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Rated 3.0 out of 5 by 42 reviewers.
Rated 3.0 out of 5.0 by A few things Hello, Stayed recently at this facility due to a snow storm and inability to travel home. Thankful I could get a room last minute but a few things disappointed me. I did not feel like the bathroom appeared very clean. I was told that as a priority club member I would receive a complementary newspaper outside my door in the morning, but that did not happen. Lastly, the breakfast was not appealing at all, I felt everything looked like it had been sitting out for hours (and I had breakfast at 9am). I did not feel as though I was recognized as a rewards member like I have been at other facilities, who make it known that they are grateful for my stay. These are just little things that disappointed me. February 27, 2014
Rated 4.0 out of 5.0 by Group Stay Staff was very helpful and professional. Great option for a group staying in the Omaha area! Rooms were clean, lobby area was very conducive to relaxing and gathering our group together. February 12, 2014
Rated 1.0 out of 5.0 by not Holiday Inn standard No hair dryer TV was not delivering crisp picture needs updating to Holiday Inn status. I will not stay here again. January 18, 2014
Rated 5.0 out of 5.0 by Off of I-80 I travel a lot around the US. So I see a lot of hotel staff. For such a small staff the girls at the front desk are very beautiful and kind. They make you feel at home. With their friendly hello and welcome to the Holiday INN Express.. Thank You . January 14, 2014
Rated 5.0 out of 5.0 by Great Staff I made my reservation directly with the hotel and spoke with a Denise. She was very helpful and friendly . I checked in around 3:30 and a young lady checked me in and convinced me to join IHG rewards. I'm glad I did , normally I stay at Hilton's but I was amazingly shocked with the staff and their knowledge of the area. January 14, 2014
Rated 1.0 out of 5.0 by Bad Plumbing, no care to fix problem. Water in bathroom sink left a huge mess before I actually stayed the first night, staff stated "oh, we are still having issues with that sink?". I told them a plumber needed to fix it. I stayed the evening and guess what, the pipe was leaking water rapidly and the sink again was filled with backed up dirty water. this loud gurgling noise kept me up.... I will not stay here again. December 30, 2013
Rated 3.0 out of 5.0 by Not so good Did not get recognized for being Gold, why am I a member if there are no benefits??? I know it is just a bottle of water and a bag of chips but come on. TV satelite feed kept messing up, had to break up a gab fest at front counter to tell someone about it and got, "ok". Translation; "whatever." I get that not eveyone speaks English anymore but do I really have to listen to Spanish radio while sitting in the lounge trying to work? How about some headphones? I am bothered that some of my complaints are similar to previous reviews, are you doing anything about the problems? I don't want a canned response, if that is all I get, save it for the next person. December 16, 2013
Rated 5.0 out of 5.0 by Front desk I don't know what his name was that checked us in at the front desk on 11/29, it was kind of late but the service was great. Normally don't write reviews because the service is typically just what is expected but this guy was extremely nice and helpful. December 3, 2013
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