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Rated 4.5 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by A restful holiday Stayed 3 nights and all were peaceful. Quiet rooms with comfortable beds. A hot breakfast included in the morning and a newspaper. Tea and Coffee available 24/7 was a refreshing treat. Need a lighted makeup mirror or a brighter entry light. The only mirror you can get close to without getting wet is in the entry way which needed more light for makeup application. We truly enjoyed our stay and will return. April 25, 2016
Rated 1.0 out of 5.0 by Horrible. Will not be going back. We stayed at this hotel due to we came into town for a wedding. Initially we thought this would be a great stay until it was time to shower. There was hair on the floors and in the shower. I called front desk in regards to the tub. She asked if we wanted to be upgraded. I asked if she could just have someone to just clean the tub, since housekeeping was right outside the door. By this time, I'm becoming later and later and I was serving as matron for my sister's wedding. Finally it is cleaned. So I turn on the tub and get in only to find that the water won't drain out. Water ran up towards my knees. I had to stay in so I wouldn't miss the wedding. After getting out, I called front desk again to complain and request cancellation of the next night stay. They told me to call the third party agency in which I paid for the room through. I called and it was canceled. However due to the time we had left before the wedding we called front desk again to request some type of accommodation so my husband could shower. They told me that the reservation had been cancelled and it could not be reinstated. But that the GM would take care of us for the inconvenience, according to the front desk employee. I left and went to the wedding after they said they were moving us to another room. My husband stated that the first room he was taken to was dirty with beds undone and had a housekeeper sitting down eating in it. He went back to the front desk. That's when they upgraded us to the Suite. There's were drops of a bluish purplish substance on the comforter that appeared to be dried blood. This was a horrible experience. April 21, 2016
Rated 5.0 out of 5.0 by Great staff Was a nice change to get a phone call on the room phone from the hotel staff informing me that my son had left the door open to our vehicle. It was greatly appreciated. April 20, 2016
Rated 5.0 out of 5.0 by Great Stay...Highly Recommend! Friendly Staff! Great breakfast. Clean rooms. Beds were a little tough for my liking but not too bad. Overall a good hotel to stay! April 19, 2016
Rated 5.0 out of 5.0 by Friendly Staff The entire staff was friendly and would always greet me with a smile. April 18, 2016
Rated 5.0 out of 5.0 by Great one night stay Staff very friendly willing to go the extra step to provide good customer service. Beds are decent and noise level was not a problem April 13, 2016
Rated 5.0 out of 5.0 by Trip to St. Louis This was a great place to stay on our way home from St. Louis after stopping in Memphis for dinner at Central BBQ. The staff were outstanding in the way that we were welcomed throughout our stay. Everyone from the front desk staff to the breakfast and cleaning staff were friendly and helpful. We will certainly return here on future trips to visit with family. April 13, 2016
Rated 4.0 out of 5.0 by Overall great value The staff was very accommodating, and the facility as a whole was great. The location is perfect, as the area around the hotel was fairly quiet. The only issues I encountered were the internet (kept having to log into the wifi) and the bathroom (hair in shower and on wall upon arrival). Other than those issues, my family and I could not have asked for more. April 13, 2016
  • 2016-04-28 T13:03:47.288-05:00
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