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Rated 4.8 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Five Star Experience!!! I travel to the Chattanooga area at least a half a dozen times a year. However, this was my first stay at this hotel. It will not be my last! The location is perfect! Do not be fooled by the fact that the hotel is close to the interstate. I am a very light sleeper, but I did not hear any noise at all. Sue thank you for an exceptionally smooth checkin. A smile along with pleasant upbeat attitude goes a long way. Instantly recognized as a Platinum member. By the way, the hotel was fully booked. The hotel was exceptionally clean! My 16 year old daughter commented about the cleanliness of the hotel. The bed and towels smelled fresh and clean. The staff responsible for maintaining the rooms have an amazing eye for detail even replacing a partially used mouthwash with a fresh one. Saved me a trip to the front desk! I did have internet problems. My laptop would not bring up login page whereas my IPad connected instantly. I took my laptop to the front desk to resolve the issue. Angelique took my laptop and tried basic fixes that did not work. She contacted the third party internet company to resolve the issue. Wow! She provided unparalleled customer service the whole weekend. She could work at my business anytime. Timmie thank you for a pleasant morning breakfast. My daughter is amazed by your upbeat happy attitude during early morning hours. If you hear a pleasant tone in the air it is Timmie singing. She is good! The breakfast provided was very good with fresh fruits such as kiwi, pears,etc...something we do not see very often. Obviously, Timmie does an excellent job maintaining the area by checking with patrons that are eating as well as keeping the area stocked. I thought I was at a full service restaurant... STAY HERE you will not be disappointed! November 17, 2014
Rated 5.0 out of 5.0 by excellent bed very clean room facilities excellent location for our visit during scenic city softball tournament. recommended accommodations were downtown Chattanooga and are we glad we stopped at your location. everything we needed was close and easy to get to. November 15, 2014
Rated 5.0 out of 5.0 by Warm and cozy From the time we checked in until we checked out we felt at home. The atmosphere was warm and inviting. The common room, although large, felt cozy with the fireplace. We had a wonderful experience and would highly recommend a stay to someone else! November 15, 2014
Rated 5.0 out of 5.0 by Make Holiday Inn Express your "go-to" place We love Holiday Inn Express! Always clean. Nice staff. GREAT hot breakfast. Club reward points for frequent stay. Availability all over the country. Will always try to find them first! If we stay somewhere else, it is because they weren't close to our destination. Highly recommend! November 14, 2014
Rated 5.0 out of 5.0 by Friendly, accommodating staff and attractive, comfortable rooms Staff went out of their way to locate our family's three rooms adjacent to each other. The facility was very clean with attractive, updated decor. The breakfast choices were great, and again the staff were very friendly and attentive. Great value! November 12, 2014
Rated 5.0 out of 5.0 by Exceptionally clean Our stay provided us a great night's rest while providing quality services and comfort. The staff was very friendly and provided answers to all our questions and needs. Should we be back in the area we will definitely stay in this facility again! November 5, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Location. Staff was friendly and helpful. Room was in very good shape. November 4, 2014
Rated 5.0 out of 5.0 by Great room, better staff, awesome stay.. Every visit should go this smooth, check in was speedy and sincere. Room was very comfortalbe. Spa was perfect. Sleep was restful, and breakfast was great!! November 3, 2014
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