Rated 4.1 out of 5 by 47
Rated 3.0 out of 5.0 by abbafather427 Great place but night staff was unhelpful...
The staff that checked us in was amazing and friendly. About 1230 we were woken by loud noises from the room above us. After hearing furniture move around and what sounded like bowling balls hitting the floor several times, we called the front desk. The young man who answered refused to do anything. He wouldn't even call the room and ask them to keep the noise down. As a result, we were up for two hours until the noise died down. Other than this instance, the hotel would have been great.
February 25, 2014
Rated 4.0 out of 5.0 by d129 Staff is very friendly.
The staff is very friendly and willing to accommodate. I however would like to have fresh coffee at the end of my day instead of coffee that is several hours old. The breakfast ladies made my morning by greeting me with a smile daily.
February 2, 2014
Rated 5.0 out of 5.0 Friendly and clean
Little pricey for no pool! But overall good experience.
January 1, 2014
Rated 1.0 out of 5.0 by asdf1 Cold Water
The water was luke warm in the evening. The water was luke warm in the morning. Fine if you don't want to take a shower. The Best Western next door is a much better choice..
December 17, 2013
Rated 4.0 out of 5.0 by JKCR1234 Good stay at a good value.
Overall, a nice hotel. Clean and friendly staff. Hotel is a bit dated, but OK. Rooms are not electronic device friendly (i.e., lack outlets) and large suites lack desks. Wi-Fi is good and multiple flat screens connected to Dish network. Breakfast is good and served by very friendly and attentive staff. Because you are very close to the highway, the truck noise does bleed into the rooms.
December 11, 2013
Rated 5.0 out of 5.0 by DallasCowboysRule Outstanding Service
I have stayed here before and will continue. Service is always excellent. At breakfast a mom came in with three kids, the breakfast ladies did an outstanding job in helping with high chair and getting kids seated and helping mom. I have never encountered bad service here, everyone is excellent. Thanks for the outstanding job.
December 9, 2013
Rated 5.0 out of 5.0 by HistoryFanatic Great Place on the Plains
We really are becoming converted to the HI Express brand because we know what we will get before we arrive; we know how we will be treated; and we know how we will feel as we leave. A nice little bit of home away from home
November 10, 2013
Rated 2.0 out of 5.0 by Traveler328 Substandard Handicap Facility
This is obviously and older facility. My wife and I needed and stayed in a wheelchair access room. We chose Holiday Inn Express because we have stayed in many of them and have found them to be reliably good. This hotel, however, is below the standards we have come to expect. In the first place, the door on a handicapped access bathroom has to open out. This one opened in and it was impossible to wheel in, close the door, and transfer to the toilet or the shower. The door had to remain open. The sink was so high it was impossible to spit into it from a seated position. There was no comfortable chair in the room. Instead of a desk there was a square table with no lamp. There were not enough outlets to plug in a CPAP, a computer and two cell phones to charge. The lamps obviously had not been dusted in some time. The bed was softer than we prefer. The hotel is definitely overpriced for the quality.
October 21, 2013