Rated 4.0 out of 5 by 39
Rated 5.0 out of 5.0 by Joe19 Friendly staff and great service !!!!
My wife and I had a Great visit to this location. The staff was friendly and were able to get us in the right direction never being in Oklahoma City before. The location to the airport is perfect for late night arrivals as it is a straight shot ( 15 minutes at the most). Thanks and we hope to be back again.
November 16, 2013
Rated 2.0 out of 5.0 by PGVa Weekend stay/lost item
For a weekend day stay, it is as expected, property clean, food as expected at HIE. I left a journal there that had valuable information to me in it. I have called 5 days straight trying to get staff to talk to the housekeeper that cleaned the room and cannot get it done. I am put on hold, told that they are too busy, told to call back later, and the list goes on.
I am very disappointed in the staff. Normally we travel almost every other week and I had started using HIE. This weekend, due to this hotels customer service, I have booked elsewhere
November 13, 2013
Rated 5.0 out of 5.0 by 34Gunner Great stay
The staff was very friendly as my family and I arrived quite late for an overnight stay. I was politely greeted as a Rewards member by the staff member at the desk. My only bit of recommendation would to add some free weights or a pulley system of weights to the fitness room. There is a tread mill and recumbent bicycle but personally speaking, a little free weight exercise greatly helps me to relax while traveling.
November 11, 2013