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Rated 4.3 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by great service cant remember his name but when we asked him for a nice place to eat, he even called to confirm their business hours... May 21, 2014
Rated 4.0 out of 5.0 by Great Place to stay. Only 1 negative Our hotel stay (5/9 - 5/11) was wonderful! The room was the nicest hotel room we have had so far at a Holiday Inn Express. The breakfast was good. Our only complaint was that the pool was not open and green. If the pool had been operational this stay would have been ideal. May 14, 2014
Rated 5.0 out of 5.0 by Exceptional Housekeeping and Cleanliness I was very impressed with the warmth, colorful appearance of the hotel setting. I knew that my hotel choice was the right one when I walked into the lobby and there was the fresh, crisp smell of clean linen! The bed and room temperature was comfortable. Overall, experience was outstanding from the Check-in staff, housekeeping service, breakfast bar, to the point of check-out. Kudos to the Olive Branch Staff!!! I look forward to staying at this hotel when I am in this area again. Thank you all. April 30, 2014
Rated 4.0 out of 5.0 by Great Experience! We really enjoyed our stay in Olive Branch. Great staff! Great breakfast with great service. Great value! April 24, 2014
Rated 4.0 out of 5.0 by Elevator I have stayed in your hotel a few times now on march 27th and April 10th both times I have been stuck in the elevator at 4:00am. I have an early flight thus the early departure from the hotel. First excuse was they had the fire trucks there at 1:00am this last excuse was they have had the people in to look at the elevator and can't find the problem. If you want my continued busines please fix the elevator. I will be back April 24th for another stay. April 14, 2014
Rated 5.0 out of 5.0 by Great location We were in the area to visit Graceland and picked this location as it is close (approx. 15 miles) and yet is away from the busy Memphis area. A very nice hotel and the personnel are very helpful. April 14, 2014
Rated 5.0 out of 5.0 by Great experience!! First time we had stayed there and will certainly do so again! Room was clean, beds really comfortable, and was very quiet. Keep up the good work! April 10, 2014
Rated 5.0 out of 5.0 by Great overnight stay on the way to Spring Break My family and I were on our way to Spring Break and stopped at this hotel for a quick sleep. We arrived at midnight and I was worried we'd get the last pick of rooms. I'm not sure why, but we actually ended up with an upgrade to a suite. Bonus! The room was comfortable, clean and appeared to have been recently remodeled (as I think the entire hotel might have been). Breakfast the next morning was packed, and the person working did her best to keep up. However, we had to ask for a few things to be refilled, which she did quickly and professionally. Since we were traveling down I-55, this hotel was a little out of the way, but probably worth the extra drive considering the price and cleanliness. I'd definitely stay here again! April 3, 2014
Rated 1.0 out of 5.0 by Disappointed on this return visit! I have stayed at and enjoyed this hotel before. But ..... Booked my hotel online and arrived around 10pm. When I was checking in the rate was not the same as confirmed in my email confirmation. I thought I corrected it with the front desk staff and then circled and signed the rate. THEN, I was informed that the elevator was out (apparently for several days.) and I had to make several trips up/down stairs that night! At checkout the next morning, I had to spend over an hour to get the rate adjusted (waiting for approval from the GM who was not on the property) that I thought we corrected the night before. I could see myself returning if they take care of their front office and make sure they communicate any serious maintenance issues before a guest checks in. March 21, 2014
Rated 5.0 out of 5.0 by Great Value Comfortable, clean rooms coupled with friendly staff, excellent breakfast bar and easy access to hwy make this Holiday Inn Express a great value. March 12, 2014
Rated 4.0 out of 5.0 by Great Staff Staff was pleasant and the room was clean. I would stay at this hotel again. March 11, 2014
Rated 5.0 out of 5.0 The nicest breakfast area This hotel was remodeled and the breakfast area is the nicest I've seen in a long time. March 9, 2014
Rated 5.0 out of 5.0 by Overall Excellent Experience We are sold on Holiday Inn Express overnight stays while traveling. We could not have had a better experience at Olive Branch. From the time we called to see if there was a vacant room with a king bed, to our arrival to friendly helpful faces, to help with ideas for dinner, to relaxation in a clean, comfortable room (and the highlight was the bed and pillows) to our breakfast and was all first class. Thank you. March 8, 2014
Rated 5.0 out of 5.0 by My Go To Hotel I always stay in this hotel when I come to the Memphis area on business. Close to Memphis but not in the busy downtown area. March 8, 2014
Rated 5.0 out of 5.0 by Excellent hotel Great room, great service! This hotel is very clean and the service is very friendly. February 24, 2014
