Rated 3.5 out of 5 by 113
Rated 4.0 out of 5.0 by Dr. D. A good place to just relax
My wife and I have stayed multiple times at this Crowne Plaza. Each visit is very relaxing and enjoyable. The hotel staff remembers us as we walk into the lobby and has a warm greeting. The rooms are in the process of being upgraded and renovated so they are all very nice. The beds are very comfortable and we slept well. The workout facility is good for a gym away from home but not an extensive gym. As a Platinum Priority Club member the upgrades in rooms and included breakfasts are excellent. The breakfast buffet has a descent selection and is good. The restaurant itself however is always cold so finding a comfortable table can be an issue. We haven't used the pool yet but we do plan to continue going to this Crowne in the future so we'll be able to try it out later in the year when it's warmer outside. All in all the hotel is an excellent value and I recommend it if your staying in the area.
January 1, 2014
Rated 4.0 out of 5.0 by Happy visitor Wonderful customer service
We stayed at this hotel for a getaway and found the guest services to be excellent we felt like royalty ! The bed was wonderful and the rooms are so clean I felt comfortable. If you need an escape with people who understand you have a choice on places to stay this is the place. And the food was tasty I believe it rivaled other 4 star restraunts I've been to, the vegetables were served fresh and the steak cooked to perfection . Please ignore that they are working on halls because the room more than made up for it.
December 28, 2013
Rated 3.0 out of 5.0 by Chris760 Almost there
Friendly staff, nicely appointed rooms, welcoming lobby - bad things: horrible hallways, soda machine not working, club lounge awful not inviting, dirty towel left in bathroom.
December 28, 2013
Rated 4.0 out of 5.0 by ALZ44 Everything good.........
Overall everything went very well. Staff was EXCELLENT.....friendly,courteous,and knowledgable.
Only thing lacking was no refridgerator or microwave.....but I understand these will start being available next year (2014). they do have portable fridges available if asked for so that is kind of a toss up for now. If I were staying longer the fridge would be a MUST.
Room was very nicely appointed although I would have prefered a king bed instead of a queen but I may not have made that request in advance.
December 22, 2013
Rated 4.0 out of 5.0 by Oheyheatha Great Place to Stay
Was pretty great except our room was two stories above the ballroom. We could hear the wedding reception the entire time. Overall it was very enjoyable!
December 11, 2013
Rated 4.0 out of 5.0 by John37678 Airport pick up
I booked a room because I had to pick up my spouse from a red eye flight. The bed was comfortable, everything was clean but the breakfast was very good considering it was a Buffett style breakfasts. I recommend this hotel for short stays because it is centrally located to penn square mall and quail springs mall just a few minutes from each other as well as restaurants.
December 4, 2013
Rated 3.0 out of 5.0 by Icesicle09 2nd time here!!
As usual the staff and the bartender was super nice!! A big cold front came through the day before and when it was 28'f outside, our room was 66'!!!!! Went down and told the staff, they said that they would send Alex up to look at it, came back it was the same. We got in the bathroom with the hot water running to warm up. Other than that-bed and pillows were amazing! I'm hoping that was a one time fluke
November 26, 2013
Rated 5.0 out of 5.0 by Loretta87 Great hotel!
I was in OKC for a medical conference and stayed at Crowne Plaza Hotel simply because that was where the conference was being held, it was convenient. The staff was wonderful. They made sure my stay was pleasant. If I am ever back in OKC and need a hotel, Crowne Plaza is definitely the one I'll stay at!
November 26, 2013
Rated 4.0 out of 5.0 by EddieT Spacious room and good recognition for Platinum members
I only stayed overnight at this hotel. Staff was courteous and friendly. The room was spacious and had all the required necessities. I was offered complimentary breakfast, which was ok.
November 18, 2013
Rated 5.0 out of 5.0 by Alanw1350 Crowne Plaza - OKC
It was the prefect hotel stay. Everything was GREAT.
November 18, 2013
Rated 5.0 out of 5.0 by lovinlife39 great place for a romantic night away!
Bed was amazing, view was great! Shower was great too! The only thing that I wish could of been different was the temperature-it was either too hot or too cold. But still was totally okay regardless! Will be coming back soon!
November 15, 2013
Rated 3.0 out of 5.0 by ajashmommy My stay was JUST okay
When staying at a Crowne Plaza I would expect to have a refrigerator and microwave in my room. Also, the hot tub was open but broke or inoperative. When I go to any hotel one of the perks I look for is a hot tub to assist in relaxation a broken one doesn't assist in this need/want. The staff were very sweet specifically Jennifer and Shea. The female bartender was great at coverage but there was a bartender Roy that seemed overwhelmed very easily, not what I'd expect out of a Crowne Plaza. Jessica and Heather in Sales were also very accommodating
November 13, 2013
Rated 5.0 out of 5.0 by ProfessorG First Timer
Have stayed at other IHG properties and would not hesitate to return to this one. Neat, clean, comfortable, and an excellent breakfast buffet.
