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Rated 4.7 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by One day stay became two due to weather I have stayed here on a number of occasions. I come back because my first stay was memorable - an eight day stay due to a snowstorm late in a planned four day stay. I was treated well, and enjoyed giving back by helping them serving customers needs too. This time weather played a factor to "an extended stay" of two days vs one. Again, I felt they exceeded my expectations. Tasha and her team are great. I planned a meeting in June during my stay, and met a new meeting event coordinator. Look forward to future stays in Omaha, all will be at this HIE!!! February 24, 2014
Rated 4.0 out of 5.0 by Thanks for the night Very nice,great location for Customers and Entertainment.See you next trip to Omaha..... February 15, 2014
Rated 5.0 out of 5.0 by Perfect Date Night Staff were very accommodating and friendly. Room was great! Bed was very comfortable. Drinks had a good selection for social hours 6-8. Breakfast had a great variety of good food. location and price cannot be beat February 10, 2014
Rated 5.0 out of 5.0 by Staff excellent staff , they remembered me from previous visits very welcoming. February 9, 2014
Rated 3.0 out of 5.0 by Very nice room but not so good breakfast. The staff that was working the night shift and day shift were very professional and helpful. The hotel advertises breakfast until 9:30 a.m and I showed up at 9:12 a.m but most of the hot food was already gone and not being restocked. The lady working the breakfast bar had no idea how to fix the pancake machine and wasted six bags of batter. February 5, 2014
Rated 4.0 out of 5.0 by furniture chairs placed around table in the room were in poor repair. The arms of the chairs were loose and the chairs themselves were not sturdy February 3, 2014
Rated 5.0 out of 5.0 by preferred omaha hotel excellent hotel. staff very friendly and accomodating. definitely plan to return here February 2, 2014
Rated 5.0 out of 5.0 by comfortable bed, great service, wonderful breakfast Great stay, clean, comfortable, love the bed! Slept great and enjoyed the room, the breakfast had a great variety, the pool was fun and we'd definitely come back if in the area again! January 29, 2014
Rated 4.0 out of 5.0 by Great location The room was very comfortable. The hotel was very quiet. January 27, 2014
Rated 5.0 out of 5.0 by Great location and service convenient location, clean, friendly staff, would stay there again. January 23, 2014
Rated 5.0 out of 5.0 by Great Place This is a great motel with a very friendly staff. Good night of sleep and good breakfast January 22, 2014
Rated 5.0 out of 5.0 by Great service! Great location, service and amenities! The hotel staff is very attentive to your needs. The breakfast bar has a great selection of fresh items. The hotel grounds are clean and neat. January 20, 2014
Rated 5.0 out of 5.0 by Great stay We stay at this Holidayy Inn Express often, as our daughter lives close by. This was the first time staying with our two dogs. We were given a back room closest to the back door so we could easily take the dogs out. Everything was great except for the weather. I am sure that HIE would do something about that if they could. Taking the dogs out when the temperature was -13 with -33 wind chill was not much fun, but coming back to a great room with a comfortable bed was worth it. The bed in this room was great. I usually don't sleep very well when away from home, but I really did this time. I might have to request this room next time. Thanks HIE for a wonderful stay. January 12, 2014
Rated 4.0 out of 5.0 by Lots of pillows to choose from I like how I can pick the soft or firm pillow and don't have to bring a pillow from home. And soft towels, not rough and scratchy. The lamp between the beds was difficult to turn on, either a switch going bad or the new CFL lights. January 8, 2014
Rated 5.0 out of 5.0 by Stay Here Great place, close to many amenities, clean, friendly, and convenient. January 6, 2014
Rated 5.0 out of 5.0 by Awesome stay My wife and I picked this location for a night get away from our 7 children. The manager went above and beyond all our expectations. As we checked in we were greeted with a nice card and bottle of champagne which was totally unexpected but the manager is the key to the warm glow of this hotel. We can't wait to visit again. My wife and I were so impressed and treated like royalty so we have decided to make this place our date night destination on a regular basis. Thank you for the much needed rejuvenation. January 6, 2014
Rated 5.0 out of 5.0 by Good hotel over Christmas Had a good experience in this hotel over Christmas 2013. Friendly staff, great bed, nice amenities and a clean, comfortable room. Easy to check in and out on a major holiday, and everything was handled so well. The cookies in the lobby at check-in were delicious! January 3, 2014
