Rated 4.1 out of 5 by 135
Rated 5.0 out of 5.0 by crazy lady Accessibility
ADA access in bath room is good, but not great. Roll-in showers would make it much better.
July 9, 2014
Rated 5.0 out of 5.0 by Giovas Mejor Opción en la zona
Buen servicio, la ubicación es conveniente para la zona de trabajo, (Wentzville) y con servicios y centro comercial cercano,
la habitación no era totalmente silenciosa por estar cerca de la autopista, pero no interrumpía el descanso ni el confort
en verdad de las mejores opciones en la zona por valor - precio y ubicación.
mención especial al gerente de ventas que personalmente me apoyo para tener una habitación prácticamente sin reserva previa, una gran disponibilidad de ayudar y una buena tarifa,
el desayuno nada espectacular ni variado, un buffett muy basico solamente...
July 9, 2014
Rated 5.0 out of 5.0 by maldonado KC very good and very competitive with others price
To make it simple no complaints
At all everything good
July 8, 2014
Rated 5.0 out of 5.0 by Oliver 55 Offalon, MO HI Express great service
Event though renovation work was being perfomrned, service was great.
July 5, 2014
Rated 5.0 out of 5.0 by Gus45 Great Place to Stay
This is a great location to stay. Very nice and clean. The kids loved the pool and the breakfast
July 4, 2014
Rated 4.0 out of 5.0 Average Holiday Inn Express
In terms of a Holiday Inn Express, this one is right down the middle of average. Good customer service, good breakfast, good sleeping, etc. I really wish the basic room had a mini-fridge or that they had ice makers on every floor. There are lots of nice places to eat near this hotel and the location is pretty convenient.
June 30, 2014
Rated 3.0 out of 5.0 by rhb55 AC not effective
Had 2 issues on my most recent stay. I have stayed at this hotel 3 or 4 times in past 12 months, and have generally been pleased prior to this trip.
Issue 1 was the air conditioning. My room faced the west and the temps in the area reached 95 in the afternoons. Even though we kept the thermostat at 65 degrees, the room was always in the high 70's when I returned from work in the afternoon. Would take a couple of hours afte dark before room was comfortable enough to sleep in.
Since I couldn't sleep, I tried to watch TV. majority of channels not available or would go on/off line similar to a major thunderstorm impact to satalite TV. Message on screen was that they were experiencing digital signal issues. Problems lasted all week.
I have another stay sccheduled in July to give the hotel the benefit of the doubt.
June 23, 2014
Rated 5.0 out of 5.0 by porter1 Good hotel
Friendly, attentive staff, this HI Express lived up to the consistent service and amenities that I have come to expect from the brand.
June 18, 2014
Rated 2.0 out of 5.0 by tkbs Better places to stay in area for same rates
Felt like a old HI Express needing a face lift. kind of drab
there are better hotels in the area that I go to. I just tried this one because there are a few more dining choices close, but not worth coming back for that alone.
June 16, 2014
Rated 4.0 out of 5.0 by Roger 1 Staff and room
The staff was good, the shuttle service to and from my meeting location was very helpful.
The staff was able to extend our checkout time by 1 hour to accommodate our needs.
The breakfast was good and had good variety.
The carpet in our room needed cleaning. There were sticky spots on the carpet, you definitely wanted to leave your socks on.
June 16, 2014
Rated 4.0 out of 5.0 by Rml71 O'Fallon
The hotel was nice. It is an extremely popular hotel in the area so it is well used. The staff is excellent. For family travel this hotel is ideal. For business, it was very crowded and noisy.
June 13, 2014
Rated 4.0 out of 5.0 by payton27 Comfortable bed
overall stay was ok. there was a wedding part blocking the entrance drinking alcohol, they could have moved off to the side.
June 10, 2014
Rated 5.0 out of 5.0 by somies Great stay and Price
We found this to be a nice hotel with a wonderful patio and outdoor pool adjacent. Beautiful grounds and understand that they will be upgrading facility.
June 6, 2014
Rated 2.0 out of 5.0 by sierra12 Poor Quality
I would not recommend, Dirty gum on the floor of room hallways reeked of smoke. elevator slow and usually full of the cleaning staff.
