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Rated 4.7 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff and great shower Best shower of any stay in recent memory. Staff was very friendly and very helpful. October 15, 2013
Rated 5.0 out of 5.0 by Hotel staff was very friendly. Rooms, pool area and breakfast area were very neat and clean The hotel property was very nice and in a great location. All amenities were very good. October 7, 2013
Rated 5.0 out of 5.0 by NIce Relaxing Stay This is a very nice hotel a little out of the way but worth it. We checked in and were told that we got a free room upgrade from a king room to a mini suite. We didn't ask questions we just said thank you, The pool needs to be warmer it was ice cold, but the hot tub was wonderful. Overall it was a very nice place to stay. October 6, 2013
Rated 4.0 out of 5.0 by Great Location King size bed seemed more like a small queen but was comfortable. Room was very nice and clean. Location was great. This was 2nd stay will come back. Wish pool was more kid friendly.. Service and employees were great. Thought stay was alittle high-- October 4, 2013
Rated 5.0 out of 5.0 by Consistenly outstanding service and attention This is our go to hotel in Omaha. Over 4 separate stays the staff have displayed the same high levels of courtesy, friendliness and competence that make me feel welcome, cared for and confident that any issue would be resolved immediately. The breakfast and managers reception offerings are excellent and the staff who manage these areas are personable and efficient. The rooms are spacious and have everything are likely to need. The location is excellent - set back from the main road it is quiet and relaxing yet still within walking distance of many restaurants and shops. 1st class in every way. October 4, 2013
Rated 5.0 out of 5.0 by Stay in Omaha I travel a great deal for work. This, I thought, was just another Holiday Inn Express like so many others, I've stayed at. I was pleasantly surprised. The facility was very clean, the people were pleasant, and the stay was just great. When I'm in this area again, it will be the first place I will consider staying. I plan on telling my coworkers of the hotel. Thank you September 28, 2013
Rated 2.0 out of 5.0 by Disappointed This used to be our favorite place to stay. We've booked here twice a year or the last few years but this last stay was very disappointing! The t.v. was broke in the first room, the 2 different sets of key cards didn't work for the next room they transferred us to, and in the final room (which they upgraded us to a suite) had sticky carpet between the 2 beds and the paint was peeling off the walls in the bathroom. Also, when I took my kids swimming, a group of adults came in drinking beer and playing rough in the pool. My kids didn't swim very long because they were afraid of getting hurt. I will no longer recommend this hotel to my friends. September 25, 2013
Rated 5.0 out of 5.0 by The best staff This location continues to have some of the best customer service that I have ever had. September 22, 2013
Rated 5.0 out of 5.0 by Sweet Stay! Again, Lauren, Tasha, TJ and Tyler all AWESOME!! Tyler let us hook up the Husker game on the big screen through our computer cause they don't get the big 10 network. One big room full of happy Nebraskans!! Slept like a baby and had no issues. Great stay! September 5, 2013
Rated 5.0 out of 5.0 by Another Great Stay We stay here often and have never been dissapointed. We love the recent updates to the lobby and the breakfast area. Rooms are clean, comfortable and quiet. Breakfast is great. Staff is always helpful and friendly. Alicia took great care of us as always (sorry we missed seeing Tasha though). Thanks again! September 4, 2013
Rated 5.0 out of 5.0 New Hotel Really enjoyed the newness feeling of this hotel. Upon walking in it was apparent that the staff was ready for me and was willing to do their part to ensure my family had an enjoyable stay. The location was actually a mistake because I booked too far to the west (had another location in mind) however, this was an accident I didn't mind because I found the gem of a hotel here. I will definitely book here again! September 3, 2013
Rated 5.0 out of 5.0 by Love this place, wouldn't stay anywhere else in town!!! I love this hotel. It is SUPER clean and has a super-friendly staff. PET FRIENDLY and very comfortable. AWESOME HOT breakfast - bacon, omelets, pancakes, as well as cereal, bagels, etc. Have a complimentary happy hour - wine, beer, snacks. Excellent and nice lounge area , field to the side of building where dogs can run. I ALWAYS STAY HERE when I am in Omaha! August 29, 2013
Rated 5.0 out of 5.0 by Another Great Stay Once again, the welcoming staff at the Omaha West location made our weeklong stay a pleasure. They create an atmosphere where you feel as though this is your second home. Keep up the great work. August 29, 2013
Rated 5.0 out of 5.0 by Great Stay Was treated great from the time we checked in. Received a little snack and beverage, plus a very nice welcome bag once we were in our room. Had a free upgrade on the room and it was great. Nice, comfortable bed. Love the free wine and beer in the evening, plus the breakfast tasted really good too! August 28, 2013
Rated 5.0 out of 5.0 by Very Impressed We will stay again at this location. Clean, friendly staff, nice pool area, good breakfast, and complimentary snacks/beverages in the evening! August 18, 2013
