Rated 5.0 out of 5.0 by Rafi Had an awesome stay
It was a really clean and comfy place.. breakfast was nice. I took a double queen bed room. I wish the beds were little bigger for two people. Besides that staff was really helpful.
June 15, 2013
Rated 3.0 out of 5.0 by juinLubbock Nice staff, room awkward
The staff was very helpful. We were able to check in early. There was no refrigerator in our room, and they moved one in. Enjoyed having a sink in the room (separate from the bathroom sink). Our main issue with the room was the awkward arrangement. The place for your suitcase was on one side of the room, and the cabinet to hold hang-up clothes was on the other side. There was not enough room to walk between the king size bed and the desk if someone was sitting at the desk. The desk chair was too low and could not be raised. The sink in the bathroom did not have adequate room to put personal items, because it was a corner unit.
June 7, 2013
Rated 5.0 out of 5.0 by ancy Overall experience
The Manager was outstanding. He was most caring about our comfort.
The pullout sofa bed had not been made up and he came up personally to make it and ask if there was anything else we needed. He even deducted $30.00 from our bill.
The clerk at the desk "googled" maps for us as we were not familiar with the area.
She cared that we got to our destinations. We were in town for our brother's wake and services. Also helped us find a local Church on Easter Morning.
We are regular customers at the Holiday Inn Express, just because of what we received and we will continue to be.
Between the five of us, we had two rooms. My son and husband shared a room., while my daughter, sister-in-law and I shared another. We had comfortable beds and the bathroom was so roomy.
We will be traveling to Kaukauna, Wi. in June. Hopefully we can find a Holiday Inn Express.
April 6, 2013
Rated 2.0 out of 5.0 by businesstrav28 disappointed
The front desk staff was very good, hospitable, and nice!
But , I'm very upset with housekeeping, who threw out stuff that was not garbage. (NOR was it placed anywhere near the garbage#.
VERY Disappointed about that.
Also disappointed about the amenties in the room, specifically the microwave or lack thereof and also lack of refrigerator.
Bed was also very disappointing. #I ALWAYS stay at the Holiday Inn Express when traveling, so I know what the beds at other locations are like and this was NOT up to par at all.
April 3, 2013
Rated 1.0 out of 5.0 by Upsetbusinessman Highly Disappointed
I have stayed at many Holiday Inn's before for business and have never had a bad experience, but this hotel was awful....... I go to brush my teeth in the morning to find that the sink in the bathroom doesn't drain. After that I took a shower which by the way is so small you can barely turn around and couldn't find the towels which they keep under the sink I found and since the sink doesn't drain where does the water go.....all over the towels. What an awful experience this was trying to get ready for an early morning meeting. For the amount that you pay for a room here the accommodations should be a little better. I am requesting a refund on this room. No one should have to pay for such bad accommodations.........
February 14, 2013
Rated 3.0 out of 5.0 by Kookier Room
I was put in a room that had been smoked in. I do not like when that happens. I sign a paper that says I will not smoke in the room , but they put me in a room that had been smoked in. I expect to never have this problem.
January 28, 2013
Rated 4.0 out of 5.0 by JP79 Helpful manager
Manager was very helpful. Offered us ideas for an evening out, and we had a great time taking his advice. Thank you!
December 8, 2012
Rated 2.0 out of 5.0 by Disappointed84 Fair stay compared to other Holiday Inn Express
We were unable to get hot water running in the bathroom sink even after running for a period of time. Curtains were hanging only partially. Eggs were sitting in a milky substance with an odd flavor, sausage was pale gray in color with lack of flavor and mini muffins were very dry. Priority club member and couldn't get a paper, supposedly out and it was only 8:30 a.m. with few people there. When we asked for a comment card to fill out we were told they didn't have any and the clerk at the desk had never seen one as long as she had worked there. When she was told about the food she offered us a water bottle or candy snack to pacify us. 8:30 in the a.m. !
November 19, 2012