Rated 3.1 out of 5 by 69
Rated 4.0 out of 5.0 by collegestudent mom Not the best, but not the worst
Not sure why some reviews are uber-critical of this Holiday Inn Express. The elevator carpet was a bit dirty and our room air conditioner was a little noisy the first night, but overall this was a decent place to stay. The breakfast area was a little crowded for the weekend and the pancake maker was on the fritz - and maintenance should have waited until "after hours" to try and repair as their presence clogged up the aisle for guests trying to eat but overall selection was good. The hotel does look a bit "tired" and worn down but if updated as descriptions indicate is on the horizon this would be a repeat choice for us. Front desk staff was superior and at check-in we were immediately told that our rewards membership number had been looked up and points (since we had pre-paid) added to our account.
July 23, 2014
Rated 5.0 out of 5.0 by Katl Comfortable bed and good service
Elevators were hot and the carpet in the elevators were dirty. Grounds could have been kept up better.
July 17, 2014
Rated 5.0 out of 5.0 by Smui Great Overnight Stay
I booked this room for my friend and I for a short road trip to Omaha. All hotel employees were attentive and nice. I would definitely book this place next time in Omaha.
July 16, 2014
Rated 2.0 out of 5.0 by Peace68 Extremely noisy AC system
Room did not meet the standards of other Holiday Inn Express Hotel I have stayed. Noisy AC system kept waking me up every hour on the hour. Carpet on floor and curtain seem old and dusty. All the furniture, (as limited as it was) seemed to have been purchased from a hotel that had gone out of business or had update their furniture. Coffee pot in room was dirty. Why not invest in a small Keurig Coffee maker. Positives; it is easily assessable to highways and restaurants.
July 15, 2014
Rated 3.0 out of 5.0 Worn out in Omaha
Hotel is tired along with the weight equipment, pillows don't meet Holiday Inn Express Standards, just needs an update
July 14, 2014
Rated 3.0 out of 5.0 by ECole Good Location
If you are looking for a good location this is a place to consider. Its close to the Zoo, Gardens and downtown. The breakfast was really good and the nightshift was very friendly. The morning staff with the exception of the hispanic gentleman need manners. The pool area is a little too hot and uncomfortable but it was okay for my girls. The gym was a joke. Good space equipment just didn't work.
July 13, 2014
Rated 5.0 out of 5.0 Comfortable and clean
Had trouble registering my members card. We called the Customer Service line and after being on hold for ten minutes we did get the problem solved. We were surprised and disappointed to find out that only stays booked on the hotel site get points. If you book through a hotel booking service, you will not get points.
July 10, 2014
Rated 4.0 out of 5.0 by FanOfHouseMD A bit run down but clean rooms
My overall experience was good. The room was clean and beds were comfortable. The hotel was a little run down and outdated but this didn't bother me too much. I didn't use the pool due to the large number of families with kids. I kind of expected this with the new Henry Doorly Zoo Exhibits that started up that weekend. (I was there for the zoo as well.) The lobby and great room were very nice. The couch in my room had coffee stains on the arms but it didn't stop me from using it. Just typical stuff that happens at hotels. Again, it was very comfortable and I had no issues with the staff.
July 10, 2014