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Rated 4.5 out of 5 by 272 reviewers.
Rated 2.0 out of 5.0 by Poor Customer Service When called in with credit card due to not arriving before cancellation time front desk representative entered credit card information on wrong reservation. When we arrived our reservation had been cancelled, when first told our room was cancelled was informed their sister company may have some rooms available. Not my problem, I made the reservation and did what I needed to in order to have a room for the night. Another adult in our party had to go in to front desk and ask what they were going to do to accommodate us, was not our error and they needed to make sure we had a room. After quite some time they finally found us a room. When asked for extra pillows we received 2 and was told there were no more available, next morning we saw in housekeeping closet and noticed a large stack of pillows. Would find another place to stay if going through here again. September 30, 2015
Rated 5.0 out of 5.0 by My home away from home I stay here almost every week. It definitely is my home away from home. The staff is fantastic, upbeat, polite and engaging. Pretty easy access to the freeway. Clean and comfy. Best place in Malheur County and more. September 28, 2015
Rated 5.0 out of 5.0 by Ontario,Oregon Holiday Express I was very surprised with this property. The care of the staff was amazing. I have not used Holiday for quite some time but will rethink this the next time I make a reservation anywhere. September 24, 2015
Rated 5.0 out of 5.0 by good place good place to stay with many restaurants nearby. very quiet and clean. staff was helpful with travel directions. September 23, 2015
Rated 5.0 out of 5.0 by Nice place to stay - very comfortable hotel This hotel was a great break from our long trip. Very nice staff, easy check-in and felt very comfortable with the surrounding area. September 23, 2015
Rated 5.0 out of 5.0 by Clean facility and friendly staff The hotel was very clean and the staff was very friendly and helpful. September 21, 2015
Rated 5.0 out of 5.0 by Sales during Reservations I understand trying to build the business. I was in Tremonton, UT when I called the Ontario, OR location. I was transferred to main reservations to make the reservation. Upon completing the reservation, I was transferred to a person trying to get me to enjoy the benefits of a free stay to promote a travel/condo stay. I told the person I was on the road (4-4.5 hrs from Ontario) and did not have time to discuss this. The person was persistent. He acted disappointed when I said I was not going to talk about it then. I finally had to say no and I needed to get back on the road. Maybe if the sales people understood that when a customer tells them no they are on the road/traveling they may not push as hard. September 21, 2015
Rated 5.0 out of 5.0 by Outlets near bed. My only issue was the number of outlets near the beds. I use a CPAP breathing machine when I sleep and also plug in my phone along with needing a lamp and the alarm clock provided...see my point not enough outlets, I move the lamp from the desk to the table between the beds as it has outlets on the lamp. September 21, 2015
  • 2015-10-08T13:50:59.073-05:00
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  • loc_en_US, sid_OTRTS, prod, sort_default
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