Rated 4.4 out of 5 by 129
Rated 5.0 out of 5.0 by Kate80 Loved
We stayed here for a triathlon at lake Hefner and had a great experience! Staff was friendly and excited from the moment we checked in. Our room was really nice and having a microwave and refrigerator was really handy. The location was a little further rom Bricktown than I have styled in the past but absolutely worth it.
September 25, 2013
Rated 5.0 out of 5.0 by Showpigs Spacious rooms, great service.
The staff at checkin and checkout was courteous. The rooms were bigger than most HIE. Bathroom counter space was large. Will definitely stay here again.
September 22, 2013
Rated 5.0 out of 5.0 by AmyJ918 Wonderful hotel with wonderful staff
There were 8 of us staying in 3 rooms from out of town for a funeral. They were so accommodating to get us rooms together and let us check in early. For the amount we paid for a suite, the room was huge and spacious. The room was also very clean and the staff was very kind!
September 7, 2013
Rated 5.0 out of 5.0 by Smokey11 Stayed only one night.
Excellent hotel with a fantastic breakfast. I would recommend this hotel to everyone.
August 27, 2013
Rated 4.0 out of 5.0 by barney387 Good room, bad spinklers
Great room and very nice hotel. Super quiet had a good stay with the exception of the land scaping sprinklers. The sprinklers water everything so if you don't want your vehicle to have hard water spots on it, don't park in the parking lot. You are better served to park down the street and walk in.
August 25, 2013
Rated 5.0 out of 5.0 by BetsyLou Fabulous!
The staff checking me in was very new to the job but so very happy and excited about life. It gave me a wonderful first impression of the facility. I proceeded to my room and was not disappointed. It was an excellent stay with an excellent breakfast area to relax in while I drank my morning coffee and watch the news. Thank you staff for being wonderful. :)
August 24, 2013
Rated 4.0 out of 5.0 by C200avery My Stay
Very nice place to stay I would recommend this hotel to a lot of pepole
August 24, 2013
Rated 4.0 out of 5.0 by ajk2727 Comfortable, few problems
Nice new hotel, but I missed the swimming pool. Also, my room didn't have a bath.
Otherwise, fine new place.
August 20, 2013
Rated 5.0 out of 5.0 by LEC421 Relaxing and close to shopping
We were in Oklahoma City to shop. This was very close to a large shopping mall. The hotel was very clean and the service was great.
August 17, 2013
Rated 5.0 out of 5.0 by Collegedad2013 Awesome place, awesome stay
Beautifully, spacious, comfortable room, great breakfast, great price
August 16, 2013
Rated 5.0 out of 5.0 by Pointhog The right price
This was a great hotel. The only complaint I have, if any, is the location is a little hard to find.
August 16, 2013
Rated 4.0 out of 5.0 by JulieSkadoolie Great Price!
I stayed at this location on a recent trip. It is located right off of 74 and was easy to get to. We stay here every time we go to OKC. It is always clean and the front desk staff is accommodating and friendly each time. My only complaint is that the breakfast room server turned off equipment and lights 20 minutes before 9:30am and was not polite about it. I will still stay here in the future, However I will keep in mind to be earlier for breakfast.
August 15, 2013
Rated 5.0 out of 5.0 by momofbride3 best staff ever
My daughter's wedding was in edmond. Made reservations for my family. Last minute needed conference room for dinner. All staff was great and made a stressful weekend easier. Can't thank them enough. Lee Ann
August 10, 2013
Rated 5.0 out of 5.0 by Prin Good hotel
We stayed one night here and it was a good hotel. Hotel is clean and quiet. Beds were comfortable.
August 4, 2013
Rated 5.0 out of 5.0 by LLCoolB Outstanding staff and customer service
We had a small family reunion at this property. The Manager and staff on duty were very accommodating and provided outstanding customer service. You are fortunate to have a staff like this that represents your company so well and takes such good care of your customers. Regarding the comfort, I thought the beds were too firm, but would gladly stay there again anyway because of the staff and the great customer service.
August 3, 2013
Rated 2.0 out of 5.0 by sandieinok Beds uncomfortable and room wasn't cleaned
I spent 2 nights with my daughter while trying to find her an apt for the coming school year. There was an area of carpet that was wet around the air intake vent. I reported it to the desk clerk, but to my knoweledge no one ever came to check on it. The beds were very uncomfortable and the room was never cleaned. We left for several hours on 2 different occassions. I finally had to go to front desk and ask for clean towels. The room was nice, just wish the beds were more comfortable.
August 3, 2013
Rated 5.0 out of 5.0 by MT19 Great staff and nice room
Very nice room and staff was very friendly, property looks brand new and rate was very reasonable.
August 1, 2013
Rated 5.0 out of 5.0 by George1 Great Service
We call Lisa each time we come to OKC. She is very helpful in making sure we get all our special requests. She is very friendly and always has a smile. Her good service makes us want to come back again very soon.
We stay in a lot of hotels all over Texas and Oklahoma and this is our favorite one.
