Rated 4.3 out of 5 by 368
Rated 3.0 out of 5.0 by Lynn1414 Good location
Although the Hotel is non smoking, many guests smoke outside the front door, even though there is a designated smoking area in the back. Cigarette smoke came through our air conditioning vent as our room was in the front of the hotel. Room and bed were comfortable, breakfast great especially with the pancake maker.
June 14, 2016
Rated 4.0 out of 5.0 by JandTMoore Good Location
We stayed here to be able to access a local hospital for a visit and then take in a few places for a quick family get-away. The location was ideal for this purpose. We could get downtown quickly and then to shopping to the west if needed efficiently. The staff was friendly and welcoming. My only complaint was accessing the hotel from West Dodge Street from the West. Overall, the hotel staff was nice and the experience was good in terms of friendliness, location and cleanliness.
June 12, 2016
Rated 4.0 out of 5.0 by DrSayus Good Hotel
Nice, clean, simple, good breakfast, good internet
June 10, 2016
Rated 5.0 out of 5.0 by Schnaps Warm and accommodating hotel
Enjoyed my stay at this facility. Although an old facility, it was updated and modernized and very comfortable.
June 9, 2016
Rated 5.0 out of 5.0 by checkerboardgirl Great service
The staff was very friendly. The rooms were very nice and comfortable. I like having a second sink outside of the bathroom, so both of us can use the sinks at the same time.
June 1, 2016
Rated 1.0 out of 5.0 by Overtime12 3rd time I have stayed here and I won't return.
First stay was pretty decent, after my second stay here I contacted the Management and never heard back from them on my concerns.
Today at the end of my third stay I have decided to not come back here.
First thing this morning while stopping to grab a glass of juice just before breakfast was to start I was yelled at for coming into the breakfast area. It was 6:25, breakfast was to start at 6:30. Ok, sorry to "get in the way" and come in early.
I made a reservation for two nights, but just before noon I returned to my hotel because I had finished my work early. I get back to the hotel all of the staff is eating lunch. They are not finished cleaning rooms on my floor. I go down to check out and they said I had to pay for the second night since I was past the checkout time.
I mentioned that I was a Spire member and I have always been granted a late check out when my plans had changed and they were not done cleaning rooms yet. Nope, they refused to grant me a checkout and were going to charge a second night.
I have on numerous times in my travels gone back and checked out after noon and before 2pm and allowed a late check out. I will have to return to the Omaha area on a regular basis and I will not have a problem staying somewhere else other than this property.
June 1, 2016
Rated 5.0 out of 5.0 by heimerman great service
Had an early Baseball game on Sunday morning before breakfast was served and they made to go breakfast bags for our boys
May 31, 2016
Rated 5.0 out of 5.0 by Susie162 Room was great, bed was comfortable. Great breakfast.
Room was great, bed was comfortable. Great breakfast. Enjoyed the indoor pool and Jacuzzi with our grandkids. The staff was extremely courteous, friendly, and helpful.
May 25, 2016