Rated 3.0 out of 5.0 by Pete5719 Fire Alarm came on for no reason
Fire Alarm came on for no reason
Almost one hour of sitting near hotel and waiting for the fire alarm noise to be turned down
June 1, 2013
Rated 5.0 out of 5.0 by Cherilyn5000 Great place to stay!
We only stayed one night but I wish it could have been longer! Great hotel as always! We've become member of the rewards club because we like this hotel so much! Thank you!
June 1, 2013
Rated 1.0 out of 5.0 by Unhappynewmom Not a pleasant experience
We stayed only one night and it did not leave a good impression. The front desk person was the same both days and she was constantly eating in plain view and her friends were chatting with her at the counter while I waited to ask a question. The breakfast was not good at all, stale and the juices were very watered down. One of the housekeepers actually touched my baby , rubbing on her and since the housekeeper did not speak English at all she did not understand I was telling her to stop. The breakfast attendant also touched my baby and I just think it's very rude to touch another person's child without permission. The pool had green algae in it. Our room upon arrival was stifling and humid as the a/c had not been put on and it was 90 outside. Our poor baby was miserable until the room cooled. The only pluses I can say are that the pillows are comfortable and the room we got was pretty big.
May 24, 2013
Rated 3.0 out of 5.0 by QUACKATTACK BED SPRINGING AND UNCOMFORTABLE AND NEIGHBORS NOISE AND SLAMMING DOORS ALL NIGHT
STAFF GREAT BUT WOULD STAY AGAIN SOUNDS LIKE A PARTY ALL NIGHT LONG
May 3, 2013
Rated 1.0 out of 5.0 by GainesvilleRJO Total screw up, but not by motel
I was informed on the morning of my first night's reservation that my room was not available. It seems that the good people who manage the national reservation service sent me not one but two confirmation notices but never actually checked with the motel to find out if the promised room was open. The motel staff was able to accommodate us for a night in a smaller room and were very polite about the whole mess. I will not use the internet reservation service again, and strongly recommend that anyone reading this RESERVE YOUR ROOM DIRECTLY WITH THE MOTEL. I repeat DO NOT BOOK THROUGH THE INTERNET. They do NOT confirm room availability with the individual motels, and the "confirmation number" they send you is worthless.
April 27, 2013
Rated 5.0 out of 5.0 by Billandal Outstanding staff and accomodations
The front desk staff and the breakfast room staff were the most accomodating folks we have had the pleasure of dealing with. We spent some time at the Brighton Seminole Casino ans also palying cards with old friends we met foir the trip on Saturday afternoon and Sunday morning in the breakfast room. Everyone went out of their way to make sure we had what we needed and turned on lights and fans fior oiur comfort level.
We will be using this property again for some time to come for similar trips.
Keep up the good work and the property is in excellent condition. The bedding was awesome. The size of the TVs in the room was a very pleasant surprise.
Well done, Holiday Inn Express and Suites - :Lake Okeechobee.
Keep it up!!!!
April 19, 2013
Rated 5.0 out of 5.0 by rescuejim Last minute trip
Had to make a last minute trip to Okeechobee and booked here. Hotel is nice and very clean. Rooms are clean and comfortable, very nice beds, great bathrooms.
Staff was assume, friendly, quick to respond. gave a great recommendation for Diner.
Also a good location near some really good restaurants and not far from a number of activities.
April 18, 2013
Rated 5.0 out of 5.0 by Lee127 True Southern Hospitality
I love going to Okeechobee, whether for pleasure or business. I always stay at this Holiday Inn. The staff are always welcoming and do whatever they can to make my stay the best. There may be a newer hotel in town, but the location is not as safe as this hotel.
April 16, 2013