Rated 4.5 out of 5 by 251
Rated 5.0 out of 5.0 Nice Hotel to stay
Muy bien ubicado, el gym esta oculto pero esta ok, las puertas de acceso laterales estan siempre abiertas sin seguro, cualquiera puede entrar con malas intenciones.
Se escucha la pisadas cuando se camina por la habitacion, se siente que tiembla pero es normal por el tipo de construccion.
Por le general muy buen hotel.
November 24, 2015
Rated 4.0 out of 5.0 by justme985 Small things add up
My only comments are fairly small things but your hotels all do the same things.
I suggest that you put the butter out so it's not frozen hard to a point you can't even put it on anything.
I realize you are trying to conserve and not leave it out too long, but there's got to be a better middle ground.
Get plastic ware that is at least worth using. The plastic knives won't even cut a pancake, much less spread frozen butter.
Have regular bread available. Not just grainy oat bread.
At all your locations. Slow down at check in and make the room keys for the number of nights a guest is staying. Time and time again have to take the elevator back down get a key redone after waiting for someone to get freed up to do it the go back upstairs and get in room. Once in a while I understand, but every time I have stayed multiple nights lately, Ft Lauderdale, Pensacola, Olathe all have same problem.
While I'm at it the rewards program is way too difficult to use. I should be able to use the points by talking to the Hotel, not hang up and have to call an 800 number with foreign accented phone people to book a room.
November 19, 2015
Rated 5.0 out of 5.0 by JD_22 Great stay
Very possibly the nicest IHG hotel I've stayed in, wonderful stay, very clean.
November 17, 2015