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Rated 4.5 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Excellent service and accomodations Our overall stay was very enjoyable. Clean rooms, excellent and caring staff. Our only issue was the pool was closed due to heater repair. However, it was fixed on our last night which made my grand daughter extremely happy. This was no one's fault, just an unforeseen occurrence. We will definitely stay there again. October 15, 2014
Rated 3.0 out of 5.0 by so so service Hotel is better than most in the Ontario area but is on the expensive end for a HIE. Staff is not terribly service oriented. Hotel cleanliness is above average for the Ontario area October 14, 2014
Rated 4.0 out of 5.0 by Hmmmmm Our room was okay, but we've stayed at many Holiday Inns, but we were surprised when we didn't have a refrigerator or microwave. Staff told us this was because we were not staying in a Suites room. Hmmmmmm. Other HIE's have fridge and micro and they aren't Suites. Water in one of the bathroom sinks was switched, Hot on Right and Cold on Left. Also found a very long black hair within the bedding. Neither of us has long hair nor is it black! October 11, 2014
Rated 5.0 out of 5.0 by Sure Bet in Ontario, Oregon I travel frequently around six counties in Eastern Oregon and am always relieved to check in to this hotel. No surprises ! My room is always well-maintained, immaculate, and comfortable; the service is friendly and efficient; and the breakfast is tasty and abundant. Great internet service. After an 8 hour drive from Portland, the hot cookies at the front desk in the evening are also a nice touch ! Have never had a bad stay............. October 9, 2014
Rated 5.0 out of 5.0 by Very nice! We were impressed and will definitely be back! It's not a straight shot off the freeway, but it's worth the little extra effort to get there. October 9, 2014
Rated 3.0 out of 5.0 by No Refrigerator or microwave Compared with other Holiday Express', our handicapped room did not have a refrigerator or microwave. We were told that the ice machine was upstairs October 7, 2014
Rated 3.0 out of 5.0 by bad first time visit was in on business, first room had some yellow liquid in the tub. they changed me to a better room and was satisfied w room but the hallways were not the cleanest i have ever been in, stains on the carpet and stuff like that. easy things to take care of but just didnt make a great first impression. I stay in hotels often and know what im complaining about is not impossible to attain. October 6, 2014
Rated 5.0 out of 5.0 by Pleasant stay, great staff Nice place. Room was comfortable, all amenities as expected. I even had a great chocolate chip cookie! Quiet and restful. A very nice place to stay. October 3, 2014
Rated 5.0 out of 5.0 by Excellent customer service, clean rooms, and good breakfast. Very good location right near highway, courtesy staff, clean rooms, and good breakfast! September 25, 2014
Rated 5.0 out of 5.0 by Excellent Ontario Hotel The Ontario Holiday Inn Express is one of the best hotels I have stayed at in Oregon. The staff are kind, professional and courteous. The rooms are well decorated and very clean. The breakfast is excellent and a nice addition when traveling for business. September 24, 2014
Rated 5.0 out of 5.0 by Great bed and sleep Good bed and quite hotel. Good location next to the freeway. I will be staying there again. September 19, 2014
Rated 5.0 out of 5.0 by Comfort and great customer service! After traveling for 7 hours with my elderly folks, the check in process was quick. I had asked that our rooms were in close proximity and that was accommodated. My father accidentally flooded the bathroom and the staff did not bat an eye but provided needed assistance. We so appreciated that! This is the second Holiday Inn Express I have stayed in and the service has been consistently very good. September 19, 2014
Rated 5.0 out of 5.0 by This is the one! This is the Holiday Inn Express that all others strive to be. The best staff, cleanest rooms, easy parking. Stay here, this is the best thing in Ontario. September 14, 2014
Rated 4.0 out of 5.0 by Love Holiday inn Express but I have loved the Hotel, however this one in Ontario is starting to already show some wear and tear. The Rooms are still in excellent condition. I have looked forward to their breakfast, but this year was very disappointed. The Year before was the best. they had omelettes but this year a folded egg with a cheese spread, it was terrible. September 9, 2014
