Rated 4.4 out of 5 by 92
Rated 5.0 out of 5.0 by RazorbackFan Consistent Quality
I work away from home and have been staying here a few days a week for the past 6 months. The staff has always been friendly and attentive; my room has always been perfectly clean as well as having plenty of towels, pillows, toiletries, etc.; the breakfast has always been ready at the scheduled time with plenty of choices; and they make sure other guests are quiet so all can rest and relax.
February 27, 2014
Rated 3.0 out of 5.0 by traveler800 Property was nice but experience with staff was bad.
Shortly after my daughter and I checked in we received a phone call from the front desk telling us we need to keep it down they had numerous complaints about us stomping around. I explained to her that she must have the wrong room as we had just gotten there and it was just myself a 50 year old woman and my 24 year old daughter. The person calling was still very rude and told us to keep it down. (If the floor is so thin that two women walking through the room cause this much noise they hotel has a big problem).
We had an early appointment so we asked what time breakfast was. After they told us we said we would have to be gone by that time so we would go out and get something to have in our room. They told us the cold stuff was out early and we could go in and have bagels or yogurt while the lady was getting the hot items ready . She said she would tell the attendant we had permission to come early. We were thankful for this and went about 6:15 the next morning . The breakfast attendant was not aware of us being given permission to come and would not unlock the cabinets until she had all the hot items out. .
Then we needed a late check out and were told we could check out at 2:00 if we joined the rewards program so we did. Then the next day the front desk called and asked me why I was still in the room. I told her I had been told we could have a late check out. She was very nice and found it on the computer and apologized. A short time later though housekeeping was knocking on the door.
February 24, 2014
Rated 5.0 out of 5.0 by BubbaGolf My "go to place" in OKC
I travel to OKC several times a year and this has become my go to location - easy to get to, in a great spot for all the places I need to go and the property itself is outstanding. Beautiful inside and out and the staff is top notch. If they had a pool or at least a hot tube I may move in and never leave.
February 13, 2014
Rated 5.0 out of 5.0 by oldest daughter Comfortable accomodations - caring staff
The room and dining room were extremely clean and comfortable. The food was good and the employees were very kind and helpful. They offer a discount for people staying because of someone in Mercy Hospital. The hospital gives you a form to turn in AT CHECK-IN. So - be sure to hand it in at check-in.
February 11, 2014
Rated 4.0 out of 5.0 by Jodi55 2d stay here
Enjoyed the second stay here also. Facility is clean which is the deciding factor for me. Keep up the good work.
January 30, 2014
Rated 4.0 out of 5.0 by thedoc13 Front desk needs personality.....but otherwise good
Front desk staff not the friendliest I have encountered. No recognition for being priority member or offer of a water or points like I receive at other IHG hotels.
Other than this rooms are great breakfast is good easy access, and would still recommend.
January 29, 2014
Rated 5.0 out of 5.0 by jdow927 best in oklahoma city...
Great hotel. My favorite in okc area. By far. Clean, modern and quiet. Best of the best. Friendliest staff. Great
January 26, 2014
Rated 5.0 out of 5.0 by B&DP Relaxing
This is a very relaxing hotel. Quiet even though it is near major freeways. Great lighting in the parking lot. Very spacious standard rooms. Breakfast is the best I have ever had at a hotel. The only thing negative I can think of is only 1 ice machine and it is on the 1st floor. Wonderful hotel!
January 14, 2014