Rated 4.2 out of 5 by 99
Rated 5.0 out of 5.0 by Dana127 Great Service
Staff were exceptionally helpful in dealing with a special request. They went above and beyond. Much appreciated.
June 24, 2014
Rated 5.0 out of 5.0 by MasterGunz Great staff, clean and comfortable
The staff was very friendly and the breakfast and room was great at well - highly recommend
June 21, 2014
Rated 5.0 out of 5.0 by je1045 Great room
the rooms are very big and comfortable,had a very nice stay!
June 20, 2014
Rated 5.0 out of 5.0 by sleddogmom5 Spacious Room and Dog Friendly
Loved the spacious king size room we had. It was big enough for our Alaskan Malamute we travel with to move around. They greeted our pet like a member of the family.
June 20, 2014
Rated 5.0 out of 5.0 by Wisconsin College Mom Great place to stay when visiting kids in college
We love staying at the Holiday Inn Express. It a great value for the money.
June 18, 2014
Rated 5.0 out of 5.0 by HappyCustomer2468 Wonderful Breakfast and Quality Room
Stayed with a group for leisure We had 2 full size beds and a couch with a pull out bed. Left plenty of breathing room for everyone.
We used the pool twice, it was definitely too cold, but for our group, that made it fun to try and convince everyone to get in. Plus the hot tub was there to warm us up.
Breakfast was wonderful! Would definitely recomend to anyone. The variety and quality of the food (especially the pancake maker!) Makes me wish I had breakfast that good every day.
June 17, 2014
Rated 3.0 out of 5.0 by bill j very nice rooms
everything was great except the price,,, 130,00 for a nights sleep is rediculous
June 17, 2014
Rated 4.0 out of 5.0 by hburns Comfortable and Clean
Good choice for a business stop; higher price for mid-week than expected.
June 16, 2014
Rated 1.0 out of 5.0 by Norpike50 Dirty Room
Nice looking facility but has housekeeping problems. Obviously room was not even vacuumed.
June 13, 2014
Rated 5.0 out of 5.0 by manny28 Great service, very clean hotel
Close to a variety of resturants, stayed with a group of 19 people and no one had any complaints
June 10, 2014
Rated 5.0 out of 5.0 by dhester Short notice stay
The staff went out of there way to find me a room on extremely short notice. There was a wedding party staying in the facility at the same time I was in need of a room. The staff was able to place me in a quality room and made sure my needs were taken care of.
I was able to have a late checkout that helped me greatly.
I won't stay any other place while visiting La Crosse.
June 10, 2014
Rated 1.0 out of 5.0 by Travel18 Disappointed in the entire experience
Hello: I have always been a fan of Holiday Inn Express hotels. I am currently a Gold Elite member as I stay in hotels for both personal & professional travel. But, I am disappointed to say that I had a terrible experience at the Holiday Inn LaCrosse location. After saving my points for well over a year, I decided to use my points to stay on Thursday, May 30th, 2014. I used 20,000 points (!!!) which accounts for thousands and thousands of dollars used at the Holiday Inn Express hotels. When I checked in about midnight, I was barely greeted by a grumpy, frustrated man. (Systems were down or something). In my usual stays at these hotels, I am warmly greeted, made to special as a gold elite member and even get a goody bag. I received NONE of that. Then, I went to my room and find that it was obviously occupied and my suspicion was that it was a hotel employee on break because the room was "clean", yet Coke cans and an empty bag of food and newspaper were on the table. I went to get another room and I barely got an apology from this man. After this expereience, I do not feel valued as a customer and I have been loyal for many years.
June 9, 2014
Rated 5.0 out of 5.0 by anname Great Stay
We stayed here for two nights on Memorial day weekend. Staff was very friendly. Breakfast was very good with large selection of hot and cold items. Rooms were clean and beds were comfortable. Couldn't ask for more.
June 4, 2014
Rated 5.0 out of 5.0 by Daveman Lots of room and awesome service too.
What made my stay mentionable is the superb service of front desk staff. They made the stay a 10 STAR STAY.
The large rooms and the awesome breakfast makes this hotel a "must stay" for travelers.
June 4, 2014
Rated 5.0 out of 5.0 by Hot Rod JBob Joe Junior very clean and comfortable stay
the only complaint I have was the air conditioner did not cool the room very well
June 3, 2014
Rated 4.0 out of 5.0 by DLJ002 Great location -near many restaurant.