November 5, 2013
Rated 4.0 out of 5.0 by Pamie Service was great
Staff very friendly and helpful. The room was comfortable and what you would expect from Crown Plaza.
November 4, 2013
Rated 5.0 out of 5.0 by Draco6096 Ozzy
I have a great stay at the Crowne Plaza OKC every time I am there . The rooms are comfortable, the property is well maintained , the property is clean , the food is always good and the atmosphere welcoming . The staff is excellent. Especially the desk which is always important as they are the first and last to be contacted .
Great job ...
October 26, 2013
Rated 4.0 out of 5.0 by ForPetesSake Good choice for Business Traveler
I wanted to like this property more then I do. All catagories are solid, but mentally it's hard to overcome the fact it's an older location, although in a great location in Northwest OKC.
Rooms are nicely updated, and what does standout are the "infinity windows" - where the entire wall is a window for a unique view. Rooms may be somewhat smaller, but as a lone traveler, I didn't notice.
The TempleSpa bathroom products are outstanding. Highly recommend either using or taking home with you - especially, the Relaxation Kit on the bed. I'm a man, and this is a little foo-foo, but it is a very nice touch.
The fitness center is okay to above average with cardio, freeweights and machines. However, if there are more then three people in there, chances are you will be waiting and may want to look for a gym. I don't believe they have any agreement/relationship with one nearby.
Finally, when parking, be sure to avoid the tempation to park under the trees closest to the hotel. In the morning, your blue car will be white with bird leftovers. There are literally hundreds nesting in the trees.
October 21, 2013
Rated 4.0 out of 5.0 by NaeNae Great Front Desk
Upon my arrival I was greeted with a lovely smile from the front desk. I totally apologize I forgot the young lady name, however, i know she was a new employee.. She defintely embodied personal skills and was very cordial and professional. She was worth the entire trip.. I wish all hotel employees were as posed as she was.. You have a Jewel on your staff/team!!!!
This was my first encounter staying at a Crowne, typically I stay at a different hotel chain,but all the hotels were booked in your area and I decided to try this hotel and honestly I was very pleased with my experience.. Thank you for the kind hospitality!
This is not a complaint, but a concern: The temperature of the room did not function correctly. Unfortunately a cold front came unexpectly and the theromosat didnt work, therefore the room never got warm.. :( But not enough to cause me not to experience this hotel again. :)
I took advantage of the fitness centercand several of the machines did not work, nor did the displays..
October 20, 2013
Rated 4.0 out of 5.0 by fent night
will be going back, food a little pricey, but good, pretty good lounge to, bar tender was very friendly
October 17, 2013
Rated 4.0 out of 5.0 by buzz66 great value
hotel is a great value with very nice rooms. also good location, close to all points of interest
October 17, 2013
Rated 5.0 out of 5.0 by JVP4200 Fun experience in OKC
We had a great trip to OKC for our high school reunion from Clovis NM, as a destination reunion in OKC. The hotel staff was excellent in making our visit an enjoyable experience.
October 16, 2013
Rated 4.0 out of 5.0 by Solitaire1 Great Time
Excellent staff. I was a little disappointed in the size and comforts of the rooms. Hotel getting a little old. But the staff makes up for it! EVERYONE was there to help! From the front desk to the smiles of the maid i met in the hall the next morning. Restaurant was way above average. We had a large group in for a meeting and everyone had a pleasant time. Thanks again.
October 14, 2013
Rated 3.0 out of 5.0 by atemple Crowne Plaza
Nice hotel with convienant location. There was no hot water which was a problem.
October 14, 2013
Rated 4.0 out of 5.0 by GsGood Excellent customer service, food, and atrium/bar ambiance.
The initial check in area and atrium/bar area are well done. Comfy couches and cozy nooks for a variety of guest needs surround a lovely rock water wall. This gave us a wonderful place to relax with a drink and some delicious Tiger shrimp cocktail, filet minion done almost perfectly, and after a food coma, some delicious desserts! Kudos go to the staff and chef! Thanks go to the general manager for the recognition.
Hopefully the rooms will be getting renovated as nicely as the entrance and atrium. I was only disappointed in the smell of the room, however I did not complain as it was a bit late. I also didn't receive room upgrade that I'm used to, but the manager ensured my package includes enough comps to make up for it. I'm good with, yes, I'd recommend it..... When the rules are finished-our redone, it will be a lovely stop over spot.
