Rated 4.2 out of 5 by 143
Rated 1.0 out of 5.0 by Seriously_Disappointed321 Horrible Smell!!!
The room smelled of body odor. When alerting staff, was told it is just the cleaning products. Also, when calling the front desk prior to leaving, the front desk number just rings and rings with no answer! Not recommended at all!!!
April 24, 2015
Rated 3.0 out of 5.0 by poettony Just an ok visit
The rate was good and the room was clean. However, there were some issues. Both at check in and check out, the front desk person was nowhere to be found. I assume they were tasked with other jobs, but maybe we need to bring back the old bell from days in the past.
Also, there were 4 plug-in lights in the room. Only one worked. Ends up the other 3 were unplugged. I know travelers need plugs, but the maids should ensure that all is returned to working order before signing off on a room....additionally, the phone by the bed was also completely unplugged.
The facilities are well maintained, altbeit next to a busy freeway. The bed was comfortable as were the pillows and the AC worked fine.....The lobby was attractive and the grounds seemed well maintained although it has a poorly signed entrance...passed by it twice looking for the entrance. WiFi was unacceptably slow.....things took FOREVER to load....this was probably my biggest disappointment with this facility.
April 23, 2015
Rated 5.0 out of 5.0 by Loshie's Mom Nice Stay
This was a clean, comfy hotel. The entrance was tricky to find and the pool towels are ridiculously small, but the rooms were great and the staff was friendly. I would stay again.
April 22, 2015