When I travel in the La Crosse area, I always stay at this hotel.
On this visit there were only 2 things that concerned me:
1. One of my pillow cases had a stain on it.
2. The Express Check out was not available, because the person on duty, said she didn't get around to it that morning. I like having a hassle free checkout.
May 18, 2014
Rated 5.0 out of 5.0 by TravelingBud Very nice stay
Very nice stay. Great location, near restaurants and the big mall.
May 8, 2014
Rated 3.0 out of 5.0 by 4deer poor desk assistance
was not recognized as a member, did not recieve room that i booked
April 29, 2014
Rated 3.0 out of 5.0 by da bearscubs bears
little or poor internet connectivity, called front desk and told to call tech support to resolve rather than hotel staff offer to do or to have alternate or more reliable internet provider
April 28, 2014
Rated 5.0 out of 5.0 by barbara61 Helpful Employee
I would personally like to thank Rita for the courtesy she extended to me and my family during the many stays for our business and holiday stays.
April 24, 2014
Rated 5.0 out of 5.0 by barbara61 My home away from home.
I would like to thank Shawn, the manager, for hiring the best staff to cater to the guests. Shanoa, Liz, Emmy, and Adrian are so helpful and familiar with the area which is so helpful to my business trips.
April 24, 2014
Rated 5.0 out of 5.0 by Gizmo07 Outstanding Staff
Of all the places I stay each year the Onalaska site is the best. The staff treat you like family and go beyound standard help to make your stay outstanding.
April 23, 2014
Rated 5.0 out of 5.0 by Rose U Great place to stay.
Always enjoy our stay here. Staff is always cheerful and helpful and the breakfast is very good.
April 19, 2014
Rated 4.0 out of 5.0 by ftg7 Great staff, flexibility, might need some cleaning/updates
We've stayed at many HI Expresses, but honestly haven't ever seen one that needed this much cleaning, paint, etc in all the common/public areas, around room's entry. For the asking price per night, possibly this is slated for minor updates in the near future?
March 20, 2014
Rated 3.0 out of 5.0 by jem1974 March 15th & 16th
The hot tub was broken.....there was no heat coming from it at all. Not knowing this and having fibromyalgia, it was one of the main reasons I wanted to go in the hot tub. It was lukewarm at best. There were also no towels in the pool either of the 3 times we visited the pool area.
I also was not recognized as a priority club member. Another reason I choose to stay at Holiday Inns so I can get points. Very frustrating. I had to remind them to give me my points. Usually I get something in my room key card recognizing me as a member. Not here.
March 19, 2014
Rated 3.0 out of 5.0 by golfpro Older hotel. Average shape.
No mention of Platinum Club, no water or snack bag offered at check in.
For the price, decent value.
March 11, 2014
Rated 5.0 out of 5.0 by James C. Great experience all around.
After traveling over 12 hours from West Virginia, with two pets, my wife and I stopped at three different locations looking for a place to rest before reaching our final destination in South-Central Minnesota. After speaking with the front receptionist, she answered all of our questions and helped ensure we had everything we needed for our stay that night. We had an easy time relaxing in the hotel room, and it was close enough to the entrance where we wouldn't have to take our belongings a long way to get to our room, or the car when we left. Definitely will recommend Holiday Inn and this location in the future to anyone traveling.
March 7, 2014
Rated 5.0 out of 5.0 by gabx Great place
Great place for the money. Good Breakfast, clean and convenient with easy access to highways. Very comfortable rooms.
February 23, 2014
Rated 2.0 out of 5.0 by CBS99 I'll be looking elsewhere next time
My room was OK - nothing great. The heating was "off", had the air on in (in the middle of February) and I could feel it coming out, but the room felt like a sauna. My primary dislike is the workout facilities, I'm not sure they could get any cheaper. I'm at a loss for why a brand this big would allow it's owners to buy such cheap junk. No complaints about the staff - they were all friendly and helpful, it's the facilities that drag this one down.
February 16, 2014
Rated 4.0 out of 5.0 by BananaManSam Good Value
This is my hotel of choice when visiting La Crosse due to it's relatively inexpensive rates and quick access to the highway. The hot breakfast isn't anything to write home about but there is a Starbucks nearby that helps with that. Staff is always friendly and rooms are large.
February 15, 2014