Rated 4.3 out of 5 by 177
Rated 2.0 out of 5.0 by Pr. Brian No longer an option
I have made several business trips to the Pomona area, and will continue to, and have always stayed at the Ontario Airport Hotel on N. Haven; it is a far greater value, with far greater accommodations and is not far from this Holiday Inn.
Having a Marie Calendar near by as a dining option is far from a plus as well.
This Holiday Inn is no longer an option.
April 30, 2014
Rated 4.0 out of 5.0 by rilo83 comfortable bed and pillows!
pillows are most always uncomfortable. these were very comfortable. made for better sleeping
April 29, 2014
Rated 4.0 out of 5.0 by Jules1972 Convenient Location
Very nice hotel, my only negative was a very noisy air conditioner.
April 23, 2014
Rated 3.0 out of 5.0 by slaughter attention to detail
Pay attention to the staff on cleaning rooms, if you reserve a parking spot for you customers, do what you can to assure its there's and not the employees parking there
April 16, 2014
Rated 3.0 out of 5.0 by JRSLLS Not quite
The people who give this hotel a 4 or 5 star rating must not travel very much or stay at real 4 star hotels. This was ok for a business trip but I was not there for that. The room was adequate once we settled in but certainly not a 4 star hotel. We reserved a room with two beds and got a confirmation for that but when we got there at about check in time there were none available.
April 16, 2014
Rated 5.0 out of 5.0 by Lightbulb101 Excellent service and very comfortable stay
Lovely stay, very comfortable. Only one item was a topic among others, the elevators were slow and one was not operational one day. With all the dogs in the house, this made it frustrating for many. We realize there was another group there and we all competed for the elevators.
April 15, 2014
Rated 3.0 out of 5.0 by hotel hopper slipping a bit
A few things have worn out hopefully the hotel will address them. I would highly recommend this hotel for the area. Great price and easy access to many things.
The rooms are decorated very nice and beds are nice.
April 13, 2014
Rated 5.0 out of 5.0 by Hookman82 Weekend in Ontario
Spent the night at the Ontario Airport Holiday for the second time in almost one month. Excellent service, excellent staff and enjoyable location to visit area sights and sounds! I will always recommend this location for anyone needing a one or two night spot for a weekend in the Inland Empire (IE)!
April 9, 2014
Rated 5.0 out of 5.0 by Iwona Really nice modern rooms
Hotel seems to be new or renewed. The rooms are spacious and modern looking & very fresh. Service was nice as well. Everything neat and clean. Didn't find any interesting bars and restaurants in the walking distance unfortunatelly.
April 2, 2014
Rated 5.0 out of 5.0 by Company Man Great Service
Great service. The front desk, breakfast and bar staff made my stay enjoyable.
April 1, 2014
Rated 5.0 out of 5.0 by Beeker Comfy stay, Fantastic staff.
Does anyone have any idea when you're away from home, just endured another of 6 straight grueling 11 hr work days, and the Dining Waitress knows, KNOWS what you want ( from previous day conversation ) Amazing. I've been to 5 star places across the World , and the young Woman on the night shift at " The Landing " is absolutely tops in my book !! And other than being on the 2nd floor and just hitting the sack, and I'm 20 miles from the epicenter of a 5.3 Earthquake, everything was awesome !
March 31, 2014
Rated 5.0 out of 5.0 by BrianOf72 Very good choice!
This Holiday Inn is modern looking, clean, and has all the amenities needed for today's business of leisure traveler.
The staff is very friendly and willing to help if you need anything at all.
My only problem was the covers on the bed (duvet). It's so thick and fluffy that it locks in a lot of heat - so I didn't sleep well for two of my three nights spent here. I was too hot with the covers on, too cold with them off. It sure would have been nice if the hotel would have stocked a spare blanket in the closet so I could take the duvet off the bed and use the spare blanket instead.
Also, the internet service was good, but I kept having to log in, using the hotel's password. It seemed like I was always logging in again.
But these are little things. This is a nice hotel, conveniently located.
March 26, 2014
Rated 5.0 out of 5.0 by brides mommy great service
already explained in survey in my family stay at your hotel
March 21, 2014
Rated 5.0 out of 5.0 by Maximinio Campos Very relaxing stay
I wanted a place to relax and enjoy at a reasonably priced hotel and this experience was above and beyond my expectations. The friendly staff were great at the beginning and the end of my stay. The guest room was more than what I expected. The guest room and bathroom were very clean. I would highly recommend this hotel as a get away.
March 20, 2014
Rated 5.0 out of 5.0 by Hank3112 Holiday inn close to Ontario airport
It is my first time to be at this hotel. Room is very quiet and clean. Check-in and check-out are excellent without any issue. The area for improvement is that towel at bathroom is worn out.
March 17, 2014
Rated 4.0 out of 5.0 by Louber Comfortable and clean!!
We enjoyed our stay at your hotel. The room was very clean, lots of comfy pillows-- and the bed. The bathroom and main room were large enough and we did not suffer from the cramped, stuffy hotel room feeling. The drapes darkened the room so the sun didn't wake us up too early. We enjoyed the pool, exercise room and hot tub. Thanks for a great stay! The only thing that would have made it better is if there were a complimentary continental breakfast provided.
