Rated 3.0 out of 5 by 88
Rated 3.0 out of 5.0 Average hotel
stay was ok, room was clean, however there were a few items that needed help
October 28, 2014
Rated 3.0 out of 5.0 by KSMike Needs updating now!
Cable TV not working on arrival. Maintenance checked several rooms then called provider. Working on return 3 hours later. Carpet in lobby stained, carpet in hallways (first and fourth floors) very loose and wrinkled. Need to replace all 'public' area carpeting immediately. Room smaller than most HIE. Breakfast was typical, consistent with most HIE. Desk clerk said a major renovation is coming soon - better get it done right away. Will not consider staying here again until the building has been updated.
October 21, 2014
Rated 4.0 out of 5.0 by TTJS Good Business Travel Hotel
Not on a level with large market properties like New York, LA, Chicago, Phoenix, etc. in terms of amenities; but a solid, clean hotel nonetheless.
October 20, 2014
Rated 2.0 out of 5.0 by BPR guy Tired property
Place is dog-eared and needs serious upgrading/renovation.
Lots of better choices in the area but I took a shot at the end of a long day.
October 15, 2014
Rated 2.0 out of 5.0 by bruff1313 This place needs upgraded
The TV service was very poor and it took over 5 minutes for the hot water to get warm. The breakfast food was cold and they were out of half the items. Sorry, his place needs looked at.
October 11, 2014
Rated 2.0 out of 5.0 by Business Travel 0914 Bad Customer Service
Completely disregarded my complaints about smoking in the room adjacent to mine.
October 6, 2014
Rated 5.0 out of 5.0 by COYG75 Awesome hotel in great location
Staff is courteous and the rooms are clean. One of the best locations outside of downtown Omaha to stay. Would definitely stay here again.
September 29, 2014
Rated 4.0 out of 5.0 by dctraveler123 Decent hotel, could be updated
The hotel staff is very courteous and accommodating, the breakfast was good and the breakfast staff was excellent.
The rooms need to be updated.
September 26, 2014