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Rated 4.0 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by Excellent Service Hotels Customer services excellent specially manager. Breakfast was great, fresh and hot. Rooms and public area looked fresh and updated. February 26, 2015
Rated 4.0 out of 5.0 by Guest room Room was comfortable, clean, and stocked. I think Towels for bath should be larger and fuller. Everything else was excellent. Thanks. February 25, 2015
Rated 3.0 out of 5.0 by Not the Typical HI Express On average, I stay in 30+ hotels a year. I like the value I typically get from the Holiday Inn Express. This one is below the standard that most HI Express' deliver. For instance, the walls are thinner so you hear hall traffic (although it wasn't loud), the bathtub drain was clogged and the tub filled as I took a shower. The shower head was corroded so I couldn't adjust the spray. When I tried to adjust the shower head, the pipe came out of the wall. You could tell this had been done many times before and hotel management was aware of it as they had stuffed rags around the pipe - inside the wall. Front desk personnel were friendly and the room was very clean. I would stay here again, but it's not up to the standard that I expect at a HI Express. February 4, 2015
Rated 5.0 out of 5.0 by Wonderful Stay! Recommend staying here. Had no issues. Staff was friendly, check in was a breeze. The rooms were clean and felt safe. Breakfast was great! No complaints. January 7, 2015
Rated 3.0 out of 5.0 by Okay experience and service It wasn't amazing but, it is the best place in O'Neill. It doesn't say a ton since O'Neill doesn't have much else to offer. January 4, 2015
Rated 4.0 out of 5.0 by Room was nice and warm when we entered Clean and well kept. Friendly. Quiet hotel and room was warm when we got there instead of having to wait for it to warm up on a cold night. Speedy check-in. Good location. December 15, 2014
Rated 5.0 out of 5.0 by Nice Hotel I have stayed at this hotel several times. Always a good place to stay. My only complaint is that is a little pricey compared to other comparable hotels. December 14, 2014
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