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Rated 3.8 out of 5 by 122 reviewers.
Rated 3.0 out of 5.0 by Okay Overall the hotel was nice. The food has gone downhill and needs to be checked into before I stay here again. Mint in the gravy?? January 2, 2015
Rated 1.0 out of 5.0 by Very poor I look forward to the price/quality whenever I stay away from home. HIE has always been my choice. However this experience brings that decision Into question. From the room itself to the price guarantee not being honored I feel quiet disappointed. December 31, 2014
Rated 4.0 out of 5.0 by IHG Rewards club I don't understand the advantages of the club. The ads mention free WIFI, free newspaper but every guest gets this. I know we get points but I don't see mine getting me anything very fast. I used to get a welcome package of maybe candy or a cookie and a bottle of water. What happened to that? The hotel that I stay in has cut back on their choices for breakfast. (Can no longer get pancakes). Also they need to find a better way of keeping the hot foods hot. The staff is always very polite and welcoming and the rooms are nice. December 28, 2014
Rated 5.0 out of 5.0 by comfortable bed The king bed in the room was really comfortable! The room was clean and it was quite enough in the night to sleep. December 25, 2014
Rated 2.0 out of 5.0 by Holiday Inn Express Penn Square We reserved two rooms for two nights however we cancelled one of the rooms for the second night since it faced a busy, and very loud, road. I asked the front desk clerk to switch my room however she seemed annoyed at my request and simply said that she could not move me. As a result I cancelled the room and booked elsewhere. The second room we had was much quieter and provided a better experience. The kids enjoyed the small indoor heated pool. December 24, 2014
Rated 2.0 out of 5.0 by Treadmills Broken, Dated Property Both of the treadmills were inoperable. The property looked a little outdated. Courteous staff and convenient location but it was obvious that the fitness center had been neglected for a long time. If you want to use the treadmills at this location call in advance to ensure that they have been repaired or replaced. December 19, 2014
Rated 5.0 out of 5.0 by Fantastic I really liked this hotel. Easy check-in. Upgraded room without even asking. Very accommodating, polite, and thoughtful! December 18, 2014
Rated 2.0 out of 5.0 by Okay but some problems We had a one night stay at this HI Express. We encountered several problems. 1) A lot of noise in the hall way in the middle of the night; 2) Parking is limited, the next morning we saw cars parked in the street; 3) went down to breakfast around 8:45 am, when we went back to our room about 9:20 am both card keys had been deactivated. Had to go to the front desk to get the keys reactivated. We typically have no problems when staying at HI Express. December 16, 2014
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