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Rated 4.6 out of 5 by 101 reviewers.
Rated 3.0 out of 5.0 by A/C wouldn't cool off enough for my comfort. When it shut off, got quite warm. while this location was ok, didn't have the "aahhhhhhh" oomph that the location at Lewiston, Idaho had. The staff at Lewiston were superb and went out of their way to greet you and make you feel welcome and appreciated. The Lewiston location room had that really, really clean smell and everything shined! Not at the Ontario location, average room. This was my very first stay at this particular location. July 2, 2014
Rated 5.0 out of 5.0 by Great place to stop on the way Nice property New Clean And a friendly knowledgable staff If your stopping in Ontario it is where to stay July 2, 2014
Rated 5.0 out of 5.0 by Great Place We come to fish the Owyhee River each year. A local fishing guide steered me to HIE in 2013. Our experience was 5 star then and again on this year's stay. The staff is very responsive and helpful. We now have two favorite resturants for dinner that the front desk reccomended. Will return often! Extended breakfast is ample and necessary for my active day. Keep up this good service; you have a winning business model! July 1, 2014
Rated 5.0 out of 5.0 by Nice hotel with great breakfast This is a well run hotel, quiet and a nice facility. The breakfast options were varied and very good quality, with a nice big room to enjoy breakfast. Love that they use nice recyclable paper cups. Although I rate this hotel very high for a lot of reasons, one small thing was the AC unit doesn't have a constant fan, and kicked on and off. But temperature was perfect. I will be back! July 1, 2014
Rated 2.0 out of 5.0 by Noise Room located close to a pump that seems to always come on at approx 1030pm and goes on for like 30mins. June 28, 2014
Rated 4.0 out of 5.0 by staff was excellent, hot tub out of order everything was excellent, especially the staff. Only negative was that the hot tub was out of order. June 18, 2014
Rated 5.0 out of 5.0 by Great Service Cheerful helpful staff. Gave us a great dinner recommendation. June 18, 2014
Rated 5.0 out of 5.0 by Great hotel! Fabulous hotel and great breakfast. Hope to stay again soon. June 18, 2014
Rated 5.0 out of 5.0 by Great place to stay This was a great place to stay. Very comfortable and great breakfast. June 16, 2014
Rated 4.0 out of 5.0 by A nice surprise. We stayed here on our way to Seattle. So pleasantly surprised To be in a great big room, great bathroom. The usual nice breakfast. I would highly recommend this hotel. Nice area for sitting outside the pool area. One small disappointment - had to ask 4 times when the cookies would be ready. June 12, 2014
Rated 5.0 out of 5.0 by Family Reunion We had reserved two jr suites for extended family traveling for family reunion. The rooms were clean and roomy and very quiet. Had a wonderful stay, if in the area would stay here again. June 11, 2014
Rated 5.0 out of 5.0 by Excellent service! Clean and comfortable with excellent service from the staff from the desk clerks to the breakfast staff. Very nice for a couple of road weary travelers. June 5, 2014
Rated 5.0 out of 5.0 by Very clean facility and Great Staff Was very pleased overall with my expierence. I will stay at this facility everytime I am in the area. Very fast and friendly check-in, and express check -out is Great. I was on business but would not hesitate to bring my family to this facility. June 4, 2014
Rated 5.0 out of 5.0 by overall everything was excellent, Five Star Rated. We have been staying with you twice a year for the last four years and are looking forward to more visits in the future. May 31, 2014
Rated 5.0 out of 5.0 by FANTASTIC! So homey and comfortable We have stayed here before and LOVED it, so a year later when we returned it was PERFECT. We were allowed to do a late check out since we arrived very late. The breakfast was soooo flipp'n good! There is so much we could have done there with the pool, exercise room, and outside patio. The Bed was sooo comfortable and the variety of firm and soft pillows was perfect! Highly recommend, it's worth the extra buck for so much more! Although we do wish it was a little cheaper, but that's mainly because we are college students. May 29, 2014
Rated 5.0 out of 5.0 by great room, clean and comfortable, great staff excellent room, bed and amenities, very clean and comfortable. Breakfast was good and convenient, staff friendly and helpful. May 6, 2014
Rated 2.0 out of 5.0 by Comfortable Bed - Lack of Hot Water We have stayed at this property several times in the past and the quality of the room was always excellent. However, during this stay, the room we had did not have the comfortable bed that we came to expect. The bed was quite worn out and was very hard. The pillows were also hard. Since we arrived late we did not request a new room, but if I had known that we would have little or no hot water that morning we would not have stayed here. April 13, 2014