Rated 5.0 out of 5.0 by Comfortable bed and clean room Our bed was comfortable and the room tastefully decorated. Everything worked well in our room and it was all very clean which is one of our concerns. We recommend and would stay at Holiday Inn Express (Omaha West) again! August 17, 2013
Rated 5.0 out of 5.0 by Terrific place to stay From the first contact with the hotel until the day we left, everything was great! The staff was always warm, welcoming, and ready to help you out. Tasha bent over backward to make sure things went smooth with my and my wife's soccer teams. Rooms were clean and had plenty of space. Breakfast was good and warm. The entire staff was very accommodating. Great Stay! August 16, 2013
Rated 5.0 out of 5.0 by Great service Excellent helpful staff very clean hotel great breakfast pool happy hour August 16, 2013
Rated 5.0 out of 5.0 by Great New Find! We will definitely recommend this hotel to everyone! We had been attending the Balloon & Wine festival and got to the hotel very late. We were greeted by Melissa at the front and she was so helpful and happy. Our rooms were wonderful and the beds were quite comfortable. We will be back again next year. Thanks! August 15, 2013
Rated 5.0 out of 5.0 by Pleasant return to Omaha First day I was treated to grilled hamburgers / hotdogs, wine and beer. They were a huge hit from 6-8pm. I enjoyed the breakfast served the next morning. Snacks were provided for the evenings following. Staff were cordial, friendly, and helpful in finding nearby businesses (shopping, restaurants, etc..). I even used the local telephone directory at the main desk, which came in very handy. August 10, 2013
Rated 5.0 out of 5.0 by Great check in and soft beds. I liked the nice man who checked us in. The beds were very comfortabe and the room was clean and quiet. The breakfast was very good and filling. A great way to start our day. Left there to go to a convention at Holiday Inn Downtown Linciln, NE. It turned out to be a little out of our way, and that is the only negative I have. August 6, 2013
Rated 5.0 out of 5.0 by Enjoyed our stay I was impressed with the staff at this hotel from the desk clerk to the person in charge of the manager's reception. We were able to use the pool and hot tub on our stay, and take part in the eventing manger's reception. We had to leave the next morning before breakfast started so were not able to check that out. It might have been nice to have a "to go" bag of breakfast goodies to take like we have had at other hotels when we were unable to stay for breakfast. Overall, a very nice, comfortable stay. August 5, 2013
Rated 5.0 out of 5.0 by advance reservations I reserved 5 rooms including 1 handicapped room. Most of the time, the room has to be pre-inspected, because some of the time when you specify handicapped, it means that the person is able to walk. Well, this truly was handicapped accessible and the individual for whom the room was booked, was very pleased with it. Thanks to the sales staff in meeting/exceeding our requirements. August 2, 2013
Rated 5.0 out of 5.0 by stay in Omaha The stay was fantastic at the Omaha West location, Melissa took great care of us, the Cocktail reception was great, the staff was very helpful. The wildlife right outside our window was great. July 15, 2013
Rated 5.0 out of 5.0 by Great Service We are alway happy to Stay at Holiday Inn Express Clean & dependable. Thank you! July 10, 2013
Rated 5.0 out of 5.0 by Rising to the challenge Our stay coincided with youth league baseball championships and the College World Series. The hotel was full and it could have been a challenge to meet everyone's needs. The staff made it look easy and it was a perfect stay. We never sensed that the staff was stressed, they served breakfast and kept it coming for all the guests. Coffee was always there, fruit was always out, rooms were cleaned, requests fulfilled quickly. The property is really lovely, great pool and work out facilities. I would stay there any time I was in Omaha. Melissa, Tyler and TJ made everyone feel welcome and met every need. June 22, 2013
Rated 5.0 out of 5.0 by Comfortable place to stay Stayed over on a Saturday night, premium price. Was comfortable and felt safe and secure. Did not use the breakfast although we know the Holiday Inn Express breakfast is usually very good. Will stay again next time in Omaha. June 7, 2013
Rated 5.0 out of 5.0 Outstanding experience! We were on our way back home from Glacier National Park and this was our last stay in the trip. We called about an hour ahead to reserve a room and the rep said they were having guest appreciation day. They said they were serving free wine, burger and beer for all guests from 6-8 p.m. By golly when we pulled up an employee was flipping burgers on a grill out front! We checked in after a very long day of driving to enjoy a free burger, hot dog, beer and wine! What an excellent turn on to a great hotel. That welcome was so great. The staff was fun and breakfast the following morning was great too. If this is the standard here I would definately come again and recommend to friends. Keep up the good work! May 21, 2013
Rated 5.0 out of 5.0 by Excellent Everything was perfect! Staff was friendly and very helpful! May 19, 2013
Rated 4.0 out of 5.0 by Nice Sheets and a comfortable bed I liked this hotel. They had very nice, upgraded sheets and a very comfortable bed. We were on the end by the stairs and it was very quiet. I liked that. A bit pricy but nice. I would consider staying there again and recommending to others. May 11, 2013
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