*add a Spa and it would be a great relaxing destination as well*
October 12, 2013
Rated 3.0 out of 5.0 by RodFrank Crowne Plaza OKC - October 2013
I stayed at this hotel recently for a wedding that I was in town for, which was recommended by the bride & groom. The hotel was conveniently located not too far from the airport or the venue where the wedding took placepl plus there were restaurants close by too. When we arrived the power was out at the hotel as well as the entire block so that delayed our check-in a few hours. Also our room was not the tidiest, there was hair in the bathroom shower, on the toilet, as well as on some of the towels that were in the room. Besides the delayed check-in and the cleanliness of the room, the stay here was just okay. Would have appreciated more than an apology for the power outage but its understandable I guess.
October 10, 2013
Rated 5.0 out of 5.0 by js68 staf
MY STAY WAS EXCELLENT, THE STAFF WAS GREAT. A GIRL AT THE FRONT DESK WAS SO HELPFUL NAME LOGAN YOU NEED 10 OF HER MADE MY WEEKEND SO GREAT.
THANK YOU AGAIN
September 25, 2013
Rated 5.0 out of 5.0 by Msmedi8tor Always a step above the rest!
Every time I stay here is better than the last time! Great staff and wonderful atmosphere. The rooms are quiet so you'll never hear any outside noise. If a peaceful rest and a comfortable stay at a great value is what you want and need, then this is your place to stay in Oklahoma City.
September 8, 2013
Rated 2.0 out of 5.0 by Travel24701 Never hold a Conference Here!
I held a conference/seminar at this hotel last week. The sleep room and related accomodations were what was expected of any Crowne quality hotel, but the banquet coordinator and seminar setup was horrendous! We were contracted to be in a large conference room on the lower level of the hotel, which was a perfect size for our function and was in our contract (I showed a copy to the banquet manager). A larger group rented the room next to us, and requested that our contracted room be used for their lunch buffet. Banquets proceeded to move our function into the back of the cafeteria/restaurant, unbeknownst to us. The room we were moved to was approximately the size of a large sleep room, and in absolutely no fashion would hold 20 people and 6 extra tables of supplies which were required for the course. I spoke with the banquet manager, who stated that she "could put us wherever she wanted us", and we had to make it work. We went ahead and set up the seminar the evening before as usual, and when we returned the next morning, everything had been moved out of the conference room. Space does not allow for a full description of the mess and drama which was associated with trying to host a course at this hotel. Long story short, neither I nor my company will EVER hold a seminar or conference at this hotel again. I teach seminars all over the country, and this was the WORST experience I've ever had!
August 28, 2013
Rated 5.0 out of 5.0 by Sayra44 A spectacular place to stay in Oklahoma City!
The staff and service at the Crowne Plaza Oklahoma City surpasses that of any hotel I have stayed at. A very clean and well maintained hotel. Kudos to everyone I came in contact with.
August 26, 2013
Rated 2.0 out of 5.0 by Unimpressed123 Not a great 1st experience
Stayed at Crowne Plaza for a sporting event last weekend. We chose the double-bed option. There was no fridge (which was hard, since we had snacks and water bottles that we then had to keep on ice instead.) There was no microwave. Our room was right by the ice machine and elevator, so it was constantly loud. The stopper in the sink did not work. The beds weren't even queen size, and were hard as a rock. There were no towels by the pool (had to ask them to replenish.) I'd say overall, not a very good impression. Even at a group rate, we still paid more than most hotels we've used for previous trips, though there was FAR less offered. The only compliment I have is that the group breakfast provided was excellent.
August 22, 2013
Rated 3.0 out of 5.0 by ARod2123 Good from far but far from good
You can tell from just walking in this Hotel, that once, a lonnnng time ago it was a great Hotel. Now its just very out dated. Even the elevators are very very small and uncomfortable when 4 or more people are in it at a time. The Rooms are very clean and nice updated furniture but no mini fridge. bathrooms are somewhat updated but very small. The sprinklers for fire emergencies are very low, I hit one on accident taking off a shirt and thanked my lucky stars I didn't break it and created a huge mess. The Staff is very nice from beginning to end had no bad marks of the staff, very helpful, fast and actually knew what they were doing. Pool area is nice, lots of chairs and pretty good sized pool. Hot Tub was a little out dated and small and jets don't work. I used my reward points to stay here so I cant complain to much but next time I use my reward points I will be staying at the Holiday Inn Express. Its less fancy but from my experience a lot more updated, free breakfast and a mini fridge.
August 21, 2013