Rated 5.0 out of 5.0 by Friendly staff Great staff very nice hotel.comfortable room. Close to our destination. April 2, 2014
Rated 5.0 out of 5.0 by Ontario's Holiday Inn EX gateway to Oregon! I love to stay at this location when I am returning by vehicle back into Oregon. The property is very well maintained and the staff is always friendly and helpful. The only issue I have had is that the area is very busy witrh train traffic. If you can use white noise to fade out the trains or if they are tharaputic to you you will absolutely love this well cred for Holiday Inn Express. Also try the restaurant that is just doen the street, especially if you are traveling with the family, it is a locally owned Buffet and they do a real nice job as well! March 25, 2014
Rated 5.0 out of 5.0 by Great Accomodations! I travel for business and stay here frequently. I am always greeted and treated very good! Love the staff! March 16, 2014
Rated 5.0 out of 5.0 by Great service Holiday Inn Express hotels are generally pretty good. This one was outstanding. The customer service was excellent and the bed was THE most comfortable bed I've ever had in a hotel anywhere. If you're traveling through Ontario, I definitely recommend this hotel. March 12, 2014
Rated 5.0 out of 5.0 by I'll. br back Nice place, what more do I need to say clean and quite March 1, 2014
Rated 5.0 out of 5.0 by Great Service Stayed on our way to our destination such a great hotel and price we stayed on the way back. We are a family of 6 and the double queen suite was perfect for us. Pool was the kids favorite just the right size, nice hot breakfast and large eating area with plenty of tables. Staff was extremely professional and personable. Even the work out room was clean and towels were provided. January 4, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable room We've stayed at several Holiday Inn Express properties throughout the western U.S. and this one is definitely one of the best. It was a bereavement situation and the staff was extremely thoughtful and considerate. They made the sorrowful experience much easier. January 3, 2014
Rated 5.0 out of 5.0 by Family Stay We stayed at your place over the Christmas Holiday, to visit with family We were happy with all aspects of our stay We would be curious about any deals on an extended stays [10-12 days] January 3, 2014
Rated 5.0 out of 5.0 by Staff was superior! The front desk staff at the Holiday Inn Express in Ontario was friendly, knowledgable, and made me feel like I was at home. Thank you! November 1, 2013
Rated 5.0 out of 5.0 by very nice place to stay The reason we chose Holiday Inn Express was the ability to have all 4 kids with us in our room (suite). The room was very clean and we had excellent service. The pool and hot tub were nice, although the chlorine was a little overwhelming. I also enjoyed the exercise room, which I had to myself at the time. The staff were all cheerful and friendly. Our only dissatisfaction with our stay was the pillows; they were too thick, which bothered my neck a little and my husband's more. I did discover the last night that the pillows for the fold-out bed that my daughters were sleeping on were a little flatter, which solved the problem for me. I see why some people travel with their own pillows! The beds themselves seemed comfortable enough. October 30, 2013
Rated 5.0 out of 5.0 by Place to relax and enjoy quality service I arrived in Ontario feeling tired and achy from a cold. All I wanted was a quick check in and a quiet place to rest. I was greeted warmly and was quickly checked into a very clean and comfortable room where I enjoyed a restful sleep. The breakfast choices were great and tasted good. Great place to stay! October 27, 2013
Rated 5.0 out of 5.0 by Very helpful staff. I was very impressed with the handicapped pool lift. The water was too cool for my daughter's comfort, but it was great to have the chance to allow me to swim with my daughter. I wish the room would have had a microwave and small refrigerator/freezer. Those are very useful while travelling on family trips. October 20, 2013
Rated 3.0 out of 5.0 by Decent place to sleep People were friendly. Room was clean. A lot of road noise. Disappointed that my being a priority club member was not acknowledged. As I was checking out I asked if I could get a water since I was a member which we usually always receive. Was told no I could borrow a movie for free. Kind of pointless since I was checking out. October 18, 2013
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