Rated 4.7 out of 5 by 338
Rated 4.0 out of 5.0 by PegVP Lacking Room Service! UGH!!
Everything was great!! Until we got back to our room late in the afternoon on Saturday & the room had not been made up. Unmade bed. . . No clean towels. . .The reason we were given was that we had our do not disturb sign out. . .Which we did take off the door when we left for the day & yes it was 11:00 a.m. but the room cleaning cart was right outside our door. Really disappointed that the maid service did not look to check that we were leaving as she was in the room next to ours. On the other hand, your front desk girl offered us clean towels & sheets (but we would have had to change the bed ourselves) UGH!! We really didn't need clean sheets at all anyway, we had only been there one night. She did offer to carry it all up to the room for us, but we declined the sheets & took the replacement towels & took them to the room ourselves. She did give us compensation points & a small fee off for that night. . But that's not the point. So. . . I feel part of the room charge is for having the room made up when I return at the end of the day. . .Boo on your maid service!! Yay on your front desk help!! She's a keeper! My husband gifted me with the weekend as a birthday getaway & I had to make up the room myself. . .Seriously?
October 7, 2015
Rated 5.0 out of 5.0 by faceyman1 Friendly staff, comfortable stay
I was really impressed with this property. The room was beautiful, all of the staff very friendly and accommodating, good breakfast with excellent coffee... Overall, it was just a really great experience for someone who often travels on business and doesn't always get this nice of experience.
October 6, 2015
Rated 5.0 out of 5.0 by MB Ohio very clean and great staff
very clean, affordable, and friendly staff. Beds are very comfortable. I highly recommend this hotel.
October 5, 2015
Rated 5.0 out of 5.0 by Elizabeth 64 Comfortable
I would recommend this hotel. It had a very comfortable bed and it was clean and up to date. Its kind of tucked back but close to lots of things. Breakfast was average to good. Staff were very friendly and helpful!
September 30, 2015
Rated 5.0 out of 5.0 by Lincolnite5 Great place to stay
My wife and I have stayed at this hotel on several occasions when coming in from out of town and never been disappointed. It's about a block off Center street so it's pretty quiet. Lots of restaurants and shopping accessible on the west side of Omaha. The hotel is within walking (or biking) distance of the Zorinsky lake trail system.
September 29, 2015
Rated 3.0 out of 5.0 by SuzieQ39 Handling of stained sheets.
The staff and manager were extremely helpful, pleasant, friendly, attentive to the issue we had.
September 29, 2015
Rated 5.0 out of 5.0 by Den873 I had a nice stay in Omaha
Friendly, competent staff. Excellent breakfast. Quiet, clean room.
September 28, 2015
Rated 5.0 out of 5.0 by HammerHarry Great service and very friendly people
The service was excellent and everyone I had contact with were friendly and asking if there was anything else I needed.
September 18, 2015