Rated 4.6 out of 5 by 76
Rated 5.0 out of 5.0 by Magz1630 Great customer service
The customer service at the front desk, and management, went above and beyond to make me and my partner happy during our stay! Besides that, the rooms are clean, spacious, comfortable and the breakfast was delicious. I would highly recommend this hotel to a friend or family member!
October 3, 2013
Rated 5.0 out of 5.0 by cynthia43 relaxing escape
I love this hotel they treat us well being platinum they upgrade us to a suite whenever they can. Rooms clean comfortable love the hot tub. Only issue is internet service is poor very slow and you have to trout in the code everyday other then that perfect
September 30, 2013
Rated 3.0 out of 5.0 by Lacherjal385 Just Average
As noted in the title... just an average hotel stay.
September 30, 2013
Rated 5.0 out of 5.0 by RetiredMarine1997 Great Stay
My wife and I were celebrating our 10th anniversary and truly enjoyed our stay. We even had the Grand kids come over for a swim.
September 25, 2013
Rated 5.0 out of 5.0 by Kimynot Great stay!
Clean room, very comfortable bed and quiet room even though the hotel was booked to capacity. I would highly recommend this hotel. It was a bit more in cost than others in the area, however.
September 19, 2013
Rated 2.0 out of 5.0 by mg962 Worst internet ever!
the rooms were spacious and the bed was very comfortable. However, the internet speed was comparable to dial up. It felt like 1984 not 2014. I could not even get my e-mail. Thankfully I have a smart phone.
September 13, 2013
Rated 5.0 out of 5.0 by Bassalon My home away from home
My favourite hotel in Lansing-Okemos. Gets pricey when the Spartans (MSU) are playing. During my last stay, a small dog disturbed our hallway with incessant barking. Staff took care of this problem immediately. Thank you!
An outdoor pool is highly desired.
September 11, 2013
Rated 5.0 out of 5.0 by Rae80 Clean and Quiet
Enjoyed my stay at this hotel. The staff at the front desk were friendly and helpful when checking in. Guest room and bathroom were clean. Common areas and outside areas looked well maintained. Would recommend this hotel to anyone staying in the area.
September 4, 2013
Rated 5.0 out of 5.0 by roadmama83 Born-again Holiday Inn Express customer!
Needed to be in East Lansing for family reunion/MSU football game and a lot of my first choices were already sold out. Decided to book at Holiday Inn Express, which has never been my first choice of lodging, and what a pleasant surprise I had! We had a very spacious suite, with a microwave, fridge, living room and a huge bathroom, not to mention the whirlpool tub. Breakfast options were very much run-of-the-mill, pretty typical "free hotel breakfast" food. The location was right next to highway and close to east campus of MSU, which was perfect for us. I will now look for Holiday Inn Express hotels in our travels, and specifically ask for the suites option. Pool looked nice. Fitness room was FREEZING, though. Even with sweating alot, no need to have it that cold! Overall, I was very pleased with our stay.
September 3, 2013
Rated 5.0 out of 5.0 by Walleye32 Wonderful, as always!
As always, the room and service were exemplary! I will continue to stop at Okemos as I travel in the future.
September 3, 2013
Rated 5.0 out of 5.0 by Shelli Great Hotel
This was a very very clean hotel. The staff were all nice and polite. Just a nice overall experience.
September 3, 2013
Rated 5.0 out of 5.0 by angelcat Unexpected stay
I was not planning on staying in Michigan that night, but things did not go my way. My wife called and made the reservation, and I was very happy with where she picked. Breakfast was great! The bed was very comfortable, I slept very well. Would definitely go back if the opportunity arose. Plus, I was able to get a toothbrush, paste, razor, and shaving cream.
September 2, 2013
Rated 4.0 out of 5.0 by rox18 Nice sized room. Plenty of pillows
Everything was fine. We had no issues with the room. It was a looong way to the lobby. Breakfast was worse this time than last. I ate the cereal. Few other choices. They did have skim milk though which was a plus for me.
August 29, 2013
Rated 4.0 out of 5.0 by cynthia43 Returning to the Familiar Hotel
I have stayed at the Holiday Inn Okemos several times in the last year. What I like most about it is the rooms often come with a hot tub. The hotel staff do their best to accomodate your needs and recognize your priority club status. This last stay was the first time I was unable to be upgraded to the suite due to my platinum status at first it was a downer for me because I needed the refrigerator for medication and the comfort of a two room suite is great when you travel with someone else and are on different sleeping schedules. We made do and the hotel staff made sure we got a refrigerator. The beds are comfortable and overall the rooms are quiet. My only suggestions would be number one make sure a luggage cart is available at each entry door for people to carry luggage in. On several occasions we have had no cart to use or had to go clear back down to the lobby which at this hotel is quite a clip it is set up much different then most holiday inn's and has many different entrance doors and is shaped like a T with a conference center attached on the end.