Rated 5.0 out of 5.0 by Good value and interesting decor. Comfortable room, although the décor was different than most Holiday Inn Express locations. Overall a very nice stay on our trip back up north. January 28, 2014
Rated 5.0 out of 5.0 by Excellent Stay! Love love loved this location! Will certainly stay again in the future when I'm in the area for work. Keep up the great work everyone! My stay was awesome! January 28, 2014
Rated 5.0 out of 5.0 by Great front desk personel I would highly recommend this place the staff are very friendly and courteous. January 28, 2014
Rated 5.0 out of 5.0 by Great experience! We stopped there coming home from Pasadena, CA.. The desk clerk was very nice and made us feel welcome. He told us to make sure we got snacks and chili which was being offered at 6 PM. This was very nice to have after traveling all day in cold, icy weather. The rooms were very clean and I thought it was a new hotel. The morning clerk told me it was twelve years old. They had done remodeling in the past year. It was a very good experience staying at this hotel. I would highly recommend it to other travelers. January 16, 2014
Rated 5.0 out of 5.0 by WOW!!! What a great room and value! :) All I can say is that I will be staying here when in Olive Branch! I booked the Larger Suite with King Bed and it was already a great price. However; when I got there I got the best price on this room and it was about $50 less! The room was fantastic, staff very outgoing, clean and quite surroundings. The room had a 46 inch television and bottle water in the refrigerator. Amazing! Thank you Holiday Inn Express for the Perfect 5 star stay! I will be back again! January 11, 2014
Rated 3.0 out of 5.0 by Breakfast a waste of time First of all, the rooms are very small and crowded. Appears to be a cheaper converted hotel with tacky carpet and furnishings. The breakfast was not ready 10 minutes after the start time and I had to go get the person fixing the breakfast. The items were limited and not the usual Holiday Inn Express items. For the meat they had very thin sliced, extremely salty, cheap, canadian bacon. The usual sweet rolls were there but were cold and not many. They had cheap, pre-packaged sweet rolls. Biscuits and gravy were there, and the pancake maker. Juices and coffee were available. Tables were wobbly which caused spilling of our drinks and hot coffee all over the place. Not a good experience. It is obvious the place is cutting all corners possible. January 9, 2014
Rated 5.0 out of 5.0 by Vacation The room and service was wonderful we where traveling through from a road trip from the east coast and picked this hotel which was a lot out the way the service was wonderful they guy at the front desk was awesome he called us after we got up the room and made sure we where fine which I like the holiday inn I've been in never did that I glad he told me prior to that because I wouldn't have answered the phone! Lol but over all we enjoyed and plan to see their again when we visit in inlaws in Mississippi!;) January 4, 2014
Rated 5.0 out of 5.0 by Excellent, Excellent!!! This is by far the best Holiday Inn Express that we have ever stayed in. We always stay at Holiday Express hotels but this one is awesome. Every detail of the rooms, hallways, entrance and Breakfast area is of high quality, cleanliness and service to the customers. They definitely know how to go beyond the standard Holiday Inn Express. We highly will recommend this property and will definitely stay there again. Thank you to the Mgmt.!! December 30, 2013
Rated 4.0 out of 5.0 by Very nice & clean room. Overall very comfortable & clean room. Great breakfast. Major problem with my reservation, if new staff training someone they need to check on their accuracy. November 29, 2013
Rated 5.0 out of 5.0 by GREAT MOTEL w/COMFORTABLE BEDS & EXCEPTIONAL STAFF We would highly recommend this motel and will stay here again. The staff was very professional and friendly. The rooms appeared to have been renovated and were very nicely decorated and clean. The bed & pillows were very comfortable, something you don't always find in motels. The value for this room was exceptional. The breakfast was also very good, but, one morning the sausage had been kept under the heat lamp a little too long. Other than that everything was good. The breakfast area was kept clean at all times. November 20, 2013
Rated 4.0 out of 5.0 by Good night sleep Stayed for a few nights while on the road with work. Area is nice, a little off the beating path. Quite here. November 18, 2013
Rated 1.0 out of 5.0 by worst staff. worst experience Worst staff I have ever experienced. Holiday Inn should be embarrassed for having its brand on this hotel and staff. November 5, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable Had a wonderful stay!!!! Our TV broke the second day and they offered to move us right away, but we declined since we were not going to be in the room much! Great customer service!! October 23, 2013
Rated 5.0 out of 5.0 by Extremely Clean, front desk is so friendly! The morning breakfast has good variety. The cinnamon rolls are the best. Nice clean bathroom too. The housekeepers are so friendly too! We stayed at this location to attend an Ole Miss football game and it was an easy hour drive to campus. October 23, 2013
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