June 4, 2014
Rated 3.0 out of 5.0 by johnshwanson Nice Bed, Poor Space and no Stove
For a suite it had no stove. Bathroom is small especially with how door opens and closes. Nice beds though
June 4, 2014
Rated 5.0 out of 5.0 Good location
Clean, comfortable room. Restaurants nearby and easy interstate access.
June 3, 2014
Rated 4.0 out of 5.0 by Mike30265 Good Value
Location is close to food and hotel is a good value for the money
June 2, 2014
Rated 5.0 out of 5.0 by Bunny 24 Quiet room and great breakfast
We had a hard time finding any open rooms for that weekend so I called the IHG number and the lady on the phone graciously located where our meeting was and found the closet IHG hotel. There were plenty of places close by to eat dinner. Our room was at the end of the hall and quiet. For a free breakfast we were surprised at what a nice breakfast it was!
May 31, 2014
Rated 5.0 out of 5.0 by 1mollie1 Great service
My family was there for a funeral and the staff was wonderful in accommodating our needs.
Michelle went above and beyond working with us.
May 29, 2014
Rated 5.0 out of 5.0 by bbbaer staff
The staff members were extremely kind, helpful and friendly. It was good to meet such gracious people.
May 20, 2014
Rated 4.0 out of 5.0 by zimmerr Too much sunlight
Room didn't include heavy curtain that covered the whole window.
May 19, 2014
Rated 5.0 out of 5.0 by mike24rules Trip to room
Everything was great, but my only problem was that I was on the top floor and all the way to the end of the hall. I was tired when I made it to the room, But I guess someone had to take that room. Lol, Oh well I needed the exercise anyways. I would stay here again, everything was great and comfortable.
May 5, 2014
Rated 5.0 out of 5.0 by Flopper8 Good Hotel
Great hospitality and very accommodating. Manager works well with groups.
April 16, 2014
Rated 5.0 out of 5.0 by old hawkeye GREAT STAY
THIS WAS A GREAT STAY THE STAFF WAS GREAT. CANNOT SAY ANYTHING BAD ABOUT ANYTHING
April 14, 2014
Rated 5.0 out of 5.0 by Carey25 A very nice HI Express
This is a very clean and well managed Holiday Inn. We were so pleased they accepts our two little dogs and we wished all Holiday Inn Expresses would do the same. The check in was exceptionally quick and the room was very clean and comfortable. While the choices are limited at breakfast , there is no extra charge and the scrambled eggs were fresh and the best I have had at any hotel for along time.
April 2, 2014
Rated 3.0 out of 5.0 by Brian1972 Hope you like Smokers
Overall, nice staff, but perhaps too nice. We made reservations ahead of travel for 2 adjoining rooms, letting them know we had 4 kids with us and non smoking was a must. We were in non smoking rooms, but had to tolerate the constant smell of smoke, as what they call non-smoking is 3 doors down from SMOKING rooms, seriously folks same hallway, smoke travels, PLUS folks were smoking in the halls which was clearly prohibited and despite several complaints, nothing was ever enforced by staff. I am not the complaining type, but it seriously drove my wife crazy. Other than that, it was a pleasant place.
March 19, 2014
Rated 5.0 out of 5.0 by Irish68 second stay in a month
Staff is friendly and helpful. Rooms and facilities well kept and clean. Computer usage was a plus and was able to print documents for meeting. Breakfast was average items, but the breakfast area is well kept and the staff keeps everything fresh and clean. I tried this hotel to see if it would work out. It was a quiet and relaxing stay for both of the weeks I was there. I will be back for business stays in the near future. This is business and family friendly hotel. (Michelle's recommendation for dinner was The Brass Rail, you must go there for a good steak and crabcake dinner.
March 18, 2014
Rated 5.0 out of 5.0 by Harrington family Third time to visit
The staff at your O'Fallon Holiday Inn Express is wonderful. From the front desk to housekeeping, to management, I can't say enough. Everyone was so kind and very helpful. We had our children and grandchildren with us and we all felt very comfortable there. Thank you!
March 16, 2014
Rated 5.0 out of 5.0 by rusmar Staff were excellent!
The rooms are great and the location off interstate near many places to eat. The breakfast attendant worked every minute were eating. Food fresh and well stocked. We stay here every January as we head south for the winter.
February 4, 2014
Rated 5.0 out of 5.0 by Pamela943 very pleasant experience
The staff was helpful and friendly and the room was well-appointed and comfortable. We enjoyed our stay.
January 5, 2014