August 26, 2013
Rated 3.0 out of 5.0 by MsNuNu mixing business with pleasure
Stayed overnight after attending a conference in a Jacuzzi room. I was really excited to spend time with my husband and unwind, but the water in the Jacuzzi came out super hot because the cold water trickled out in comparison to the hot. It took so long to get the temp right. That put a damper on my stay but everything else was fine.
August 25, 2013
Rated 4.0 out of 5.0 by BC38 Very Clean and Affordable
The Hotel was clean and affordable. Staff was friendly and accommodating. The only issue is that they need to change their pictures of the pool area, there is no longer a hot tub and sauna we were kind of disappointed by that, otherwise we had a nice stay
August 21, 2013
Rated 5.0 out of 5.0 by VinceSister Very good accommodations
King suites are most comfy. Excellent space for my lengthy stay. Didn't feel cramped. Belfast left alot to be desired so I didn't make use of it over a two week period. Cordial staff. Courtesy shuttle was not useful except in Okemos.
August 18, 2013
Rated 4.0 out of 5.0 by lmmrose very clean and excellent decor for the price
Our only complaint was the sheets. They need to upgrade to 100% cotton. Our sheets were clearly a blend because we could feel the nubby's that are common with a blend set of sheets. The most important thing other than cleanliness for us is the bed.
August 18, 2013
Rated 5.0 out of 5.0 by Chris181 Very clean comfortable room & great breakfast.
Perfect in every way. We will definitely stay here again.
August 18, 2013
Rated 5.0 out of 5.0 by ezconrad Helpful staff and Friendly.. Great Shuttle.....Yet not for da Handicap
As a Paralysied vet in a manual wheelchair the placement of Handicap room was an unpleasant experience....the rooms could not have been any farther from lobby/breakfast area. The doors are just to heavy ......the wifi in the room was 2 slow 2 do business. Yet the Lobby PC was Excellent!
August 14, 2013
Rated 4.0 out of 5.0 by wildcat57 Good room but Raisin Bran again
Seems like every motel thinks Raisin Bran should be the only non sugared cereal they serve. There are those, that can't have sugar, who don't care for raisins. Is it that difficult to provide a second choice?
On the positive side, the room for four adults was fine. More space and a larger bathroom than most.
August 10, 2013
Rated 4.0 out of 5.0 by mdrag Suite was great
The suite was real nice and quite and there are several places to eat and shop nearby. The only negative was that the advertised shuttle service was not running on a Friday night. They did provide a list of available taxi services though.
August 8, 2013
Rated 3.0 out of 5.0 by Nena40 Good customer service
We were satisfied with our stay. Check in was great, there was ample parking. We were recognized as Priority Club members and were given a free room upgrade. The room was fine except for a funky odor. After I sprayed the room with perfume we were ok. Would not stay there again, but for a one night stay using reward points, it was ok.
July 29, 2013
Rated 4.0 out of 5.0 by Subhematoma No hassle
Slept good, pillows are labled soft, firm...Tv channels were a little thin, but its sattalite I think...Pool was great small but enough for a dip. Breakfast was to be desired mostly canned food right down to the ommolet but its substance and they had fruit and yogurt... clean and a mini fridge to keep leftovers was nice. The only real complaint I would say and I can say about most, the dang light that comes through the curtain. they had a chip clip on it and if the Ac was going (which was only managing to keep up due to the 100 degree days x3 but did) it blows that curtain and lets the light all in. NOT EVERYONE has to leave in the morning...Please weight these bottoms down and be sure to see if curtains close all the way...Other then that folks, great location, quite and I would recommend...
July 25, 2013
Rated 5.0 out of 5.0 by Marvizzo Business stay
Great location with access to all major freeways. Breakfast and coffee were excellent and provided great fuel for a long day of meetings. Staff was very helpful. Fridge made stay feel like home. Flat screen TVs and updated bathroom. I will stay here again.
July 7, 2013
Rated 5.0 out of 5.0 by clfelt Comfortable, Clean, Delicious
Our Holiday Inn experience was wonderful. The beds were comfy and clean, the breakfast was warm and delicious, and all of the staff were friendly.
July 3, 2013
Rated 5.0 out of 5.0 by GRJason Covering Every Situation
I recently stayed during some very bad weather but was so engrossed in work that I didn't realize what was going on. The front desk actually called to check in with me and gave me instruction in case of a tornado or other severe weather. I appreciated the proactive call and the service I come to expect from the Okemos HIE!
June 25, 2013
Rated 5.0 out of 5.0 by rogle nice folks
modern ,clean and comfortable like most H.I. express
June 24, 2013
Rated 5.0 out of 5.0 by kokopuffs Excellent business suites
I am on the road a lot, the rooms here are comfortable and meet my needs for my business trips.
June 23, 2013
Rated 5.0 out of 5.0 by cynthia43 Wonderful!
From the front desk staff to the cleaning personnel who set up an apt. with you to clean. All are very thoughtful and helpful. They value your platinum status of priority club. They have special parking spots designated for gold and platinum members as well as they provided me a room upgrade when requested. I will be back here again and again.....
June 20, 2013