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Rated 4.1 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by GREAT SERVICE AND LOVELY ROOM Everything was working well and the breakfast was super good. If I have to complain about one thing is the pool is only 4 ft. deep but other than that it was a great stay. September 4, 2014
Rated 1.0 out of 5.0 by Will not stay here again Toilet not bolted to the floor which caused the room to smell of sewage, AC did not work and the location of the hotel was very questionable. When I told staff about the issues they did nothing. The restaurant in front of the hotel did not help with the overall experience. August 28, 2014
Rated 5.0 out of 5.0 by Overall great experience fourth time to stay at this location. as before, thoroughly enjoyed my stay. finally, remembered to bring my swim suit and enjoy the pool and hot tub. as usual, staff was friendly and efficient. next time, may even use the gym equipment. August 26, 2014
Rated 5.0 out of 5.0 by Great place to stay I have stayed at this Hotel many times and have yet to find anything to complain about. August 24, 2014
Rated 3.0 out of 5.0 by Choose another hotel If you want to get a good nights sleep, choose a hotel that has been recently built - not updated. Walls are paper thin. August 23, 2014
Rated 5.0 out of 5.0 by Great Staff These people are always so up beat and wanting to be sure all my needs are taken care. Always making me feel at home! August 23, 2014
Rated 5.0 out of 5.0 by Great Stay Staff was great and easy to work with. We found the room clean and up to date. The breakfast was very good and a great way to start the day. August 21, 2014
Rated 4.0 out of 5.0 by Great Location/Excellent Service Reason for my stay was not a pleasant one, as it was for a funeral. Location was perfect for everywhere I needed to be over 3 days. TJ, the asst. manger was very professional and friendly. Many other staff members were friendly as well. The women who refreshed and cleaned the breakfast area were very pleasant every morning and did a very nice job. August 20, 2014
Rated 5.0 out of 5.0 by Change of Hotels We made a mistake and did not originally book our stay at an IHG property. Our initial hotel in Omaha was horrible (filthy and worn out) and we found ourselves looking for a new place to stay the next day. The Holiday Inn Express had a clean comfortable room that we were able to relax and work in for the remainder of our time in Omaha. The staff was courteous, and attentive. The morning breakfast was hot and delicious with a very good selection of items. The only negative was that the pool was due for a cleaning, however, the water was warm and comfortable. We will definitely stay here again when in Omaha. August 19, 2014
Rated 5.0 out of 5.0 by hi The only trouble I have is making reservation; often, I can't understand the operator. August 19, 2014
Rated 5.0 out of 5.0 by Very Consistent Have stayed at this Holiday Inn Express a number of times. The service and atmosphere are great. August 16, 2014
Rated 2.0 out of 5.0 by Meh Average to below-average experience; room cleanliness below average. August 15, 2014
Rated 5.0 out of 5.0 by Exceptional Service and accomodating to large groups We truly appreciate the extra attention and support provided by the staff for our soccer team's families! You made the weekend enjoyable and one that our families hope to build on. Thanks! August 14, 2014
Rated 4.0 out of 5.0 by sweet dreams in comfort Our week long vacation was just what we needed. Our granddaughters enjoyed the pool and breakfast. Our week stay was better with you all. Thank you from all of us..we'll be back. We all enjoyed the turkeys. The kids couldn't wait to see them cwhat a hoot! August 13, 2014
Rated 4.0 out of 5.0 by Great Choice Our room was very nice (2 Queen bed/suite). We had 4 adults and 2 children for an overnight in Omaha. The room was clean and had enough space for all of us, the bathroom is a little small but worked out. Pool and hot tub were wonderful. We are planning a trip for next year and will stay here again! Great choice for the money and location. August 8, 2014
Rated 5.0 out of 5.0 by nice rooms Room was clean and comfortable. Children loved the pool area. August 8, 2014
Rated 5.0 out of 5.0 by Good hotel for a difficult trip. My family was in town for our grandson who was at the hospital. Our stay was cut short when he passed. However, the hotel staff was very kind and understanding during this difficult time and we appreciate their efforts very much. Next time we're in Omaha, we will definitely be staying here. August 8, 2014
Rated 4.0 out of 5.0 by Outstanding Front Desk Staff I was visiting Thursday July 31st and checked out the next day. I sat in the lobby doing some work on my laptop for about 3 hours from 7PM to 10PM. The young gentlemen did an outstanding job serving all the guests during that time. I don't know his name. He was polite, accommodating, knowledgeable about the area including restaurants and site-seeing. He knew about all the Holiday Inn policies and explained everything clearly. There are were several customers that were difficult to deal with and he did amazing job diffusing the situation and helping them resolve their issues. There were drop-in customers that were surprised by the high price and he pitched a great overview of the hotel and he ended up wining their business. Holiday Inn has definitely sold more rooms because they had him at the front desk. I travel on a regular bases and have encountered more hotel staff than I care to mention but this guy definitely impressed me. Please feel free to contact me for more information. August 4, 2014
