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Rated 4.7 out of 5 by 230 reviewers.
Rated 5.0 out of 5.0 by It was good I am pleased with my stay. My stay was good but Omaha is cold in January! March 3, 2015
Rated 5.0 out of 5.0 by Staff is some of the best in the business Hotel had a good location, it was clean, but the staff is what made the difference. I had a small issue, and it was resolved to the best of their ability, and I felt they genuinely cared that my issue got resolved. I will be back next time in Omaha. March 2, 2015
Rated 2.0 out of 5.0 by Our Stay well to start our stay off we had arrived there on a weeknight evening about 9 p.m. got ready for bed as we had to be up @ 4 a.m. At 11p.m. two dogs started barking and this went on until 12:30 a.m... Called the front desk not sure what or if something was done because it never stopped. So as to say by the time we fell asleep we only got 3 hours of sleep. Was not a good night. We did not know dogs were allowed. The following morning our child was due for surgery so we had spent 2 days in the hospital. Then we were told it would be easier if we stayed in town that night. I thought it would be easier so once again we went back to the hotel and got another room. Went and started unpacking and then discovered that the refrigerator was all frozen up with ice and there was water running out onto the wood and all over the carpet. So called the front desk. They then said that we needed to move to a different room.Went in that room completely unpacked and started getting ready to bed and getting the little one situated beings he just had surgery. Then we discovered the toilet wasn't working so called down to the front desk and a girl came up and tried to fix it. Then we had to wait 20 minutes for the maintenance kid to get there. Then he said that the toilet was just flat out broke and that we would have to use another room to shower and use the toilet through the night. That was a real hassle especially when we were having a hard enough time with the little one. So 3 times a night had to get up get dressed get the key and go to another room to use the toilet. I don't know I guess I was a little upset that there wasn't something a little more done like discount or extra points given on our IHG rewards club card. At least just something.And not quite sure if we will be staying there again or not. We would really love too as that is an area that we love to shop at and our favorite restaurant HuHot is just across the way. Will be something to think about! Also totally off subject but is the heater in your swimming pool broke?? We actually got to go swimming the first night we stayed there before surgery and it was so cold! There was actually other people that came in there to go swimming and got back out and left because it was too cold. March 1, 2015
Rated 5.0 out of 5.0 by Great place to stay. The location is great, close to restaurants and stores, close to Lifetime Fitness and they also issue complimentary passes for guests. They also have a pool which is nice. Great all-around place to stay. February 26, 2015
Rated 4.0 out of 5.0 by Standard Other than the slight smoke smell in my room, it was good. February 26, 2015
Rated 5.0 out of 5.0 by Baptisim As always our stay was fantastic. The staff are always friendly, out going and accomodating. A special thank you to the cleaning staff who handled our "special" requests with a smile. February 26, 2015
Rated 1.0 out of 5.0 by Terrible Made a reservation, had proof of conformation and when I arrived to check in they gave my room to someone else. Front desk said there's nothing he can do, we had to find new hotel to stay at. February 25, 2015
Rated 5.0 out of 5.0 by Always reliable Consistent superb performance will always get me back to this hotel when I am in town! February 25, 2015
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