Rated 5.0 out of 5.0 by we love this place we have stayed there for the past 9 yr's love everything about them. the bad thing the rooms need updating!!!! everything seems to be falling apart. the king bed very comfortable, the pull out sofa not so. January 1, 2014
Rated 5.0 out of 5.0 by Great service The staff at holiday in express west Omaha is always very courteous and friendly. Their service is second to none and I would come back time after time. December 30, 2013
Rated 5.0 out of 5.0 by Very nice-Comfortable Great staff and very clean. The hotel is quiet and the location is great. December 30, 2013
Rated 5.0 out of 5.0 by Great Stay We stay so often at the Holiday Inn Express on 178 and Wright street in Omaha, that they know us by name and sight and are always accommodating and provide excellent service. December 30, 2013
Rated 4.0 out of 5.0 by Quiet & comfortable. Overall experience good with the exception the desk clerk acknowledged we had a prepaid room, but we were charged twice for the room. The day manager did successfully reverse the double charge. They notified me after taking with my bank & the transaction was reversed. Returning this week for another 2 days. December 26, 2013
Rated 5.0 out of 5.0 by Very friendly staff The staff was very friendly and helpful. Overall it was a good experience. I do, however, have 2 not so positive things. The 1st, the .pillows were very uncomfortable. I know everybody's preference in pillows are different so it could have just been me, but they were very flat & I got little sleep because of them. Second thing, the room was clean but smelled dusky. We got used to it after being in there awhile but the jeans I wore the 2nd day that I had laid on the shelf smelled like the room for quite awhile after we left. I did like the location of the Hotel. There's several places to eat around it. The staff always asked how we were doing as we came & went & the included breakfast was good. I have stayed here several times before & have always been completely satisfied. Will definitely stay again because thunk the room we were in was just a fluke. December 22, 2013
Rated 5.0 out of 5.0 by Excellent Room with great view. I love this hotel. The room was warm. It was freezing outside. My room looked over the front desk. I had a HDTV. The room was spotless. Everything was clean, the hallways, elevator, banquet room. The lobby had a nacho snack bar with meatballs at night. In the morning there was a hot breakfast with sausage and muffins. My room was bigger than my apartment. I didn't want to leave. The staff was friendly. Everyone should get a promotion-but if they did that no one would be there. If your looking for a hotel in Omaha-stay here. I wish I was there right now. December 11, 2013
Rated 4.0 out of 5.0 by Great view! I had the pleasure of watching several whitetail deer from my window play in the woods behind the hotel including a 10 point buck! December 10, 2013
Rated 5.0 out of 5.0 by Reception Hostess is amazing! Great Stay If you have the chance get a double bowl of the taco/Mexican soup before it runs out. I wish I could remember her name but she also had great info on other places to eat nearby if you didn't fill up on soup and chips, December 5, 2013
Rated 5.0 out of 5.0 by wonderful place We enjoy this location. We are very happy with everything the hotel has to offer. Great service, wonderful breakfast, great pool and the overall cleanliness of hotel is awesome. The best is the staff and clean rooms. November 27, 2013
Rated 5.0 out of 5.0 by Fantastic room and staff This is a fantastic motel. We always stay here when in Omaha. Tasha, the manager, always make sure our needs are met. We really enjoy our time there. If I were to have any negative it would be that the heating unit is noisy. I did not mention this to staff cause felt everything else was awesome. November 27, 2013
Rated 3.0 out of 5.0 by horrible bed Its not as clean as the other places I have stayed in. The bed had a dip in the middle. The ac unit vibrated all night November 14, 2013
Rated 2.0 out of 5.0 by Comfortable beds, beware of billing The rooms were nice, beds comfortable. Overall the stay was nice. The pool had way too much chlorine eyes burned after 30 mins in the pool. Beware if you try and pay in a different form or card then what you reserved your room with. We did and they charged both our cards then when asked about the charges they proceeded to charge me 2 more times. So over all we were charged 4 times for our room. After many phone calls/headaches we finally got it figured out but they definitely need more training at the front desk. Pay cash would be my recommendation. November 14, 2013
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