March 15, 2014
Rated 5.0 out of 5.0 by Richlin Excellent stay at the Holiday Inn Ontario
I have to say it was one of the nicest Holiday Inns I stayed in. We came out for the NHRA and to visit family in LA. The front desk staff was ALWAYS very courteous from the moment we checked in until the moment we checked out. The Bar was great. Viett and Jose the bartenders, were some of the funniest and hospitable bartenders we have ever come in contact with. The Restaurant was very nice and the food was excellent. Our room was comfortable, clean and very quiet. Whatever this hotel is doing KEEP IT UP!! This will definitely be the place We stay when we return to the Ontario area.
March 12, 2014
Rated 4.0 out of 5.0 by AussieGuy Very comfortable, food not so good
I stayed here for the last night of a week long business trip to San Bernadino for the airport proximity, and for an airport proximity Holiday Inn, I have to say awesome. The parking seemed to strech a little far from the front door than I would like (but was very full and raining which is probably why it seemed far!) but thats minor. The room was comfortable and check in was great, although the poor check in representative did get stuck on the phone (and not her fault) an awful long time by a future traveller with one too many repeat questions! I wish I remembered her name, she was great. The room was clean and quiet, no complaints there either. Dinner at the bar, well the bar staff was great and entertaining, the bartender certainly knew his stuff and was most definently a step up (or three) from the typical bartender I encounter at a Holiday Inn. The onyl downside was the dinner that I ordered, if I truly wanted a pre-frozen mushy hamburger patty missing half the toppings on it, I could have gone to McDonalds for a third of the price. From my observations, I couldn't really see much of what else anyone else ordered to see whether this was the standard, or just a bad hamburger, but was certainly enough to say that the next time I stay here, yes I'll be back, I'll go to the bar, but might be a little cautious on eating there (and certainly avoiding the hamburger!).
March 11, 2014
Rated 5.0 out of 5.0 by Dr. Livingston Terriffic Hotel!
I booked a night for business purposes at the Holiday Inn Ontario and was pleasantly surprised at the quality of this Holiday Inn. The food was nothing short of fantastic, at a reasonable cost, with friendly service staff.
March 10, 2014
Rated 5.0 out of 5.0 by mnarch1 Great staff; comfy room
I never had to worry about receiving shipments of medical supplies I needed temporarily. Staff accommodated my needs. Food was good and not outrageously priced. Room was clean, well appointed, with all necessary amenities. King bed and pillows were very comfortable; I slept quite well.
March 10, 2014
Rated 5.0 out of 5.0 by Holiday Inn pref bus_trav Comfortable bed and great service
Nice area, Very accommodating staff. For Holiday Inn:(bit of a higher expectation to begin with) beds nicer than average, quieter, given area, than expected. No criticism, very comfortable there just comments for any possible improvement , Water flow in shower was generous, almost too generous, A valve arrangement which allowed flow limiting would be nice. AC or heat seemed to not be very responsive, Found ourselves opening window to improve ventilation both in room and bathroom...although weather outside so nice, hard to tell if heat or AC really had much influence on room temp and was pretty unnecessary.
March 9, 2014
Rated 4.0 out of 5.0 by Hazman Nice place to stay on business.
Thank you to your staff, for being attentive to their jobs. It made for a nice place to stay. I will visit you again, in the future for business.
March 8, 2014
Rated 5.0 out of 5.0 by Konakona Impeccable service
This Holiday Inn may not be the most luxurious of hotels; however, the service provided by the staff in all areas of the hotel is on a par with any luxury hotel you may choose. To a person the folks who run this hotel are friendly and eager to answer any question or help with any problem.
Special kudos to Candy, Victor, Viett and the big guy at the front desk whose name escapes me at the moment (my apologies!). If you return for a second or third visit, you will be greeted like family by people who truly do remember you.
If Ontario is your destination, for the best value and the best service check out this Holiday Inn.
March 7, 2014
Rated 5.0 out of 5.0 by Theatre Traveler Simple Stay
I've stayed at this hotel for many years now. Great service and staff when visiting Ontario, CA.
March 6, 2014
Rated 5.0 out of 5.0 by bghicks522 Comfortable
Enjoyed my sleep. I came in late from Palm Springs and had an early flight. Quick check in and check out.
March 5, 2014
Rated 4.0 out of 5.0 by tclewis5 MY STAY
THIS WAS A VERY WELL ORGANIZED FRIENDLY HOTEL. I ENJOYED MY STAY, VERY COMFORTABLE AND CLEAN. I WILL CONTINUE TO MAKE MY WAY BACK AS LONG AS THE PRICE IS RIGHT.
March 3, 2014
Rated 5.0 out of 5.0 by FrankyJ Kids loved it.
We stayed with our kids for the weekend and they loved the dinner it was so convient to just walk downstairs and on top of that our litte ones ate free with us. Kids enjoyed the pool and had fun during our stay.
February 24, 2014
Rated 5.0 out of 5.0 by sam i am good time
As we got a discount rate because of the meeting all was good. The bar is reasonable and located well. Breakfast is not the best but you can order special eggs even at the buffet.
February 19, 2014
Rated 5.0 out of 5.0 by mugsymiller Great service
Very accommodating with regards to our need for a late check out.
February 16, 2014
Rated 5.0 out of 5.0 by KBFL GREAT PLACE TO STAY!!!
I don't usually do these surveys my hat's off to EVERYONE at this hotel. It was one of the nicest Holiday Inns I stayed in. The front desk staff was ALWAYS very courteous from the moment we checked in until the moment we checked out. The shuttle driver Joel was very nice and personable when we utilized the shuttle. Viet and Jose the bartenders, were some of the funniest and hospitable bartenders I’ve ever come in contact with. Whatever this hotel is doing KEEP IT UP!! This will definitely be the place I stay when I return to the Ontario area.
February 15, 2014