We usually check in after Lisa is gone for the day and are greeted by America many evenings. She, too, provides great customer service and always has a smile. The very next morning, Lisa greets us by name which makes us feel special. Don't know how she can remember all those names!
August 1, 2013
Rated 5.0 out of 5.0 by George1 We love staying at this hotel.
All of the staff go out of their way to accommodate our requests, especially Lisa and America. When we go to OKC, we always want to stay at the HI Express Quail Springs. We travel
Texas and OK and stay in a lot of hotels. Your hotel is our favorite because of the employees!
July 30, 2013
Rated 4.0 out of 5.0 by JKWH 4 Day/Night Convention Stay - Recommend Property
Spacious modern facility-Rented 1 bedroom suite-Entry: mirrored with tiled floor & closet. Roomy tiled bath: shower; no tub. Dining area: table/chairs, small refrigerator, microwave, dishes, coffee maker. Comfortable living area: leather-like sofa & chair, desk, TV, end tables. Comfortable quiet bedroom: TV. Slept well. Felt safe. Free parking. Upscale location. Many restaurants nearby. Approximately 15 minute drive to downtown. Reservation in order at check-in. Recognized as Priority member. Standard breakfast. Sausage patties offered; prefer bacon. Enjoyable visit. Would stay again. Issue one day out of four with housekeeping.
Professionally and satisfactorily handled by MaLaura; the manager.
July 25, 2013
Rated 5.0 out of 5.0 by Chapat Relaxed atmosphere.
Everything was excellent as usual. Looking forward to our next visit.
July 12, 2013
Rated 3.0 out of 5.0 by JohnnyT71 Housekeeping
This is the first hotel I have stayed at that the guest has to conform to the housekeeping schedule. Three times during our stay our room was not cleaned. The maid said that she had come by our room at 9:30am, and the do not disturb sign was out, and she only would come by once. They did not return again to clean the room.
June 24, 2013
Rated 4.0 out of 5.0 by PrairieDog22 Enjoyed our stay.
We were only at the hotel for 1 nights stay and did not use the the nbreakfast. It was a pleasant trip and a nice place to stay.
June 22, 2013
Rated 4.0 out of 5.0 by mrjoey234 happy customer
I stay at this location quite often and I have never had any issues. The staff is helpful and friendly. The room is clean and comfortable. Breakfast is very accommodating.
June 11, 2013
Rated 5.0 out of 5.0 by Les49 Excellent stay.
I selected this hotel based on the on-line reviews and was certainly not disappointed. We found the rooms to be spacious, appointed well and very clean. The staff was very helpful and friendly. We were initially concerned that the location was a little too far out of downtown, but it proved to be an easy and quick drive around OKC. There were also numerous places to eat nearby. The three of us travel each year for a long weekend in OKC and stayed at another hotel prior to this year, but we all agreed we will be returning to this particular one in the future.
June 8, 2013
Rated 5.0 out of 5.0 by sister74 Thanks to your staff
My sister and I were meeting in Oklahoma City to visit our brother in ICU. Our plan had been to stay Thurs-Sunday am and go back to our homes. Unfortunately our brother died on Friday afternoon. We came back to the hotel, packed and headed west. I knew that I would need to purchase one prescription of medications that I use, but when I opened the section that I always pack them in I discovered that they were not there! I called your staff, explained my situation and asked that they package the medications for pick-up at a later date. When I came back to the Hotel on Tuesday morning (as I was headed for my home) I was able to pick up my meds and go my way.
Thanks to your staff for their assistance!
June 7, 2013
Rated 5.0 out of 5.0 by RandyBob Weathering the Storms
I am very pleased with this location and recommend it highly. Everything was clean and in good repair. The staff was very friendly and informative. They were on top of things when bad weather threatened and informed all as to what to do in the event of destructive storms. This really helped calm our anxiousness as there was plenty weather coming and going. The location was a plus as there were plenty of places to dine close by and the mall is close as well. I will return again should my travels get me close by again.
May 27, 2013
Rated 4.0 out of 5.0 by Mairlee Check Out!
I was staying at the hotel because my daughter had a baby at Mercy Hospital. She was released quicker than expected. I was 1hr. & 30 min. late checking out and the charged me the full price the the night I didn't stay. My room hadn't been cleaned for the day when I checked out. I am sure they rented the room again for the night. They didn't tell me that I could have gotten a special hospital rate either. All they said was have a nice day. Very unhappy with Holiday Inn right now.
May 19, 2013
Rated 5.0 out of 5.0 by Granci OKC - Visiting Family
We were in OKC visiting family during Mothers Day weekend and for a golf tournament. We always put the privacy tab on the door while we are eating breakfast and getting ready. Sunday morning, we left fairly early, as we went to church with our kids, on to lunch, shopping and dinner. Much to our surprise, we came in and our room had never been touched by housekeeping. We were very disappointed, to say the least. And yes, we remembered to take the privacy tab off!!! We had to call downstairs for more towels, which were promptly delivered. But someone definitely dropped the ball here!!
May 19, 2013
Rated 5.0 out of 5.0 by Grip Very large room
We had the two room suite. Wow was it nice and big! Very impressed. Breakfast was great!
May 16, 2013