortable room. The staff that greeted us when we walked in was a great comfort. The breakfast was fantastic!!
July 22, 2014
Rated 5.0 out of 5.0 by mamaw11 getaway time
Love staying at this hotel to just get away and relax. Great rooms, comfortable beds. Staff is always friendly and attentive. Great price for the jaccuzzi suite!!
July 17, 2014
Rated 1.0 out of 5.0 by Stacy452 Poor Value
Condition of facility and room accommodations were very poor in appearance and hotel has foul odor (smoky/musty). Hotel wasn't clean (food on the floor, carpet wet and soiled, ants in room).
July 15, 2014
Rated 2.0 out of 5.0 by Derek54 Dated, unpleasant stay
We had an issue with the air conditioner in our room being unable to hold temperature below 78 degrees. The staff offered a fan and were unable to offer any other room or accommodation. Third floor smelled very musty. Furniture and carpet were quite dated. By far the least impressive of the Holiday Inn Express locations I have ever stayed with. The breakfast was fine, but the trash cans were overflowing.
July 13, 2014
Rated 5.0 out of 5.0 by raulivan great pillows
good stay, great pillows, and excellent service at the front desk
July 11, 2014
Rated 3.0 out of 5.0 by LGAGS Ready for a refub
I have stayed at a number of HIE,s. This was one of the more run down ones. It was not the quality that I come to expect. The main entrance and staff were great, the outside was clean and inviting. The rooms and hallways were ready to be updated. The entrances at the edge of the buildings were a disaster, not vacuumed dirt and trash everywhere. I can understand that these hotels get rundown from time to time but the cost of the room should also be reduced. I have read online that this hotel is due to be updated in August 2014.
July 10, 2014
Rated 5.0 out of 5.0 by Tracey24 Great service and great breakfast!
We really enjoyed our stay, was here to visit our son and his wife, will be staying here again each time we visit. The staff is very respectful and the building is very clean, comfortable beds, and excellent service!!
July 10, 2014
Rated 5.0 out of 5.0 by crazy lady Accessibility
ADA access in bath room is good, but not great. Roll-in showers would make it much better.
July 9, 2014
Rated 5.0 out of 5.0 by Giovas Mejor Opción en la zona
Buen servicio, la ubicación es conveniente para la zona de trabajo, (Wentzville) y con servicios y centro comercial cercano,
la habitación no era totalmente silenciosa por estar cerca de la autopista, pero no interrumpía el descanso ni el confort
en verdad de las mejores opciones en la zona por valor - precio y ubicación.
mención especial al gerente de ventas que personalmente me apoyo para tener una habitación prácticamente sin reserva previa, una gran disponibilidad de ayudar y una buena tarifa,
el desayuno nada espectacular ni variado, un buffett muy basico solamente...
July 9, 2014
Rated 5.0 out of 5.0 by maldonado KC very good and very competitive with others price
To make it simple no complaints
At all everything good
July 8, 2014
Rated 5.0 out of 5.0 by Oliver 55 Offalon, MO HI Express great service
Event though renovation work was being perfomrned, service was great.
July 5, 2014
Rated 5.0 out of 5.0 by Gus45 Great Place to Stay
This is a great location to stay. Very nice and clean. The kids loved the pool and the breakfast
July 4, 2014
Rated 4.0 out of 5.0 Average Holiday Inn Express
In terms of a Holiday Inn Express, this one is right down the middle of average. Good customer service, good breakfast, good sleeping, etc. I really wish the basic room had a mini-fridge or that they had ice makers on every floor. There are lots of nice places to eat near this hotel and the location is pretty convenient.
June 30, 2014
Rated 3.0 out of 5.0 by rhb55 AC not effective
Had 2 issues on my most recent stay. I have stayed at this hotel 3 or 4 times in past 12 months, and have generally been pleased prior to this trip.
Issue 1 was the air conditioning. My room faced the west and the temps in the area reached 95 in the afternoons. Even though we kept the thermostat at 65 degrees, the room was always in the high 70's when I returned from work in the afternoon. Would take a couple of hours afte dark before room was comfortable enough to sleep in.
Since I couldn't sleep, I tried to watch TV. majority of channels not available or would go on/off line similar to a major thunderstorm impact to satalite TV. Message on screen was that they were experiencing digital signal issues. Problems lasted all week.
I have another stay sccheduled in July to give the hotel the benefit of the doubt.
June 23, 2014
Rated 5.0 out of 5.0 by porter1 Good hotel
Friendly, attentive staff, this HI Express lived up to the consistent service and amenities that I have come to expect from the brand.
June 18, 2014
Rated 2.0 out of 5.0 by tkbs Better places to stay in area for same rates
Felt like a old HI Express needing a face lift. kind of drab
there are better hotels in the area that I go to. I just tried this one because there are a few more dining choices close, but not worth coming back for that alone.
June 16, 2014
Rated 4.0 out of 5.0 by Roger 1 Staff and room
The staff was good, the shuttle service to and from my meeting location was very helpful.
The staff was able to extend our checkout time by 1 hour to accommodate our needs.
The breakfast was good and had good variety.
The carpet in our room needed cleaning. There were sticky spots on the carpet, you definitely wanted to leave your socks on.
June 16, 2014
Rated 4.0 out of 5.0 by Rml71 O'Fallon
The hotel was nice. It is an extremely popular hotel in the area so it is well used. The staff is excellent. For family travel this hotel is ideal. For business, it was very crowded and noisy.
June 13, 2014
Rated 4.0 out of 5.0 by payton27 Comfortable bed
overall stay was ok. there was a wedding part blocking the entrance drinking alcohol, they could have moved off to the side.
June 10, 2014
Rated 5.0 out of 5.0 by somies Great stay and Price
We found this to be a nice hotel with a wonderful patio and outdoor pool adjacent. Beautiful grounds and understand that they will be upgrading facility.
June 6, 2014