Rated 5.0 out of 5.0 by great service When we first arrived the front desk lady was rude. Then I asked to speak with a manager. T J was very nice and got us the room we had booked. We stayed 5 days and it was great!! We came back two weeks later and stayed 2 nights. That stay was also great!! Thank you T J, you ROCK!!!!! We normally dont stay in this brand of hotel, but glad we did. August 3, 2014
Rated 3.0 out of 5.0 by off beaten path Hotel parking lot was hard to get into; you don't understand the second entryway is for the hotel and you don't have to go through the restaurant parking lot. it looked not a great area to stay. the sirens going by were frequent. had to use a paperclip to hold the blinds shut to have room completely dark. yes the room is updated but the building is dated. August 3, 2014
Rated 4.0 out of 5.0 by SOFA CAMA MUY INCOMODO Todo los servicion son buenos, la atencion del personal Excelente, La habitacion esta aceptable, solamente el sofa-cama es muy INCOMOdo para dormir, deberian de cambiar el tipo de colchoneta que tiene en ellos, es muy incomodo. July 31, 2014
Rated 3.0 out of 5.0 by Breakfast & Wi-Fi? The breakfast was poorly operated. Every day from 7:00-7:30 they were out of most items. The famous cinnamon rolls were undercooked and hard. Milk was often form a quart jug and not individual cartons. Wi-Fi was strong and fast but throttled badly: I could not access a 10 MB file as the Wi-Fi kept stopping the download after 7 MBs. Luckily I noticed the data port on the wall and it was still active and this solved the download issue. July 28, 2014
Rated 5.0 out of 5.0 My Stay at HIE Everything was outstanding. The staff was excellent. The facility was clean and well maintained. Pets are allowed at this location. I do not have a pet. But I have never been inconvenienced or seen any wear and tear on the property caused by pets. Allowing pets at this location has never caused any problems for me. I think you should continue to allow pets. July 25, 2014
Rated 4.0 out of 5.0 by Great Stay Good room and Great Staff. very Comfortable stay.The only thing I would otherwise comment on is..... When the staff leaves the outside door open in the pool area please please please check the pool for bugs in the water and bees flying around. July 20, 2014
Rated 5.0 out of 5.0 by Enjoyable Experience What a hotel should be. Clean comfortable. Staff very nice. Rooms comfortable and very clean and quiet. This hotel is of the standard you would expect from Holiday Inn's traditional reputation. Thank you for a nice experience. We recommend this hotel. July 19, 2014
Rated 4.0 out of 5.0 by Great place to stay, just make sure you're not next to the ice machine. The hotel was easy to find, the parking lot was brightly lit and safe. Everything looked really nice and welcoming. The room was clean and well decorated. Could have used a bathroom vent. Seemed like the hotel was full that night but for the most part, the guests respected the quiet hours posted. Unfortunately our room was right next to the ice machine and it seemed like it went off every 20 minutes. I wish I had noticed that when we checked in and asked for a room change. July 15, 2014
Rated 2.0 out of 5.0 by Definitely not for the business professional. When the internet doesn't work and there are no alternatives, it really is not the place to stay. Second time I have had this issue. Sink did not drain. (HUGE pet peeve of mine.) Probably my last time. July 13, 2014
Rated 5.0 out of 5.0 by Nice hotel. We left another hotel because it did not meet our needs. The staff was very helpful in finding us the three rooms we needed at short notice. My grandchildren loved the pool area and we had a fun family stay at this hotel. Rooms were clean and comfortable. July 10, 2014
Rated 4.0 out of 5.0 by Good Experience My stay at the Holiday Inn was positive. It was centrally located for our purposes. There is a restaurant within walking distance which was very convenient. The only thing I can think of is the access to the parking lot from eastbound Dodge Ave. You have to go to the next light and double back in a strange manner. July 9, 2014
Rated 4.0 out of 5.0 by Great People and Great Service - Slept very good - Over all A- We really like Holiday Inn Express. At this one they just changed their policy and do not give a free bottle of water to Rewards Customers, unless there are at the TOP. This was a great feature for tired guests arriving. The hotel was very good and very accommodating for our Doctor Visit. It was a little difficult to find but well worth the stay. Victor at the Desk and other staff members were very friendly and helpful. I liked their choice of pillows for the bed. One wish would be that you could turn the air conditioner fan on and let it run, instead of it just kicking on and off. Other Holiday Inn Express had this feature. There are plenty of places to order food and have delivered, if you so desire. A- Overall July 6, 2014
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