Rated 4.0 out of 5.0 by Nice, clean room This property was very nice. The room was clean and the breakfast selection was adequate. I would recommend this hotel to the casual traveler. September 8, 2014
Rated 5.0 out of 5.0 by nice and clean We stopped at the Holiday Inn Express in Ontario, Oregon on our way home from a vacation. We found the facility to be neat and clean. The rooms were very inviting, and they had a nice large bathroom with a rain shower head. The desk clerk was very helpful and efficient. We would definitely stay there again when we are in the area. September 6, 2014
Rated 3.0 out of 5.0 by Nice Hotel. Inexperienced employees left alone. I'm fine with employees not having experience. Everyone has to start somewhere. I just thought it was ridiculous to leave an inexperienced employee alone to do all the duties and make all of the customers wait in line while he struggled to do fairly simple tasks and take linens and supplies to guests that are all over the hotel. We were very frustrated and I could tell the other 6 people in line behind us were even more frustrated. Dion was the only employee on staff that night and he was struggling, to say the least. It got better the next two nights but it took us an hour to check in. The night I am referring to is 8/30/14. September 4, 2014
Rated 5.0 out of 5.0 by Fork in the road On our way to a wedding in Vancouver Washington and we needed a place to stay. My wife is kind of picky and the property suited our needs. We had a very good nights sleep and continued on our way the next morning well refreshed. We enjoyed this experience so much that we sought out another Holiday Inn Express and Suites in Washington. We also enjoyed our two day visit there as well. September 2, 2014
Rated 5.0 out of 5.0 by Spacious, clean room. The room was very nice but the noise from the freeway was not so nice. There was no refrigerator in the room. And no robes. The indoor pool and spa were very nice. The breakfast room is very pleasant with good variety of choices. August 31, 2014
Rated 5.0 out of 5.0 by onterio Clean rooms nice quiet will be back, starting to use holiday inn express more often August 29, 2014
Rated 2.0 out of 5.0 by Worn and over priced This hotel needs a remodel as furnishings are worn and carpet was stained. Also, it was one of the highest priced Holiday Inn Expresses we have stayed at. August 26, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable I have stayed at the Holiday Inn Express - Ontario, OR several times and have never been disappointed. The rooms have always been clean, comfortable and well maintained. They offer a great breakfast with a good variety of foods. I highly recommend this hotel for anyone needing lodging in the Ontario area. August 23, 2014
Rated 5.0 out of 5.0 by Great Location I've stayed at this property twice this Summer and have been very pleased about the quality of both stays. The location is perfect for me when traveling to and from the Northwest. I will definitely stay here again. August 23, 2014
Rated 5.0 out of 5.0 by Retired Great place to stay we have for a good six years now August 14, 2014
Rated 3.0 out of 5.0 by Amenities Hotel lacks in-room microwave and refrigerator. TV channel guide out of date. Otherwise excellent hotel. August 13, 2014
Rated 3.0 out of 5.0 by Broken down bed The bed was completely broken down on one side. I did advise the front desk, but nothing was done. August 9, 2014
Rated 5.0 out of 5.0 by Good hotel This is a nice clean property, easy to find. Pleasant room, although mattress was too soft (admittedly a personal preference). Breakfast was good, with lots of space in the eating area. We would stay here again. August 8, 2014
Rated 5.0 out of 5.0 by Nice hotel This is a newer hotel. Still in nice shape. Staff was great. Maid service missed the garbage once and no new coffee pack once, but still, it was a nice extended stay. August 1, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff at the Reception as well as at breakfast was very supportive and accommodating August 1, 2014
Rated 5.0 out of 5.0 by Ontario Holiday Inn We love the IHG places to stay. We always know we will be taken care of if we have any problems. Thank you for your wonderful suites. July 30, 2014
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